---
schema_version: "1"
id: 408e47fc4a3e0afc9ce991446d30f73d3c2fed40a3ce54785c2df15adb432503
title: Customize Default Appointment Types in Salesforce Scheduler
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/platform/264-0-0/ls_add_picklist_wt.md
canonical_url: https://help.salesforce.com/s/articleView?id=platform.ls_add_picklist_wt.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 9584349aab9f062ec2cd00944d02c414a25fd70b9709b2db207bf4257235904e
description: Customize the default appointment types that are available when users create appointments in Salesforce Scheduler.
products:
  - Scheduler
  - Salesforce Platform
release: "264"
---
# Customize Default Appointment Types in Salesforce Scheduler

Customize the default appointment types that are available when users create appointments in Salesforce Scheduler.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience.</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong> and <strong>Unlimited</strong> Editions</td></tr></tbody></table>

Salesforce Scheduler uses the values in the Default Appointment Type picklist—of the Work Type object—to show appointment types.

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-platform-scheduler-264-0-0-production-enus/0530be2f-891f-4263-a0d7-96ddca56a717/images/icon_note.png)

Note Lightning Design System provides utility icons that you can use on lightning pages. Salesforce Scheduler uses utility icons to show icons for appointment types.

To add picklist values to the Default Appointment Type picklist:

1. From Setup, click **Object Manager**.
2. Select **Work Type**.
3. Select **Fields & Relationships**, and then select **Default Appointment Type**.
4. In the Default Appointment Type Picklist Values section, click **New**.
5. Enter the values, such as phone, at a branch, or video. Each value goes on its own line.
    
    For value in each line, a picklist value is created. By default, the API name of a picklist value is the same as the picklist value. Salesforce Scheduler verifies whether the API name of a picklist value matches the name of a utility icon that Lightning Design System provides. If the names match, Salesforce Scheduler uses the icon with the same name. If the names don't match, Salesforce Scheduler uses the default lightning icon.
6. To edit the icons for appointment types, edit the API names and then enter the names of utility icons that you want to use.
7. Save your changes.

#### See Also

- [_Lightning Design System_: Utility Icons](https://www.lightningdesignsystem.com/icons/#utility)