---
schema_version: "1"
id: 48bd79088f033c750f2cb71ba4b2e7dae3258be9467b0ee0bf618a9aff714a6e
title: Configure the Inbound New Guest Appointment Flow
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/platform/264-0-0/ls_configure_inbound_new_guest_appointment_flow.md
canonical_url: https://help.salesforce.com/s/articleView?id=platform.ls_configure_inbound_new_guest_appointment_flow.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 79697645467e30f1906759b0e2d0e35b5c355d67aec4dd5efa67d4b356513e1c
description: Assign email notification templates that are sent to the guest users when they create an appointment. The email notification templates include a link that invokes the Modify Guest Service Appointment flow. To invoke the flow, set the URL for the experience site that has the Modify Guest Service Appointment flow added.
products:
  - Scheduler
  - Salesforce Platform
release: "264"
---
# Configure the Inbound New Guest Appointment Flow

Assign email notification templates that are sent to the guest users when they create an appointment. The email notification templates include a link that invokes the Modify Guest Service Appointment flow. To invoke the flow, set the URL for the experience site that has the Modify Guest Service Appointment flow added.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience.</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong> and <strong>Unlimited</strong> Editions</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
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        <thead class="slds-text-title_caps ">
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            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d38351e66">User Permissions Needed</th>
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            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d38351e66 ">To open, edit, or create a flow in Flow Builder:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d38351e66 ">Manage Flow</td>

          </tr>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d38351e66 ">To run a flow:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d38351e66 ">Run Flows</td>

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1. From Setup, in the Quick Find box, enter Flows, and then select **Flows**.
2. To edit the Inbound New Guest Appointment flow, click the name of the flow.
    
    ![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-platform-scheduler-264-0-0-production-enus/0530be2f-891f-4263-a0d7-96ddca56a717/images/icon_note.png)
    
    Note Before you edit a flow, you must deactivate it.
    
    The flow opens in the flow builder and you can edit it.
3. In the Flow Builder, under Toolbar, click **Manager**.
4. Under Variables, set these variables.
    1. Set the createAppointmentEmailTemplate variable to SalesforceSchedulerCreateApptEmailTemplate.
    2. Set the modifyAppointmentFlowUrl variable to the URL configured in the experience site for modifying guest appointments.
5. Under Actions, click **Save Appointment**.
6. In the Set Input Values for the Selected Action section, set up these fields.
    1. Include the Create Appointment Email Template field and set the createAppointmentEmailTemplate variable as its value.
    2. Include the Modify Appointment Flow URL field and set the modifyAppointmentFlowUrl variable as its value.
7. On the header of the flow builder, click **Save As**.
8. Enter a label and API name for the flow.
9. Save your changes, and then activate the flow.