---
schema_version: "1"
id: ebd6266fe2c81f7882c9ec5a862bdba54afd8bb9e74ccec24da82967c58fa7d3
title: Customize the Select Service Territory Screen
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/platform/264-0-0/ls_customize_the_select_service_territory_screen.md
canonical_url: https://help.salesforce.com/s/articleView?id=platform.ls_customize_the_select_service_territory_screen.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: ff523065196f7908688e3c731682588c470ea9ebd4bcd17b40c5dda716e03ee8
description: Customize the Select Service Territory screen and the options that appear on the screen.
products:
  - Scheduler
  - Salesforce Platform
release: "264"
---
# Customize the Select Service Territory Screen

Customize the Select Service Territory screen and the options that appear on the screen.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience.</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong> and <strong>Unlimited</strong> Editions</td></tr></tbody></table>

![The Select Service Territory screen with UI elements highlighted and numbered.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-platform-scheduler-264-0-0-production-enus/0530be2f-891f-4263-a0d7-96ddca56a717/scheduler/images/ls_customize_select_service_territory_screen.png)

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d28076e72">UI Element</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d28076e75">How to Customize the Element</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="UI Element" class="slds-cell-wrap" style="vertical-align:top;" headers="d28076e72 ">The title (1)</td>

            <td data-label="How to Customize the Element" class="slds-cell-wrap" style="vertical-align:top;" headers="d28076e75 ">
              <a href="https://help.salesforce.com/s/articleView?id=platform.ls_change_labels_in_flow_screens.htm&amp;release=264.0.0&amp;type=5" title="To use your company's terminology, change the tab names and field names of Service Resource, Service Territory, Service Appointments, Work Type Group, and Work Type.">Change Labels in Flow
                Screens</a>
            </td>

          </tr>
          <tr class="">
            <td data-label="UI Element" class="slds-cell-wrap" style="vertical-align:top;" headers="d28076e72 ">The list of service territories that appear (2)</td>

            <td data-label="How to Customize the Element" class="slds-cell-wrap" style="vertical-align:top;" headers="d28076e75 ">
              <ul>
                <li>
                  <a href="https://help.salesforce.com/s/articleView?id=platform.ls_set_up_st.htm&amp;release=264.0.0&amp;type=5" title="Create and configure service territories to organize your service resources and ensure that they’re assigned to appointments near their home branch.">Set Up Service Territories in Salesforce
                    Scheduler</a>
                </li>

                <li>
                  <a href="https://help.salesforce.com/s/articleView?id=platform.ls_how_work_types_work_type_groups_and_service_territories_work_together.htm&amp;release=264.0.0&amp;type=5" title="Work types are appointment templates that define key parameters, such as appointment duration, preparation and wrap-up buffers, and availability time frame. Work types also map skill requirements for work type groups to ensure that users can create appointments only with service resources who have the necessary skills. A work type links service territories (branch or office locations) to work type groups (appointment topics).">How Work Types, Work Type Groups, and Service Territories Work
                    Together</a>
                </li>

                <li>
                  <a href="https://help.salesforce.com/s/articleView?id=platform.ls_flowscreencmp_select_srvc_territory.htm&amp;release=264.0.0&amp;type=5" title="Enables users to select a service territory (branch or office location).">Flow Screen Component: Select Service Territory</a>
                </li>

              </ul>
            </td>

          </tr>
          <tr class="">
            <td data-label="UI Element" class="slds-cell-wrap" style="vertical-align:top;" headers="d28076e72 ">The preselected distance and distance unit (3)</td>

            <td data-label="How to Customize the Element" class="slds-cell-wrap" style="vertical-align:top;" headers="d28076e75 ">
              <a href="https://help.salesforce.com/s/articleView?id=platform.ls_flowscreencmp_select_srvc_territory.htm&amp;release=264.0.0&amp;type=5" title="Enables users to select a service territory (branch or office location).">Flow Screen Component:
                Select Service Territory</a>
            </td>

          </tr>
          <tr class="">
            <td data-label="UI Element" class="slds-cell-wrap" style="vertical-align:top;" headers="d28076e72 ">The location (4)</td>

            <td data-label="How to Customize the Element" class="slds-cell-wrap" style="vertical-align:top;" headers="d28076e75 ">
              <a href="https://help.salesforce.com/s/articleView?id=platform.ls_flowscreencmp_select_srvc_territory.htm&amp;release=264.0.0&amp;type=5" title="Enables users to select a service territory (branch or office location).">Flow Screen Component:
                Select Service Territory</a>
            </td>

          </tr>
          <tr class="">
            <td data-label="UI Element" class="slds-cell-wrap" style="vertical-align:top;" headers="d28076e72 ">The Select Service Territory screen</td>

            <td data-label="How to Customize the Element" class="slds-cell-wrap" style="vertical-align:top;" headers="d28076e75 ">
              <ul>
                <li>
                  <a href="https://help.salesforce.com/s/articleView?id=platform.ls_skip_service_territory_selection_screen.htm&amp;release=264.0.0&amp;type=5" title="If you want to use virtual territories or set a default service territory, modify the flow to set a default service territory and skip the Select Service Territory screen. You can skip the service territory selection screen for the Outbound New Appointment, Inbound New Appointment, and Inbound New Guest Appointment flows and their instances. You can also show the service territory address on the review screen if necessary.">Skip the Service
                    Territory Selection Screen</a>
                </li>

                <li>
                  <a href="https://help.salesforce.com/s/articleView?id=platform.ls_add_components_to_salesforce_scheduler_flow_screens.htm&amp;release=264.0.0&amp;type=5" title="Add components to flow screens to display additional information or to capture additional inputs. For example, add labels and logos for branding.">Add Components to
                    Salesforce Scheduler Flow Screens</a>
                </li>

                <li>
                  <a href="https://help.salesforce.com/s/articleView?id=platform.ls_add_validation_rules_to_service_appointment_fields.htm&amp;release=264.0.0&amp;type=5" title="Add validation rules to ensure that user inputs meet your requirements. You can also use validation rules to override the default error messages. For example, you can add a validation rule that enables users to save an appointment only after they enter a subject.">Add
                    Validation Rules to Service Appointment Fields</a>
                </li>

                <li>
                  <a href="https://help.salesforce.com/s/articleView?id=platform.ls_refresh_inputs_on_flow_pages.htm&amp;release=264.0.0&amp;type=5" title="Configure your Salesforce Scheduler flows to ensure that when users go back to a page and make changes during appointment scheduling, the changes are reflected on the subsequent pages. Otherwise, if a user doesn't select the right value on a previous page, they must cancel the scheduling process and start over.">Update Flows to Refresh
                    Inputs</a>
                </li>

              </ul>
            </td>

          </tr>
        </tbody>
      </table>