---
schema_version: "1"
id: afe31f6dc9fca0a8f721373af7fdd87859b0081f69cd9ce54105ffc6ddf5ce60
title: Make the Inbound Flow Available as an Outbound Flow
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/platform/264-0-0/ls_modify_inbound_as_outbound.md
canonical_url: https://help.salesforce.com/s/articleView?id=platform.ls_modify_inbound_as_outbound.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 22df0cba777c0e3824e6b3762dc81ffe33717efb4cf2d0f03962e46c9185be07
description: To provide the inbound flow as an outbound flow, use the Outbound flow available to community users attribute. With the outbound flow enabled, service resources who are contractors can create and manage service appointments for either an account, opportunity, or lead. Contractors can also request their assistants to book appointments on their behalf.
products:
  - Scheduler
  - Salesforce Platform
release: "264"
---
# Make the Inbound Flow Available as an Outbound Flow

To provide the inbound flow as an outbound flow, use the Outbound flow available to community users attribute. With the outbound flow enabled, service resources who are contractors can create and manage service appointments for either an account, opportunity, or lead. Contractors can also request their assistants to book appointments on their behalf.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience.</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong> and <strong>Unlimited</strong> Editions</td></tr></tbody></table>

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-platform-scheduler-264-0-0-production-enus/0530be2f-891f-4263-a0d7-96ddca56a717/images/icon_note.png)

Note Outbound flow for community users has the same behavior for anonymous bookings and filter by resource bookings as any other outbound flow. To enter a value in the Parent Record field, invoke the flow from the Account’s Detail page.

1. From Setup, in the Quick Find box, enter Flows, and then select **Flows**.
2. Edit the required Inbound New Appointment flow.
    
    ![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-platform-scheduler-264-0-0-production-enus/0530be2f-891f-4263-a0d7-96ddca56a717/images/icon_note.png)
    
    Note Before you can edit a flow, ensure that you deactivate it.
3. In the Flow Builder, under Toolbar, click **Manager**.
4. Under Variables, click **IsInbound**.
5. Enter the default value as false, and then click **Done**.
6. Under Variables, click **isOutboundCommunity**.
7. Enter the default value as true, and then click **Done**.
8. Save your changes, and then activate the flow.
    
    The Inbound flow is available as an Outbound flow to community users. This Outbound flow is also compatible on mobile devices.