---
schema_version: "1"
id: 941c472b877eb24b5e691798208a70017b09ad93f59e80539ff4cd78427fce16
title: Reasons for Missing Time Slots
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/platform/264-0-0/ls_troubleshooter_missing_timeslot_reasons.md
canonical_url: https://help.salesforce.com/s/articleView?id=platform.ls_troubleshooter_missing_timeslot_reasons.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 93611db7875001401fd591bc82074361e4e3c4e4ddcfc7e84caaffe7f9af3481
description: The Salesforce Scheduler Troubleshooter identifies these reasons for missing time slots.
products:
  - Scheduler
  - Salesforce Platform
release: "264"
---
# Reasons for Missing Time Slots

The Salesforce Scheduler Troubleshooter identifies these reasons for missing time slots.

 
| Reason | Description |
| --- | --- |
| SERVICE\_APPOINTMENT | All time slots are already scheduled. |
| RESOURCE\_ABSENCE | Service resources are on leave or unavailable. |
| SKILLS\_MISSING | A service resource with the required skills isn’t available. |
| TERRITORY\_HOLIDAY | The service territory is observing a holiday. |
| EVENT | The service resource is busy in an event. |
| FREE\_BUSY\_EVENT | The service resource is unavailable because freeBusyApi is enabled in an event. |
| EXTERNAL\_EVENT | Service resources are busy with external events. |