---
schema_version: "1"
id: 61063acc329f8053c4a09ccc4edb9575769b0c01eba543f1e49c581a7869c4c5
title: Record Validations
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/platform/264-0-0/ls_troubleshooter_record_validations.md
canonical_url: https://help.salesforce.com/s/articleView?id=platform.ls_troubleshooter_record_validations.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 3f9b9ec0204a5ce4e47ee14bdda6ced5fe6d1c11ee8fdaf6545aca9bb67fe42d
description: Salesforce Scheduler Troubleshooter can return these reasons when validating objects and related objects.
products:
  - Scheduler
  - Salesforce Platform
release: "264"
---
# Record Validations

Salesforce Scheduler Troubleshooter can return these reasons when validating objects and related objects.

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
        <colgroup>
          <col style="width:15.57632398753894%">
          <col style="width:16.1993769470405%">
          <col style="width:20.404984423676016%">
          <col style="width:47.81931464174455%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d15067e42">Object Name</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d15067e45">Related Object Name</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d15067e48">Validation Column Header</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d15067e51">Description</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="Object Name" class="slds-cell-wrap" rowspan="5" style="vertical-align:top;" headers="d15067e42 ">Service Resource</td>

            <td data-label="Related Object Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d15067e45 ">—</td>

            <td data-label="Validation Column Header" class="slds-cell-wrap" style="vertical-align:top;" headers="d15067e48 ">Service Resource Active</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d15067e51 ">Indicates whether the service resource is active.</td>

          </tr>
          <tr class="">
            <td data-label="Related Object Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d15067e45 ">—</td>

            <td data-label="Validation Column Header" class="slds-cell-wrap" style="vertical-align:top;" headers="d15067e48 ">User Active</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d15067e51 ">Indicates whether the user associated with the service resource is active.</td>

          </tr>
          <tr class="">
            <td data-label="Related Object Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d15067e45 ">—</td>

            <td data-label="Validation Column Header" class="slds-cell-wrap" style="vertical-align:top;" headers="d15067e48 ">License Available</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d15067e51 ">Indicates whether the user associated with the service resource has a Permission Set
              License (PSL).</td>

          </tr>
          <tr class="">
            <td data-label="Related Object Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d15067e45 ">—</td>

            <td data-label="Validation Column Header" class="slds-cell-wrap" style="vertical-align:top;" headers="d15067e48 ">Skills Available</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d15067e51 ">Indicates whether the service resource has at least one skill assigned.</td>

          </tr>
          <tr class="">
            <td data-label="Related Object Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d15067e45 ">—</td>

            <td data-label="Validation Column Header" class="slds-cell-wrap" style="vertical-align:top;" headers="d15067e48 ">Skills Expired</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d15067e51 ">Indicates whether all skills of the service resource have expired.</td>

          </tr>
          <tr class="">
            <td data-label="Object Name" class="slds-cell-wrap" rowspan="3" style="vertical-align:top;" headers="d15067e42 ">Service Territory</td>

            <td data-label="Related Object Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d15067e45 ">—</td>

            <td data-label="Validation Column Header" class="slds-cell-wrap" style="vertical-align:top;" headers="d15067e48 ">Service Territory Active</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d15067e51 ">Indicates whether the service territory is active.</td>

          </tr>
          <tr class="">
            <td data-label="Related Object Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d15067e45 ">—</td>

            <td data-label="Validation Column Header" class="slds-cell-wrap" style="vertical-align:top;" headers="d15067e48 ">Work Type Available</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d15067e51 ">Indicates whether the service territory has at least one associated work type.</td>

          </tr>
          <tr class="">
            <td data-label="Related Object Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d15067e45 ">—</td>

            <td data-label="Validation Column Header" class="slds-cell-wrap" style="vertical-align:top;" headers="d15067e48 ">Member Available</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d15067e51 ">Indicates whether the service territory has at least one associated service territory
              member.</td>

          </tr>
          <tr class="">
            <td data-label="Object Name" class="slds-cell-wrap" rowspan="2" style="vertical-align:top;" headers="d15067e42 ">Work Type Group</td>

            <td data-label="Related Object Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d15067e45 ">—</td>

            <td data-label="Validation Column Header" class="slds-cell-wrap" style="vertical-align:top;" headers="d15067e48 ">Work Type Group Active</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d15067e51 ">Indicates whether the work type group is active.</td>

          </tr>
          <tr class="">
            <td data-label="Related Object Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d15067e45 ">—</td>

            <td data-label="Validation Column Header" class="slds-cell-wrap" style="vertical-align:top;" headers="d15067e48 ">Default</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d15067e51 ">Indicates whether this is the default work type group.</td>

          </tr>
          <tr class="">
            <td data-label="Object Name" class="slds-cell-wrap" rowspan="2" style="vertical-align:top;" headers="d15067e42 ">Service Territory</td>

            <td data-label="Related Object Name" class="slds-cell-wrap" rowspan="2" style="vertical-align:top;" headers="d15067e45 ">Service Resource</td>

            <td data-label="Validation Column Header" class="slds-cell-wrap" style="vertical-align:top;" headers="d15067e48 ">Primary Member</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d15067e51 ">Indicates whether the service resource is the primary service territory member for the
              selected service territory.</td>

          </tr>
          <tr class="">
            <td data-label="Validation Column Header" class="slds-cell-wrap" style="vertical-align:top;" headers="d15067e48 ">Valid Membership</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d15067e51 ">Indicates whether the service resource’s membership is valid for the selected service
              territory.</td>

          </tr>
          <tr class="">
            <td data-label="Object Name" class="slds-cell-wrap" rowspan="2" style="vertical-align:top;" headers="d15067e42 ">Service Resource</td>

            <td data-label="Related Object Name" class="slds-cell-wrap" rowspan="2" style="vertical-align:top;" headers="d15067e45 ">Work Type</td>

            <td data-label="Validation Column Header" class="slds-cell-wrap" style="vertical-align:top;" headers="d15067e48 ">Work Type Skill Match</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d15067e51 ">Indicates whether the work type and service resource’s skill match.</td>

          </tr>
          <tr class="">
            <td data-label="Validation Column Header" class="slds-cell-wrap" style="vertical-align:top;" headers="d15067e48 ">Work Type Skill Level Match</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d15067e51 ">Indicates whether the work type and service resource’s skill and skill level
              match.</td>

          </tr>
          <tr class="">
            <td data-label="Object Name" class="slds-cell-wrap" rowspan="2" style="vertical-align:top;" headers="d15067e42 ">Work Type</td>

            <td data-label="Related Object Name" class="slds-cell-wrap" rowspan="2" style="vertical-align:top;" headers="d15067e45 ">Service Resource</td>

            <td data-label="Validation Column Header" class="slds-cell-wrap" style="vertical-align:top;" headers="d15067e48 ">Service Resource Skill Match</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d15067e51 ">Indicates whether the service resource has the required skills for the related work
              type.</td>

          </tr>
          <tr class="">
            <td data-label="Validation Column Header" class="slds-cell-wrap" style="vertical-align:top;" headers="d15067e48 ">Service Resource Skill Level Match</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d15067e51 ">Indicates whether the service resource has the required skill with the minimum skill
              level required by the associated work type.</td>

          </tr>
          <tr class="">
            <td data-label="Object Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d15067e42 ">Service Territory</td>

            <td data-label="Related Object Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d15067e45 ">Work Type</td>

            <td data-label="Validation Column Header" class="slds-cell-wrap" style="vertical-align:top;" headers="d15067e48 ">Related To Work Type</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d15067e51 ">Indicates whether the service territory’s association exists with the selected work
              type.</td>

          </tr>
          <tr class="">
            <td data-label="Object Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d15067e42 ">Work Type</td>

            <td data-label="Related Object Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d15067e45 ">Service Territory</td>

            <td data-label="Validation Column Header" class="slds-cell-wrap" style="vertical-align:top;" headers="d15067e48 ">Related To Service Territory</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d15067e51 ">Indicates whether the work type’s association exists with the selected service
              territory.</td>

          </tr>
          <tr class="">
            <td data-label="Object Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d15067e42 ">Work Type</td>

            <td data-label="Related Object Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d15067e45 ">Work Type Group</td>

            <td data-label="Validation Column Header" class="slds-cell-wrap" style="vertical-align:top;" headers="d15067e48 ">Related To Work Type Group</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d15067e51 ">Indicates whether the work type’s association exists with the selected work type
              group.</td>

          </tr>
          <tr class="">
            <td data-label="Object Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d15067e42 ">Work Type Group</td>

            <td data-label="Related Object Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d15067e45 ">Work Type</td>

            <td data-label="Validation Column Header" class="slds-cell-wrap" style="vertical-align:top;" headers="d15067e48 ">Related To Work Type</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d15067e51 ">Indicates whether the work type group’s association exists with the selected work
              type.</td>

          </tr>
        </tbody>
      </table>