---
schema_version: "1"
id: 9939b4b5865312aaa805c40ddc88ef89c9ac4d1b17052e20abc2760a95103068
title: Identify Missing Permissions
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/platform/264-0-0/ls_identify_missing_system_object_and_FLS_perms.md
canonical_url: https://help.salesforce.com/s/articleView?id=platform.ls_identify_missing_system_object_and_FLS_perms.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 797ddbaa70387fa1b4e2157a9e7eb8959cbb8e6504dd5755744baa23fe2ed3ec
description: Verify if a user is missing permissions based on the selected scheduling policy. Salesforce Scheduler Troubleshooter only checks whether the minimum permissions required to schedule an appointment are met. You can also check whether the user is missing access permission for a record.
products:
  - Scheduler
  - Salesforce Platform
release: "264"
---
# Identify Missing Permissions

Verify if a user is missing permissions based on the selected scheduling policy. Salesforce Scheduler Troubleshooter only checks whether the minimum permissions required to schedule an appointment are met. You can also check whether the user is missing access permission for a record.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience.</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong> and <strong>Unlimited</strong> Editions</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d58359e66">User Permissions Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d58359e66 ">To run Troubleshooter:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d58359e66 ">System Admin profile</td>

          </tr>
        </tbody>
      </table>

1. From Setup, in the Quick Find box, enter Troubleshooter, and then select **Troubleshooter** under Salesforce Scheduler.
2. Select the user profile.
    - To identify Salesforce setup issues, click **Admin**.
    - To identify issues for an Experience Cloud user, click **Experience Cloud User**, and then select the Experience Cloud user.
3. Click **Next**.
4. To check system and object permissions, under Permissions and Access, click **FLS Permissions and Object Access**.
    1. Select a scheduling policy, and then click **Check**.
    2. Review the page to see whether any permissions are missing. To fix the missing permissions, go to the respective permission pages.
5. To check access permissions, under Permissions and Access, click **Record Access Permissions**.
    1. Enter up to 20 comma-separated record IDs, and click **Submit**.
    2. Review the page to see whether any permissions are missing. To fix the missing permissions, go to the respective permission pages.