---
schema_version: "1"
id: 5c778d324dcf4539d844dbb8be7e49b9db9783936ed300a23ee8751208a37e8a
title: Write Salesforce Scheduler Appointments to Salesforce Calendar
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/platform/264-0-0/ls_enable_event_mgmt.md
canonical_url: https://help.salesforce.com/s/articleView?id=platform.ls_enable_event_mgmt.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: fe6138c8071337d32fba0b6475c3a029814fbb25c8a549918a7d1f0a92e5be01
description: Use the Event Management setting to write appointments to Salesforce calendar. Service resources see their scheduled appointments as events on their Salesforce calendar. When you add the Service Appointment field to the Event page layout, the event details page shows a link to the corresponding service appointment in Salesforce Scheduler. Service resources can use the link to open the service appointment directly from the event on their Salesforce calendar. The Assigned Resources related list on the service appointment page also shows a link back to the event on the Salesforce calendar.
products:
  - Scheduler
  - Salesforce Platform
release: "264"
---
# Write Salesforce Scheduler Appointments to Salesforce Calendar

Use the Event Management setting to write appointments to Salesforce calendar. Service resources see their scheduled appointments as events on their Salesforce calendar. When you add the Service Appointment field to the Event page layout, the event details page shows a link to the corresponding service appointment in Salesforce Scheduler. Service resources can use the link to open the service appointment directly from the event on their Salesforce calendar. The Assigned Resources related list on the service appointment page also shows a link back to the event on the Salesforce calendar.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience.</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong> and <strong>Unlimited</strong> Editions</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
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          <col style="width:50%">
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        <thead class="slds-text-title_caps ">
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            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d22189e69">User Permissions Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d22189e69 ">To generate an event:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d22189e69 ">Edit Events on Service Resource</td>

          </tr>
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      </table>

1. From Setup, in the Quick Find box, enter Salesforce Scheduler, then select **Salesforce Scheduler Settings**.
2. Enable **Event Management**.
    
    ![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-platform-scheduler-264-0-0-production-enus/0530be2f-891f-4263-a0d7-96ddca56a717/images/icon_note.png)
    
    Note
    
    - Salesforce Scheduler doesn’t create calendar events for assets, such as rooms or equipment, that are booked in an appointment.
    - Salesforce Scheduler creates an event for each service resource assigned to an appointment.
    
    This table shows how fields on the Event object map to the fields on the Service Appointment or Assigned Resource objects.
    
     
    | Field on Event Object | Fields on Service Appointment or Assigned Resource Object |
    | --- | --- |
    | Event.Subject | ServiceAppointment.WorkTypeId and ServiceAppointment.Subject |
    | Event.Description | ServiceAppointment.AdditionalInformation and ServiceAppointment.Comments |
    | Event.StartDateTime | ServiceAppointment.SchedStartTime |
    | Event.EndDateTime | ServiceAppointment.SchedEndTime |
    | Event.Location | ServiceAppointment.Address |
    | Event.WhatId (Related To field for Accounts and Opportunities) | ServiceAppointment.ParentRecordId |
    | Event.WhoId (Name field for Leads) | ServiceAppointment.ParentRecordId |
    | Event.OwnerId | AssignedResource.ServiceResourceId |
    | Event.ShowAs | ServiceAppointment.Status |
3. If you want to link a Salesforce calendar event to the corresponding service appointment, add the Service Appointment field to the Event page layout:
    
    1. From Setup, open **Object Manager**.
    2. In the Quick Find box, enter Event, and then select **Event**.
    3. Click **Page Layouts**, and then select **Event Layout**.
    4. On the palette, select **Fields**.
    5. Drag **Service Appointment** to the Calendar Details section on the page.
    6. Save your changes.
    
    The event details page shows a link to the corresponding Salesforce Scheduler service appointment.
    
    ![Image showing a Salesforce calendar event with a link to the corresponding Lightning Scheduler service appointment](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-platform-scheduler-264-0-0-production-enus/0530be2f-891f-4263-a0d7-96ddca56a717/scheduler/images/ls_link_from_event_to_appointment.png)
    
    The Assigned Resources related list on the service appointment page shows a link back to the Salesforce calendar event.
    
    ![Image showing Assigned Resources related list with a service resource and a link to the Salesforce calendar event](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-platform-scheduler-264-0-0-production-enus/0530be2f-891f-4263-a0d7-96ddca56a717/scheduler/images/ls_link_from_resource_to_event.png)

- **[Show Appointments with Before and After Buffer Time on Salesforce Calender](https://help.salesforce.com/s/articleView?id=platform.ls_turn_on_block_resource.htm&release=264.0.0&type=5)**  
    Turn on Block Resource Availability to show the before and after appointment buffers on a service resource’s Salesforce calendar.
- **[Multiple Service Resource Events](https://help.salesforce.com/s/articleView?id=platform.ls_multi_attendee_event.htm&release=264.0.0&type=5)**  
    After enabling the Multiple Service Resource Event setting, Scheduler groups individual events and lists all attendees (service resources) under a single event.

#### See Also

- [Scheduling Policy Rules in Salesforce Scheduler](https://help.salesforce.com/s/articleView?id=platform.ls_scheduling_policies.htm&release=264.0.0&type=5 "Understand the scheduling policy rules that are available in Salesforce Scheduler.")