---
schema_version: "1"
id: 10708f89802c35da3cab3ec978502fac285659d0ac540f45c37625c9d8c10833
title: Configure the Outbound New Appointment Flow for Group Appointments
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/platform/264-0-0/ls_configure_outbound_new_appointment_flow.md
canonical_url: https://help.salesforce.com/s/articleView?id=platform.ls_configure_outbound_new_appointment_flow.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 919da4c2fc957806e700e059031be88c502e256c702816746afe0dbdbd155177
description: Service resources can create group appointments and send email notifications to your customers, partners, and prospects after you configure the Outbound New Appointment flow. Configure the Outbound New Appointment flow to generate enrollment URLs for two experience sites, an enrollment URL for guests, and an unenrollment URL.
products:
  - Scheduler
  - Salesforce Platform
release: "264"
---
# Configure the Outbound New Appointment Flow for Group Appointments

Service resources can create group appointments and send email notifications to your customers, partners, and prospects after you configure the Outbound New Appointment flow. Configure the Outbound New Appointment flow to generate enrollment URLs for two experience sites, an enrollment URL for guests, and an unenrollment URL.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience.</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong> and <strong>Unlimited</strong> Editions</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
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            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d15261e66">User Permissions Needed</th>
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            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d15261e66 ">To open, edit, or create a flow in Flow Builder:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d15261e66 ">Manage Flow</td>

          </tr>
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            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d15261e66 ">To run a flow:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d15261e66 ">Run Flows</td>

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1. From Setup, in the Quick Find box, enter Flows, and then select **Flows**.
2. To edit the Outbound New Appointment flow, click the name of the flow.
    
    ![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-platform-scheduler-264-0-0-production-enus/0530be2f-891f-4263-a0d7-96ddca56a717/images/icon_note.png)
    
    Note Before you edit a flow, you must deactivate it.
    
    The flow opens in the flow builder and you can edit it.
3. In the Flow Builder, under Toolbar, click **Manager**.
4. Under Variables, set these variables.
    1. Set the emailTemplate variable to SalesforceSchedulerGroupApptEmailTemplate.
    2. Set the InvitationURLPrefixGuest variable to the URL prefix of the experience site where the Enroll and Unenroll Service Appointment Attendees flow is configured for guest users.
    3. Set the InvitationURLPrefixSite1 variable to the URL prefix of the one of the experience sites where the Enroll and Unenroll Service Appointment Attendees flow is configured for authenticated external users.
    4. Set the InvitationURLPrefixSite2 variable to the URL prefix of the other experience site where the Enroll and Unenroll Service Appointment Attendees flow is configured for authenticated external users.
    5. Set the unenrollUrlPrefix variable to the group appointment unenrollment URL prefix.
5. On the header of the flow builder, click **Save As**.
6. Enter a label and API name for the flow.
7. Save your changes, and then activate the flow.