---
schema_version: "1"
id: f46183d6b2de13a87e9298babc4cbcc497b864bd77ce19ea730128b0d74c1153
title: "Flow Screen Component: Multi-Select Waitlist"
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/platform/264-0-0/ls_flowscreencmp_multi_select_waitlist.md
canonical_url: https://help.salesforce.com/s/articleView?id=platform.ls_flowscreencmp_multi_select_waitlist.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: bee7ddd5ab1fa67ebe62ac28e1ce9c59f2500e459b4cdb09993773413dbcef1e
description: With this component, users can either select a list of work types or a list of service resources for a waitlist.
products:
  - Scheduler
  - Salesforce Platform
release: "264"
---
# Flow Screen Component: Multi-Select Waitlist

With this component, users can either select a list of work types or a list of service resources for a waitlist.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience.</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong> and <strong>Unlimited</strong> Editions</td></tr></tbody></table>

![The Multi-Select Waitlist flow screen component](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-platform-scheduler-264-0-0-production-enus/0530be2f-891f-4263-a0d7-96ddca56a717/scheduler/images/ls_flowscreencomponents_multi_select_waitlist.jpg)

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
        <colgroup>
          <col style="width:17.18213058419244%">
          <col style="width:38.83161512027491%">
          <col style="width:43.986254295532646%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d36783e77">Attribute</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d36783e80">Description</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d36783e83">Additional Information</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="Attribute" class="slds-cell-wrap" style="vertical-align:top;" headers="d36783e77 ">API Name</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d36783e80 ">Use underscores and alphanumeric characters without spaces. Begin the name with a
              letter, don’t end the name with an underscore, and don’t use two consecutive
              underscores.</td>

            <td data-label="Additional Information" class="slds-cell-wrap" style="vertical-align:top;" headers="d36783e83 ">
              <ul>
                <li>Type: Input</li>

                <li>Data type: String</li>

                <li>Used in: Create Waitlist flow</li>

              </ul>
            </td>

          </tr>
          <tr class="">
            <td data-label="Attribute" class="slds-cell-wrap" style="vertical-align:top;" headers="d36783e77 ">Heading Label</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d36783e80 ">
              <p>The heading for the flow screen component. </p>
              <p style="margin-bottom:0;">Example: Select Work Types</p>
            </td>

            <td data-label="Additional Information" class="slds-cell-wrap" style="vertical-align:top;" headers="d36783e83 ">
              <ul>
                <li>Type: Input</li>

                <li>Data type: String</li>

                <li>Used in: Create Waitlist flow</li>

              </ul>
            </td>

          </tr>
          <tr class="">
            <td data-label="Attribute" class="slds-cell-wrap" style="vertical-align:top;" headers="d36783e77 ">Heading Label Help Text</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d36783e80 ">The help text for the heading label for the flow screen component.</td>

            <td data-label="Additional Information" class="slds-cell-wrap" style="vertical-align:top;" headers="d36783e83 ">
              <ul>
                <li>Type: Input</li>

                <li>Data type: String</li>

                <li>Used in: Create Waitlist flow</li>

              </ul>
            </td>

          </tr>
          <tr class="">
            <td data-label="Attribute" class="slds-cell-wrap" style="vertical-align:top;" headers="d36783e77 ">Available Listbox Label</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d36783e80 ">
              <p>The label for the listbox that shows the available items for the waitlist.</p>
              <p style="margin-bottom:0;">Example: Available.</p>
            </td>

            <td data-label="Additional Information" class="slds-cell-wrap" style="vertical-align:top;" headers="d36783e83 ">
              <ul>
                <li>Type: Input</li>

                <li>Data type: String</li>

                <li>Used in: Create Waitlist flow</li>

              </ul>
            </td>

          </tr>
          <tr class="">
            <td data-label="Attribute" class="slds-cell-wrap" style="vertical-align:top;" headers="d36783e77 ">Selected Listbox Label</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d36783e80 ">
              <p>The label for the listbox that shows the selected items for the waitlist.</p>
              <p style="margin-bottom:0;">Example:
                Selected.</p>
            </td>

            <td data-label="Additional Information" class="slds-cell-wrap" style="vertical-align:top;" headers="d36783e83 ">
              <ul>
                <li>Type: Input</li>

                <li>Data type: String</li>

                <li>Used in: Create Waitlist flow</li>

              </ul>
            </td>

          </tr>
          <tr class="">
            <td data-label="Attribute" class="slds-cell-wrap" style="vertical-align:top;" headers="d36783e77 ">Selected IDs</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d36783e80 ">Optional. As input, a collection of IDs of work type or service resource records that
              are selected by default. As output, a collection of the selected work type or services
              resource record IDs.</td>

            <td data-label="Additional Information" class="slds-cell-wrap" style="vertical-align:top;" headers="d36783e83 ">
              <ul>
                <li>Type: Input and Output</li>

                <li>Data type: String</li>

                <li>Used in: Create Waitlist flow</li>

              </ul>
            </td>

          </tr>
          <tr class="">
            <td data-label="Attribute" class="slds-cell-wrap" style="vertical-align:top;" headers="d36783e77 ">Selected IDs List</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d36783e80 ">
              <p>Optional. As input, a comma-delimited list of IDs of work type or service resource
                records that are selected by default. </p>
              <p style="margin-bottom:0;">As output, a comma-delimited list of IDs of the
                selected work type or services resource records. If Work Type ID List is specified, this
                field accepts a list of service resource IDs. Otherwise, this field accepts a list of work
                type IDs.</p>
            </td>

            <td data-label="Additional Information" class="slds-cell-wrap" style="vertical-align:top;" headers="d36783e83 ">
              <ul>
                <li>Type: Input and Output</li>

                <li>Data type: String</li>

                <li>Used in: Create Waitlist flow</li>

              </ul>
            </td>

          </tr>
          <tr class="">
            <td data-label="Attribute" class="slds-cell-wrap" style="vertical-align:top;" headers="d36783e77 ">Service Territory ID</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d36783e80 ">The service territory ID to associate with the waitlist.</td>

            <td data-label="Additional Information" class="slds-cell-wrap" style="vertical-align:top;" headers="d36783e83 ">
              <ul>
                <li>Type: Input</li>

                <li>Data type: String</li>

                <li>Used in: Create Waitlist flow</li>

              </ul>
            </td>

          </tr>
          <tr class="">
            <td data-label="Attribute" class="slds-cell-wrap" style="vertical-align:top;" headers="d36783e77 ">Work Type ID List</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d36783e80 ">Optional. The comma-delimited list of work type IDs to associate with the waitlist. If
              you specify the list of work type IDs, the component shows the service resources that are
              available for the selected work types and allows flow screen users to select the service
              resources. Otherwise, the component allows flow screen users to select work types.</td>

            <td data-label="Additional Information" class="slds-cell-wrap" style="vertical-align:top;" headers="d36783e83 ">
              <ul>
                <li>Type: Input</li>

                <li>Data type: String</li>

                <li>Used in: Create Waitlist flow</li>

              </ul>
            </td>

          </tr>
          <tr class="">
            <td data-label="Attribute" class="slds-cell-wrap" style="vertical-align:top;" headers="d36783e77 ">Error Message</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d36783e80 ">The error message to display to the flow user if the component encounters an
              error.</td>

            <td data-label="Additional Information" class="slds-cell-wrap" style="vertical-align:top;" headers="d36783e83 ">
              <ul>
                <li>Type: Input</li>

                <li>Data type: String</li>

                <li>Used in: Create Waitlist flow</li>

              </ul>
            </td>

          </tr>
        </tbody>
      </table>