---
schema_version: "1"
id: fe3f409acbd52f6c7ea5c2f374b40ba54a4a1fd7fbb0b5d93a5dbead3655e71f
title: Reschedule an Inbound Appointment in Salesforce Scheduler
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/platform/264-0-0/ls_modify_inbound_appointment.md
canonical_url: https://help.salesforce.com/s/articleView?id=platform.ls_modify_inbound_appointment.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 60b5965874d680e5e7ae4a730244e0d57b2f7ae30ba2b8eb4ddc2d5d6f72d2d0
description: Customers, partners, and prospects can reschedule a service appointment to change the appointment date and time or to add service resources.
products:
  - Scheduler
  - Salesforce Platform
release: "264"
---
# Reschedule an Inbound Appointment in Salesforce Scheduler

Customers, partners, and prospects can reschedule a service appointment to change the appointment date and time or to add service resources.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience.</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong> and <strong>Unlimited</strong> Editions</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d56271e66">User Permissions Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d56271e66 ">To run appointment flows:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d56271e66 ">Run Flows</td>

          </tr>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d56271e66 ">To create and modify appointments in Salesforce Scheduler:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d56271e66 ">
              <ul>
                <li>Read, Create, and Edit on service appointments</li>

                <li>Read on accounts, contacts, operating hours, service resources, service territories,
                  work types, and work type groups</li>

              </ul>
            </td>

          </tr>
        </tbody>
      </table>

1. On the **Service Appointments** tab, click the service appointment that you want to reschedule.
2. Click **Modify Inbound Appointment**.
3. Select a new time slot. Click **Manage**, and then add resources, if needed. Click **Next**.
4. Review your service appointment details.
5. If needed, modify the subject and description for the appointment.
6. Click **Next**, and then click **Finish**.