---
schema_version: "1"
id: 3b9750077b6a3936fb17c831338512a2612b150adb7d7a9ac11eacf194bbb915
title: Set Up the Outbound Modify Appointment Flow
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/platform/264-0-0/ls_modify_action.md
canonical_url: https://help.salesforce.com/s/articleView?id=platform.ls_modify_action.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 97f54ddb1e246075398e1996a9e3ea3cc7c76866229cd440deb0b7d32180851a
description: To give your users access to the Outbound Modify Appointment flow, add the Modify Service Appointment action to the service appointment page layout.
products:
  - Scheduler
  - Salesforce Platform
release: "264"
---
# Set Up the Outbound Modify Appointment Flow

To give your users access to the Outbound Modify Appointment flow, add the Modify Service Appointment action to the service appointment page layout.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience.</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong> and <strong>Unlimited</strong> Editions</td></tr></tbody></table>

To use the Schedule Appointment action, a user needs the Run Flows permission.

1. In Setup, click **Object Manager**, and select **Service Appointment**.
2. Select **Page Layouts** and select the page layout that you want to add the Modify Service Appointment action to.
3. Select **Mobile & Lightning Actions** in the palette.
    
    If you see a link to override the predefined actions in the Salesforce Mobile and Lightning Experience Actions section of the layout editor, click the link.
4. Drag **Modify Service Appointment** to the top of the Salesforce Mobile and Lightning Experience Actions section.
    
    ![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-platform-scheduler-264-0-0-production-enus/0530be2f-891f-4263-a0d7-96ddca56a717/images/icon_note.png)
    
    Note By default, the Modify Service Appointment action exposes the provided Outbound Modify Appointment flow to users. To distribute a customized version of the Outbound Modify Appointment flow, create an action that uses the customized flow.
5. If you’re setting up the Outbound Modify Appointment flow to reassign service appointments, drag **Reassign Service Appointment** to the top of the Salesforce Mobile and Lightning Experience Actions section.
6. Save your changes.

Users can now click **Modify Service Appointment** or the link in the dropdown list on the service appointment record page to reschedule appointments.

#### See Also

- [Reschedule an Outbound Appointment in Salesforce Scheduler](https://help.salesforce.com/s/articleView?id=platform.ls_modify_appointments_ls.htm&release=264.0.0&type=5 "You can reschedule a service appointment to change the appointment date and time or to add more service resources to the appointment.")