---
schema_version: "1"
id: 0fececcd7d28d51264d26e1a2061095b3ba51e6f7bd672a94545e11b0e043b0a
title: Create a Record-Triggered Flow
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/platform/264-0-0/ls_create_record_triggered_flow.md
canonical_url: https://help.salesforce.com/s/articleView?id=platform.ls_create_record_triggered_flow.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 0406c7243e8d406ba298e9cfc9d255e4d1b86ea5afdac76fa5906eb77bf069c0
description: Create a flow on the Service Appointment object so that you can configure email notifications.
products:
  - Scheduler
  - Salesforce Platform
release: "264"
---
# Create a Record-Triggered Flow

Create a flow on the Service Appointment object so that you can configure email notifications.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience.</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong> and <strong>Unlimited</strong> Editions</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d12971e66">User Permissions
              Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d12971e66 ">To open, edit, or create a flow in Flow Builder:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d12971e66 ">Manage Flow</td>

          </tr>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d12971e66 ">To run a flow:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d12971e66 ">Run Flows</td>

          </tr>
        </tbody>
      </table>

1. From Setup, in the Quick Find box, enter Flow, select **Flows**, and then click **New Flow**.
2. Select **Start From Scratch**, and click **Next**.
3. Select **Record-Triggered Flow**, and then click **Create**.
4. In the Configure Start page:
    1. In the Object field, select **Service Appointment**.
    2. For Trigger the Flow When, select **A record is created**.
    3. From the Condition Requirements dropdown, select **All Conditions Are Met (AND)**.
    4. Add this condition:
        
        - **AppointmentType** or, if you use engagement channels, **EngagementChannelType** in Field
        - **Equals** in Operator
        - **Video** in Value
    5. Select **Actions and Related Records**.
    6. Select **Include a Run Asynchronously path to access an external system after the original transaction for the triggering record is successfully committed**, and then click **Done**.
5. Click **Auto-Layout**, and then select **Free-Form**.
6. Click **Save**.
7. Enter a label and an API name for the flow, and then save your changes.

Add a Get Records element to retrieve the recipient's email address.