---
schema_version: "1"
id: a3e538c75ec98f12bfc2e174cf1982922f7d8b2677bc205bc8b4328fd7161294
title: Add the Video Call Utility Item to the Utility Bar
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/platform/264-0-0/ls_add_video_call_utility_item.md
canonical_url: https://help.salesforce.com/s/articleView?id=platform.ls_add_video_call_utility_item.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 13d474d3ab9d07a918fb2b95291ca22f673c4943f6737ab1ea86cf85fa567f01
description: Make joining a video call easy for service resources and your users by adding the video call component to the Salesforce utility bar. The Video Call utility item isn’t supported on mobile web browsers.
products:
  - Scheduler
  - Salesforce Platform
release: "264"
---
# Add the Video Call Utility Item to the Utility Bar

Make joining a video call easy for service resources and your users by adding the video call component to the Salesforce utility bar. The Video Call utility item isn’t supported on mobile web browsers.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience.</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong> and <strong>Unlimited</strong> Editions</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d33423e66">User Permissions
              Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d33423e66 ">To access Video Call utility item:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d33423e66 ">Video Call Users permission on Salesforce Scheduler PSL license.</td>

          </tr>
        </tbody>
      </table>

1. From Setup, in the Quick Find box, enter App Manager, and then select **App Manager**.
2. For Salesforce Scheduler Setup, click Show Actions ![Show Actions](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-platform-scheduler-264-0-0-production-enus/0530be2f-891f-4263-a0d7-96ddca56a717/scheduler/images/ls_flow_edit_access_dropdown.png), and then select **Edit**.
3. Click **Utility Items (Desktop Only)**, and then **Add Utility Item**.
4. In the search field, enter Video, and then select **Video Call**.
5. Save your changes.

The Video Call utility item is now available on the utility bar.

#### See Also

- [Add a Utility Bar to Lightning Apps](https://help.salesforce.com/s/articleView?id=platform.apps_lightning_utilities.htm&type=5&language=en_US)