---
schema_version: "1"
id: 7ef7bb2ee15a4b667c87fe77982227652172dab711f619c1173a257a1034709a
title: Connect Your Salesforce Calendar with External Calendars
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/platform/264-0-0/ls_connect_calendars.md
canonical_url: https://help.salesforce.com/s/articleView?id=platform.ls_connect_calendars.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 74129455a8f64a62c7d2a8d8241fbff40f83053d2d3180346a554f89d8705791
description: Use Einstein Activity Capture app to connect Salesforce calendar with an external calendar, such as Microsoft® Outlook® or Google Calendar™. If you use Einstein Activity Capture, tell your users which calendar to use to edit events based on the sync direction you set.
products:
  - Scheduler
  - Salesforce Platform
release: "264"
---
# Connect Your Salesforce Calendar with External Calendars

Use Einstein Activity Capture app to connect Salesforce calendar with an external calendar, such as Microsoft® Outlook® or Google Calendar™. If you use Einstein Activity Capture, tell your users which calendar to use to edit events based on the sync direction you set.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience.</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong> and <strong>Unlimited</strong> Editions</td></tr></tbody></table>

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-platform-scheduler-264-0-0-production-enus/0530be2f-891f-4263-a0d7-96ddca56a717/images/icon_note.png)

Note

- Appointments created in Salesforce Scheduler are view-only on Salesforce calendar. Modify or cancel those appointments in Salesforce Scheduler.
- When you set the sync direction to bidirectional or Salesforce to external calendar, appointments created in Salesforce Scheduler appear as events on your external calendar. Modify or cancel those appointments in Salesforce Scheduler. Don’t modify or cancel those events directly on the external calendar. Doing so can cause events to be out of sync with Salesforce calendar.
- Service Resources of type asset can’t be synced with external calendars.

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
        <colgroup>
          <col style="width:36.507936507936506%">
          <col style="width:31.746031746031743%">
          <col style="width:31.746031746031743%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d40663e86">Sync Direction</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d40663e89">Expected Behavior</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d40663e92">Where to Edit Events?</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="Sync Direction" class="slds-cell-wrap" style="vertical-align:top;" headers="d40663e86 ">Salesforce to external calendar</td>

            <td data-label="Expected Behavior" class="slds-cell-wrap" style="vertical-align:top;" headers="d40663e89 ">
              <ul>
                <li>Events created or edited in Salesforce Scheduler appear on Salesforce calendar and sync
                  to external calendars.</li>

                <li>Events created or edited on external calendars don’t appear on or sync to Salesforce
                  calendar, and they aren’t considered when determining the availability of service
                  resources in Salesforce Scheduler.</li>

              </ul>
            </td>

            <td data-label="Where to Edit Events?" class="slds-cell-wrap" style="vertical-align:top;" headers="d40663e92 ">Salesforce Scheduler</td>

          </tr>
          <tr class="">
            <td data-label="Sync Direction" class="slds-cell-wrap" style="vertical-align:top;" headers="d40663e86 ">External calendar to Salesforce</td>

            <td data-label="Expected Behavior" class="slds-cell-wrap" style="vertical-align:top;" headers="d40663e89 ">
              <ul>
                <li>Events created or edited on an external calendar appear on and sync to Salesforce
                  calendar, and they’re considered when determining the availability of service resources in
                  Salesforce Scheduler.</li>

                <li>Events created or edited in Salesforce Scheduler don’t sync to external calendars.</li>

              </ul>
            </td>

            <td data-label="Where to Edit Events?" class="slds-cell-wrap" style="vertical-align:top;" headers="d40663e92 ">External calendar</td>

          </tr>
          <tr class="">
            <td data-label="Sync Direction" class="slds-cell-wrap" style="vertical-align:top;" headers="d40663e86 ">Bidirectional</td>

            <td data-label="Expected Behavior" class="slds-cell-wrap" style="vertical-align:top;" headers="d40663e89 ">
              <ul>
                <li>Events created in Salesforce Scheduler appear on Salesforce calendar and sync to
                  external calendars. </li>

                <li>Events created or edited on an external calendar appear on and sync to Salesforce
                  calendar, and they’re considered when determining the availability of service resources in
                  Salesforce Scheduler.</li>

              </ul>
            </td>

            <td data-label="Where to Edit Events?" class="slds-cell-wrap" style="vertical-align:top;" headers="d40663e92 ">Salesforce Scheduler</td>

          </tr>
        </tbody>
      </table>

#### See Also

- [_Sales Productivity_: Einstein Activity Capture](https://help.salesforce.com/articleView?id=einstein_sales_aac.htm&language=en_US)