---
schema_version: "1"
id: be097e9e7eba8799cf63d824c6eabe49945d8b74ce42f2769bd01ba2c0a4e2c8
title: Customize the Service Resource Availability Screen
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/platform/264-0-0/ls_customize_the_service_resource_availability_screen.md
canonical_url: https://help.salesforce.com/s/articleView?id=platform.ls_customize_the_service_resource_availability_screen.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 30cb5073e6ac1da300233cb3794ec596af37cbec918f2bd2bca88c3fbdecf2ae
description: Customize the Service Resource Availability screen and the options that appear on the screen.
products:
  - Scheduler
  - Salesforce Platform
release: "264"
---
# Customize the Service Resource Availability Screen

Customize the Service Resource Availability screen and the options that appear on the screen.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience.</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong> and <strong>Unlimited</strong> Editions</td></tr></tbody></table>

![The Service Resource Availability screen with UI elements highlighted and numbered.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-platform-scheduler-264-0-0-production-enus/0530be2f-891f-4263-a0d7-96ddca56a717/scheduler/images/ls_customize_service_resource_availability_screen.png)

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d59298e72">UI Element</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d59298e75">How to Customize the Element</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="UI Element" class="slds-cell-wrap" style="vertical-align:top;" headers="d59298e72 ">The fields and images that appear on service resource cards
              (1)</td>

            <td data-label="How to Customize the Element" class="slds-cell-wrap" style="vertical-align:top;" headers="d59298e75 ">
              <ul>
                <li>
                  <a href="https://help.salesforce.com/s/articleView?id=platform.ls_change_the_fields_that_appear_on_the_service_resource_cards.htm&amp;release=264.0.0&amp;type=5" title="Modify the compact layout to change the fields that appear on the service resource cards when users create a service appointment.">Change the Fields That Appear on Service Resource
                    Cards</a>
                </li>

                <li>
                  <a href="https://help.salesforce.com/s/articleView?id=platform.ls_show_images_and_ratings_on_service_resource_cards.htm&amp;release=264.0.0&amp;type=5" title="Use formula fields to show various types of information, such as ratings and status, as images on service resource cards.">Show Images on Service Resource Cards</a>
                </li>

              </ul>
            </td>

          </tr>
          <tr class="">
            <td data-label="UI Element" class="slds-cell-wrap" style="vertical-align:top;" headers="d59298e72 ">The preselected service resource (2)</td>

            <td data-label="How to Customize the Element" class="slds-cell-wrap" style="vertical-align:top;" headers="d59298e75 ">
              <a href="https://help.salesforce.com/s/articleView?id=platform.ls_flowscreencmp_srvc_resource_availability.htm&amp;release=264.0.0&amp;type=5" title="Enables users to view the list of available service resources (appointment attendees) and select a service resource.">Flow Screen Component: Service Resource Availability</a>
            </td>

          </tr>
          <tr class="">
            <td data-label="UI Element" class="slds-cell-wrap" style="vertical-align:top;" headers="d59298e72 ">The Service Resource Availability screen</td>

            <td data-label="How to Customize the Element" class="slds-cell-wrap" style="vertical-align:top;" headers="d59298e75 ">
              <ul>
                <li>
                  <a href="https://help.salesforce.com/s/articleView?id=platform.ls_manage_time_zones.htm&amp;release=264.0.0&amp;type=5" title="Preset a default time zone for appointment time slot pages or dynamically set a time zone for them. Enable the time zone dropdown list on time slot pages to let users schedule appointments in the time zones they prefer.">Manage
                    Time Zones for Appointments</a>
                </li>

                <li>
                  <a href="https://help.salesforce.com/s/articleView?id=platform.ls_auto_assgnmnt_anonymous_schdlng.htm&amp;release=264.0.0&amp;type=5" title="You can enable automatic service resource assignment to let users schedule appointments without selecting service resources. Customers or guest users don’t always know the names of service resources. And sometimes they don’t care about which resource they’re assigned. After you enable automatic resource assignment, service resources are automatically assigned based on the time slots users select. Also, you can hide the assigned resources’ names on the appointment summary page to protect their privacy.">Enable
                    Automatic Resource Assignment and Anonymous
                    Scheduling</a>
                </li>

                <li>
                  <a href="https://help.salesforce.com/s/articleView?id=platform.ls_add_components_to_salesforce_scheduler_flow_screens.htm&amp;release=264.0.0&amp;type=5" title="Add components to flow screens to display additional information or to capture additional inputs. For example, add labels and logos for branding.">Add Components to Salesforce Scheduler
                    Flow Screens</a>
                </li>

                <li>
                  <a href="https://help.salesforce.com/s/articleView?id=platform.ls_add_validation_rules_to_service_appointment_fields.htm&amp;release=264.0.0&amp;type=5" title="Add validation rules to ensure that user inputs meet your requirements. You can also use validation rules to override the default error messages. For example, you can add a validation rule that enables users to save an appointment only after they enter a subject.">Add Validation Rules to Service Appointment
                    Fields</a>
                </li>

                <li>
                  <a href="https://help.salesforce.com/s/articleView?id=platform.ls_refresh_inputs_on_flow_pages.htm&amp;release=264.0.0&amp;type=5" title="Configure your Salesforce Scheduler flows to ensure that when users go back to a page and make changes during appointment scheduling, the changes are reflected on the subsequent pages. Otherwise, if a user doesn't select the right value on a previous page, they must cancel the scheduling process and start over.">Update
                    Flows to Refresh Inputs</a>
                </li>

              </ul>
            </td>

          </tr>
        </tbody>
      </table>