---
schema_version: "1"
id: 9fb9b9de0d09f54dafbd99341cdabb2027895d2de888e35cc25c8f56212924c3
title: Define Time Slots for Concurrent Scheduling
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/platform/264-0-0/ls_set_max_appointments.md
canonical_url: https://help.salesforce.com/s/articleView?id=platform.ls_set_max_appointments.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: b48e31a5d1a98200883a8beff9bc2dc9edb555ec1e7ea2521c1e57a99f109762
description: Define time slots for concurrent appointments and specify the maximum number of appointments that can be made in a time slot.
products:
  - Scheduler
  - Salesforce Platform
release: "264"
---
# Define Time Slots for Concurrent Scheduling

Define time slots for concurrent appointments and specify the maximum number of appointments that can be made in a time slot.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience.</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong> and <strong>Unlimited</strong> Editions</td></tr></tbody></table>

1. On the Operating Hours tab, select the operating hours record you want to configure concurrent scheduling for.
2. On the record page, click **Edit**.
3. To add a time slot for concurrent appointments, under Set Concurrent Service Appointment Windows, click **Add Row**.
4. Select a day, start time, end time, maximum number of appointments, and appointment topic for the time slot.
    
    Add more rows as required.
    
    ![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-platform-scheduler-264-0-0-production-enus/0530be2f-891f-4263-a0d7-96ddca56a717/images/icon_note.png)
    
    Note Concurrent time slots are applicable only to service territory members; they aren’t applicable to service territories or work types. As a result, when viewing a service territory or work type record, you don’t see the concurrent time slots in their operating hours. And during appointment scheduling, only the concurrent time slots in the service territory member’s operating hours are available for selection. Any concurrent time slots in the work type’s or service territory’s operating hours aren’t available.
5. Save your changes.

#### See Also

- [Set Up Operating Hours in Salesforce Scheduler](https://help.salesforce.com/s/articleView?id=platform.ls_set_up_oh.htm&release=264.0.0&type=5 "Operating hours represent the time slots during which appointments can be scheduled. For example, if a bank allows mortgage appointments at a branch only Monday through Wednesday, from 8 AM to 2 PM, create operating hours for the mortgage work type that reflect this requirement.")