---
schema_version: "1"
id: a46fda4cbc93d1bb6be6600ecd172f3b7ac8ea79d103e374a89a8a4c7a6f546f
title: "Flow Screen Component: Modify or Cancel Service Appointment"
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/platform/264-0-0/ls_flowscreencmp_modify_or_cancel_service_appointment.md
canonical_url: https://help.salesforce.com/s/articleView?id=platform.ls_flowscreencmp_modify_or_cancel_service_appointment.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: c445d3d56b6b944e3ba2b19bfac82bddb6f6c287ddad4ce33d28dd1de77f9872
description: Users can modify and cancel service appointments by using the Modify or Cancel Service Appointment component.
products:
  - Scheduler
  - Salesforce Platform
release: "264"
---
# Flow Screen Component: Modify or Cancel Service Appointment

Users can modify and cancel service appointments by using the Modify or Cancel Service Appointment component.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience.</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong> and <strong>Unlimited</strong> Editions</td></tr></tbody></table>

![Page that enables users to modify or cancel service appointment](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-platform-scheduler-264-0-0-production-enus/0530be2f-891f-4263-a0d7-96ddca56a717/scheduler/images/ls_flowscreencmp_modify_service_appointment.jpg)

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
        <colgroup>
          <col style="width:21.551724137931032%">
          <col style="width:48.275862068965516%">
          <col style="width:30.17241379310344%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d21484e77">Attribute</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d21484e80">Description</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d21484e83">Additional Information</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="Attribute" class="slds-cell-wrap" style="vertical-align:top;" headers="d21484e77 ">API Name</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d21484e80 ">Use underscores and alphanumeric characters without spaces. Begin the name with a
              letter, don’t end the name with an underscore, and don’t use two consecutive
              underscores.</td>

            <td data-label="Additional Information" class="slds-cell-wrap" style="vertical-align:top;" headers="d21484e83 ">
              <ul>
                <li>Type: Input</li>

                <li>Data type: String</li>

                <li>Required: Yes</li>

                <li>Used in: All flows</li>

              </ul>
            </td>

          </tr>
          <tr class="">
            <td data-label="Attribute" class="slds-cell-wrap" style="vertical-align:top;" headers="d21484e77 ">Engagement Channel Type ID </td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d21484e80 ">The ID of the engagement channel type associated with the service appointment. The
              attribute is used when the Schedule Appointments Using Engagement Channels setting is
              enabled.</td>

            <td data-label="Additional Information" class="slds-cell-wrap" style="vertical-align:top;" headers="d21484e83 ">
              <ul>
                <li>Type: Output</li>

                <li>Data type: String</li>

                <li>Required: Yes</li>

                <li>Used in: Modify Guest Service Appointment flow</li>

              </ul>
            </td>

          </tr>
          <tr class="">
            <td data-label="Attribute" class="slds-cell-wrap" style="vertical-align:top;" headers="d21484e77 ">Modify Appointment</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d21484e80 ">As input, a boolean value that determines whether to modify or cancel the service
              appointment. As output, a boolean value that indicates whether the flow user selected to
              modify or cancel the service appointment.</td>

            <td data-label="Additional Information" class="slds-cell-wrap" style="vertical-align:top;" headers="d21484e83 ">
              <ul>
                <li>Type: Input and Output</li>

                <li>Data type: Boolean</li>

                <li>Required: Yes</li>

                <li>Used in: Modify Guest Service Appointment flow</li>

              </ul>
            </td>

          </tr>
          <tr class="">
            <td data-label="Attribute" class="slds-cell-wrap" style="vertical-align:top;" headers="d21484e77 ">Service Appointment</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d21484e80 ">The service appointment record associated with the specified service appointment
              token.</td>

            <td data-label="Additional Information" class="slds-cell-wrap" style="vertical-align:top;" headers="d21484e83 "><a name="ls_flowscreencmp_modify_or_cancel_service_appointment__ul_it4_5qk_3bc"><!-- --></a>
              <ul id="ls_flowscreencmp_modify_or_cancel_service_appointment__ul_it4_5qk_3bc">
                <li>Type: Output</li>

                <li>Data type: Record</li>

                <li>Required: Yes</li>

                <li>Used in: Modify Guest Service Appointment flow</li>

              </ul>
            </td>

          </tr>
          <tr class="">
            <td data-label="Attribute" class="slds-cell-wrap" style="vertical-align:top;" headers="d21484e77 ">Service Appointment Token</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d21484e80 ">The encrypted token to be used to identify the associated service appointment.</td>

            <td data-label="Additional Information" class="slds-cell-wrap" style="vertical-align:top;" headers="d21484e83 "><a name="ls_flowscreencmp_modify_or_cancel_service_appointment__ul_dcg_jrk_3bc"><!-- --></a>
              <ul id="ls_flowscreencmp_modify_or_cancel_service_appointment__ul_dcg_jrk_3bc">
                <li>Type: Input</li>

                <li>Data type: String</li>

                <li>Required: Yes</li>

                <li>Used in: Modify Guest Service Appointment flow</li>

              </ul>
            </td>

          </tr>
          <tr class="">
            <td data-label="Attribute" class="slds-cell-wrap" style="vertical-align:top;" headers="d21484e77 ">Service Resource ID</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d21484e80 ">The ID of the primary or required service resource record associated with the service
              appointment.</td>

            <td data-label="Additional Information" class="slds-cell-wrap" style="vertical-align:top;" headers="d21484e83 "><a name="ls_flowscreencmp_modify_or_cancel_service_appointment__ul_zyk_lrk_3bc"><!-- --></a>
              <ul id="ls_flowscreencmp_modify_or_cancel_service_appointment__ul_zyk_lrk_3bc">
                <li>Type: Output</li>

                <li>Data type: String</li>

                <li>Required: Yes</li>

                <li>Used in: Modify Guest Service Appointment flow</li>

              </ul>
            </td>

          </tr>
          <tr class="">
            <td data-label="Attribute" class="slds-cell-wrap" style="vertical-align:top;" headers="d21484e77 ">Work Type</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d21484e80 ">The work type record associated with the service appointment.</td>

            <td data-label="Additional Information" class="slds-cell-wrap" style="vertical-align:top;" headers="d21484e83 "><a name="ls_flowscreencmp_modify_or_cancel_service_appointment__ul_hvc_mrk_3bc"><!-- --></a>
              <ul id="ls_flowscreencmp_modify_or_cancel_service_appointment__ul_hvc_mrk_3bc">
                <li>Type: Output</li>

                <li>Data type: Record</li>

                <li>Required: Yes</li>

                <li>Used in: Modify Guest Service Appointment flow</li>

              </ul>
            </td>

          </tr>
          <tr class="">
            <td data-label="Attribute" class="slds-cell-wrap" style="vertical-align:top;" headers="d21484e77 ">Work Type Group ID</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d21484e80 ">The ID of the work type group record associated with the service appointment.</td>

            <td data-label="Additional Information" class="slds-cell-wrap" style="vertical-align:top;" headers="d21484e83 "><a name="ls_flowscreencmp_modify_or_cancel_service_appointment__ul_i5q_nrk_3bc"><!-- --></a>
              <ul id="ls_flowscreencmp_modify_or_cancel_service_appointment__ul_i5q_nrk_3bc">
                <li>Type: Output</li>

                <li>Data type: String</li>

                <li>Required: Yes</li>

                <li>Used in: Modify Guest Service Appointment flow</li>

              </ul>
            </td>

          </tr>
        </tbody>
      </table>