---
schema_version: "1"
id: 7aec9c1d92acbd27b2927425413ee38fc63dbcb2271cec44ce197aab8d17cbb8
title: Customize the Review Service Appointment Screen
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/platform/264-0-0/ls_customize_the_review_service_appointment_screen.md
canonical_url: https://help.salesforce.com/s/articleView?id=platform.ls_customize_the_review_service_appointment_screen.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 29cd7838174314d14e7086957dd7712c0c5c3678f6661b557a161000451547be
description: Customize the Review Service Appointment screen and the options that appear on the screen.
products:
  - Scheduler
  - Salesforce Platform
release: "264"
---
# Customize the Review Service Appointment Screen

Customize the Review Service Appointment screen and the options that appear on the screen.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience.</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong> and <strong>Unlimited</strong> Editions</td></tr></tbody></table>

![The Review Service Appointment screen with UI elements highlighted and numbered.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-platform-scheduler-264-0-0-production-enus/0530be2f-891f-4263-a0d7-96ddca56a717/scheduler/images/ls_customize_review_service_appointment_screen.png)

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d13573e72">UI Element</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d13573e75">How to Customize the Element</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="UI Element" class="slds-cell-wrap" style="vertical-align:top;" headers="d13573e72 ">The title (1)</td>

            <td data-label="How to Customize the Element" class="slds-cell-wrap" style="vertical-align:top;" headers="d13573e75 ">
              <a href="https://help.salesforce.com/s/articleView?id=platform.ls_change_labels_in_flow_screens.htm&amp;release=264.0.0&amp;type=5" title="To use your company's terminology, change the tab names and field names of Service Resource, Service Territory, Service Appointments, Work Type Group, and Work Type.">Change Labels in
                Flow Screens</a>
            </td>

          </tr>
          <tr class="">
            <td data-label="UI Element" class="slds-cell-wrap" style="vertical-align:top;" headers="d13573e72 ">The default values in fields, such as Subject and Description
              (2)</td>

            <td data-label="How to Customize the Element" class="slds-cell-wrap" style="vertical-align:top;" headers="d13573e75 ">
              <a href="https://help.salesforce.com/s/articleView?id=platform.ls_autofill_fields_in_the_appointment_review_screen.htm&amp;release=264.0.0&amp;type=5" title="Autofill fields, such as phone and email, in the appointment review screen for inbound and outbound flows.">Autofill Fields in the Appointment Review Screen</a>
            </td>

          </tr>
          <tr class="">
            <td data-label="UI Element" class="slds-cell-wrap" style="vertical-align:top;" headers="d13573e72 ">The values in fields, such as Work Type and Account (3)</td>

            <td data-label="How to Customize the Element" class="slds-cell-wrap" style="vertical-align:top;" headers="d13573e75 ">
              <a href="https://help.salesforce.com/s/articleView?id=platform.ls_flowscreencmp_review_srvc_appt.htm&amp;release=264.0.0&amp;type=5" title="Enables guest users to view a service appointment.">Flow Screen
                Component: Review Service Appointment</a>
            </td>

          </tr>
          <tr class="">
            <td data-label="UI Element" class="slds-cell-wrap" style="vertical-align:top;" headers="d13573e72 ">The layout, the fields that appear, and the field labels
              (4)</td>

            <td data-label="How to Customize the Element" class="slds-cell-wrap" style="vertical-align:top;" headers="d13573e75 ">
              <ul>
                <li>
                  <a href="https://help.salesforce.com/s/articleView?id=platform.ls_modify_the_review_service_appointment_screen.htm&amp;release=264.0.0&amp;type=5" title="To modify the Review Service Appointment Screen layout for users, change the Service Appointment layout assigned to the users' profile.">Modify the Review Service Appointment
                    Screen</a>
                </li>

                <li>
                  <a href="https://help.salesforce.com/s/articleView?id=platform.ls_change_labels_in_flow_screens.htm&amp;release=264.0.0&amp;type=5" title="To use your company's terminology, change the tab names and field names of Service Resource, Service Territory, Service Appointments, Work Type Group, and Work Type.">Change Labels in Flow Screens</a>
                </li>

              </ul>
            </td>

          </tr>
          <tr class="">
            <td data-label="UI Element" class="slds-cell-wrap" style="vertical-align:top;" headers="d13573e72 ">The Review Service Appointment screen</td>

            <td data-label="How to Customize the Element" class="slds-cell-wrap" style="vertical-align:top;" headers="d13573e75 ">
              <ul>
                <li>
                  <a href="https://help.salesforce.com/s/articleView?id=platform.ls_manage_time_zones.htm&amp;release=264.0.0&amp;type=5" title="Preset a default time zone for appointment time slot pages or dynamically set a time zone for them. Enable the time zone dropdown list on time slot pages to let users schedule appointments in the time zones they prefer.">Manage
                    Time Zones for Appointments</a>
                </li>

                <li>
                  <a href="https://help.salesforce.com/s/articleView?id=platform.ls_add_components_to_salesforce_scheduler_flow_screens.htm&amp;release=264.0.0&amp;type=5" title="Add components to flow screens to display additional information or to capture additional inputs. For example, add labels and logos for branding.">Add Components to Salesforce Scheduler
                    Flow Screens</a>
                </li>

                <li>
                  <a href="https://help.salesforce.com/s/articleView?id=platform.ls_add_validation_rules_to_service_appointment_fields.htm&amp;release=264.0.0&amp;type=5" title="Add validation rules to ensure that user inputs meet your requirements. You can also use validation rules to override the default error messages. For example, you can add a validation rule that enables users to save an appointment only after they enter a subject.">Add Validation Rules to Service Appointment
                    Fields</a>
                </li>

                <li>
                  <a href="https://help.salesforce.com/s/articleView?id=platform.ls_refresh_inputs_on_flow_pages.htm&amp;release=264.0.0&amp;type=5" title="Configure your Salesforce Scheduler flows to ensure that when users go back to a page and make changes during appointment scheduling, the changes are reflected on the subsequent pages. Otherwise, if a user doesn't select the right value on a previous page, they must cancel the scheduling process and start over.">Update
                    Flows to Refresh Inputs</a>
                </li>

              </ul>
            </td>

          </tr>
        </tbody>
      </table>

If you want to customize the Review Service Appointment screen beyond the inbuilt customization options, you can create your own screen. For more information, see [Considerations for Creating a Custom Review Service Appointment Screen](https://help.salesforce.com/s/articleView?id=platform.ls_considerations_for_creating_a_custom_review_service_appointment_screen.htm&release=264.0.0&type=5 "If you want to customize the Review Service Appointment screen beyond the inbuilt customization options, create your own screen. For example, create a custom Review Service Appointment Screen if you want to prefill values on the Review Service Appointment screen for guest flows.").