---
schema_version: "1"
id: 82f23f9b4595778a3124e0cbdcad3106d5aeea73e039e71967f4de15c419fd0e
title: Enable Anonymous Resource Scheduling
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/platform/264-0-0/ls_enable_anonymous_scheduling.md
canonical_url: https://help.salesforce.com/s/articleView?id=platform.ls_enable_anonymous_scheduling.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 70794ab59bd1064bf25c283c36138e20cc5082bc8a746e8ee006025b8537c412
description: When anonymous scheduling is enabled, users don’t get to choose service resources during the scheduling process. Also, assigned resources’ names aren’t shown on the appointment summary page. Hiding service resource names from users protects their privacy. It also gives you the flexibility to assign different resources to appointments if the resources initially assigned become unavailable.
products:
  - Scheduler
  - Salesforce Platform
release: "264"
---
# Enable Anonymous Resource Scheduling

When anonymous scheduling is enabled, users don’t get to choose service resources during the scheduling process. Also, assigned resources’ names aren’t shown on the appointment summary page. Hiding service resource names from users protects their privacy. It also gives you the flexibility to assign different resources to appointments if the resources initially assigned become unavailable.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience.</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong> and <strong>Unlimited</strong> Editions</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
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            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d27911e66">User Permissions Needed</th>
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            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d27911e66 ">To open, edit, or create a flow in Flow Builder:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d27911e66 ">Manage Flow</td>

          </tr>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d27911e66 ">To run a flow:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d27911e66 ">Run Flows</td>

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To enable anonymous scheduling, first enable automatic service resource assignment by setting the new Anonymous Booking attribute to True and Service Resource Booking attribute to False on your flow screen component. And then hide assigned resources’ names by setting the new Show Service Resource attribute on the Review Service Appointment flow screen component to False.

To hide service resources’ names on the review appointment page:

1. From Setup, in the Quick Find box, enter Flows, and then select **Flows**.
2. Edit the flow that you want to hide service resource names for.
    
    ![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-platform-scheduler-264-0-0-production-enus/0530be2f-891f-4263-a0d7-96ddca56a717/images/icon_note.png)
    
    Note Before you can edit a flow, you must deactivate it.
3. Use the showServiceResource variable to set the value of the Show Service Resource attribute to False.
    1. On the Manager tab, under Variables, click **showServiceResource**.
    2. Click **Edit**.
    3. In the Default Value field, enter {!$GlobalConstant.False}.
    4. Click **Done**.
4. Save your changes, and then activate the flow.

#### See Also

- [Enable Automatic Service Resource Assignment](https://help.salesforce.com/s/articleView?id=platform.ls_enable_auto_resource_assignment.htm&release=264.0.0&type=5 "When automatic service resource assignment is enabled, your customers or guest users can schedule appointments without selecting a service resource. Based on the selected time slot, an appropriate service resource is automatically assigned to the appointment. You can also configure your flows to give users the option to manually select a service resource or have one assigned automatically.")