---
schema_version: "1"
id: 16223db5b88b9fc7e9415386f5480fca53b3631972c7cb636b8fa3ca557b222a
title: Customize the Select Service Resources Screen
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/platform/264-0-0/ls_customize_the_select_service_resources_screen.md
canonical_url: https://help.salesforce.com/s/articleView?id=platform.ls_customize_the_select_service_resources_screen.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: c5f20addb5dbbe4877513368801076035081499408a5c01471df257241dc1138
description: Customize the Select Service Resources screen and the options that appear on the screen.
products:
  - Scheduler
  - Salesforce Platform
release: "264"
---
# Customize the Select Service Resources Screen

Customize the Select Service Resources screen and the options that appear on the screen.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience.</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong> and <strong>Unlimited</strong> Editions</td></tr></tbody></table>

![The Select Service Resources screen with UI elements highlighted and numbered.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-platform-scheduler-264-0-0-production-enus/0530be2f-891f-4263-a0d7-96ddca56a717/scheduler/images/ls_customize_select_service_resources_screen.png)

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
        <colgroup>
          <col style="width:54.13533834586466%">
          <col style="width:45.86466165413533%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d21099e72">UI Element</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d21099e75">How to Customize the Element</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="UI Element" class="slds-cell-wrap" style="vertical-align:top;" headers="d21099e72 ">The title and field labels (1)</td>

            <td data-label="How to Customize the Element" class="slds-cell-wrap" style="vertical-align:top;" headers="d21099e75 ">
              <a href="https://help.salesforce.com/s/articleView?id=platform.ls_change_labels_in_flow_screens.htm&amp;release=264.0.0&amp;type=5" title="To use your company's terminology, change the tab names and field names of Service Resource, Service Territory, Service Appointments, Work Type Group, and Work Type.">Change Labels in Flow
                Screens</a>
            </td>

          </tr>
          <tr class="">
            <td data-label="UI Element" class="slds-cell-wrap" style="vertical-align:top;" headers="d21099e72 ">The preselected option to select a service resource (2)</td>

            <td data-label="How to Customize the Element" class="slds-cell-wrap" style="vertical-align:top;" headers="d21099e75 ">
              <ul>
                <li>
                  <a href="https://help.salesforce.com/s/articleView?id=platform.ls_preselect_resource_selection_method.htm&amp;release=264.0.0&amp;type=5" title="Save a click when scheduling an appointment by preselecting an option on the Select Service Resources page. Enter an appropriate value in the Selected Option attribute, depending on the option you want preselected on the page. Or use the selectedTriageOption variable to set the value of the attribute.">Preselect an Option on
                    the Select Service Resources Page</a>
                </li>

                <li>
                  <a href="https://help.salesforce.com/s/articleView?id=platform.ls_flowscreencmp_select_srvc_resources.htm&amp;release=264.0.0&amp;type=5" title="With the Select Service Resources Flow Screen component, users can select service resources (internal appointment attendees) for an account, case, lead, or opportunity record.">Flow Screen Component:
                    Select Service Resources</a>
                </li>

              </ul>
            </td>

          </tr>
          <tr class="">
            <td data-label="UI Element" class="slds-cell-wrap" style="vertical-align:top;" headers="d21099e72 ">The preselected service resource (3)</td>

            <td data-label="How to Customize the Element" class="slds-cell-wrap" style="vertical-align:top;" headers="d21099e75 ">
              <a href="https://help.salesforce.com/s/articleView?id=platform.ls_flowscreencmp_select_srvc_resources.htm&amp;release=264.0.0&amp;type=5" title="With the Select Service Resources Flow Screen component, users can select service resources (internal appointment attendees) for an account, case, lead, or opportunity record.">Flow Screen Component:
                Select Service Resources</a>
            </td>

          </tr>
          <tr class="">
            <td data-label="UI Element" class="slds-cell-wrap" style="vertical-align:top;" headers="d21099e72 ">The fields and images that appear on service resource cards (4)</td>

            <td data-label="How to Customize the Element" class="slds-cell-wrap" style="vertical-align:top;" headers="d21099e75 ">
              <ul>
                <li>
                  <a href="https://help.salesforce.com/s/articleView?id=platform.ls_change_the_fields_that_appear_on_the_service_resource_cards.htm&amp;release=264.0.0&amp;type=5" title="Modify the compact layout to change the fields that appear on the service resource cards when users create a service appointment.">Change the Fields That Appear on Service Resource Cards</a>
                </li>

                <li>
                  <a href="https://help.salesforce.com/s/articleView?id=platform.ls_show_images_and_ratings_on_service_resource_cards.htm&amp;release=264.0.0&amp;type=5" title="Use formula fields to show various types of information, such as ratings and status, as images on service resource cards.">Show
                    Images on Service Resource Cards</a>
                </li>

              </ul>
            </td>

          </tr>
          <tr class="">
            <td data-label="UI Element" class="slds-cell-wrap" style="vertical-align:top;" headers="d21099e72 ">The Select Service Resources screen</td>

            <td data-label="How to Customize the Element" class="slds-cell-wrap" style="vertical-align:top;" headers="d21099e75 ">
              <ul>
                <li>
                  <a href="https://help.salesforce.com/s/articleView?id=platform.ls_auto_assgnmnt_anonymous_schdlng.htm&amp;release=264.0.0&amp;type=5" title="You can enable automatic service resource assignment to let users schedule appointments without selecting service resources. Customers or guest users don’t always know the names of service resources. And sometimes they don’t care about which resource they’re assigned. After you enable automatic resource assignment, service resources are automatically assigned based on the time slots users select. Also, you can hide the assigned resources’ names on the appointment summary page to protect their privacy.">Enable Automatic Resource
                    Assignment and Anonymous Scheduling</a>
                </li>

                <li>
                  <a href="https://help.salesforce.com/s/articleView?id=platform.ls_add_components_to_salesforce_scheduler_flow_screens.htm&amp;release=264.0.0&amp;type=5" title="Add components to flow screens to display additional information or to capture additional inputs. For example, add labels and logos for branding.">Add Components to
                    Salesforce Scheduler Flow Screens</a>
                </li>

                <li>
                  <a href="https://help.salesforce.com/s/articleView?id=platform.ls_add_validation_rules_to_service_appointment_fields.htm&amp;release=264.0.0&amp;type=5" title="Add validation rules to ensure that user inputs meet your requirements. You can also use validation rules to override the default error messages. For example, you can add a validation rule that enables users to save an appointment only after they enter a subject.">Add
                    Validation Rules to Service Appointment Fields</a>
                </li>

                <li>
                  <a href="https://help.salesforce.com/s/articleView?id=platform.ls_refresh_inputs_on_flow_pages.htm&amp;release=264.0.0&amp;type=5" title="Configure your Salesforce Scheduler flows to ensure that when users go back to a page and make changes during appointment scheduling, the changes are reflected on the subsequent pages. Otherwise, if a user doesn't select the right value on a previous page, they must cancel the scheduling process and start over.">Update Flows to Refresh
                    Inputs</a>
                </li>

              </ul>
            </td>

          </tr>
        </tbody>
      </table>