---
schema_version: "1"
id: 0765ec57d3b2766cf19b9596a4e2091a42fb535f8f95bc9e6a98197e693ce57d
title: Available Limits for Capacity-Based Scheduling
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/platform/264-0-0/ls_available_limits_for_capacity_based_scheduling.md
canonical_url: https://help.salesforce.com/s/articleView?id=platform.ls_available_limits_for_capacity_based_scheduling.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 97f0b2d05bf2112582ac36e19579a2100b9f7c0445308bba338edede40de81ec
description: Capacity-based scheduling provides two types of limits that can be set for a service territory to validate capacity.
products:
  - Scheduler
  - Salesforce Platform
release: "264"
---
# Available Limits for Capacity-Based Scheduling

Capacity-based scheduling provides two types of limits that can be set for a service territory to validate capacity.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience.</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong> and <strong>Unlimited</strong> Editions</td></tr></tbody></table>

- Maximum Limit - The maximum limit validates the set capacity considering only one shift work topic at a time. When adding capacity to a shift work topic, this limit uses only the shift duration and work type duration to validate the capacity. To maximize appointments for a specific shift work topic in the shift, select Maximum Limit.
- Achievable Limit - The achievable limit validates the set capacity based on all configured shift work topics. This limit uses the shift duration, work type duration, and all other shift work topics for the same shift to validate capacity. To spread the support of appointments across multiple supported shift work topics, use Achievable Limit.

The maximum service appointment limit for each type of limit must be less than or equal to:

- Maximum limit:
    
    ![Formula for maximum limit for capacity](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-platform-scheduler-264-0-0-production-enus/0530be2f-891f-4263-a0d7-96ddca56a717/scheduler/images/ls_maximum_limit.png)
- Achievable limit: For all Shift Work Topic entries in the Shift, including the new ShiftWorkTopic being added, calculate it using this formula.
    
    ![Formula to calculate achievable limit](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-platform-scheduler-264-0-0-production-enus/0530be2f-891f-4263-a0d7-96ddca56a717/scheduler/images/ls_achievable_limit.png)
    
    The calculated value must be less than or equal to the shift duration in minutes.