--- schema_version: "1" id: b26fb0232340e0dd520b111bf0d7237619350138082a5054bf8bba9874e1a09b title: Create Credit Memo Action collection: admin version: current locale: en-us portal_url: https://docs.salesforce.com/admin/current/en-us/platform/264-0-0/flow_ref_elements_om_actions_create_credit_memo.md canonical_url: https://help.salesforce.com/s/articleView?id=platform.flow_ref_elements_om_actions_create_credit_memo.htm&release=264.0.0&type=5 source_site: help.salesforce.com content_type: documentation content_hash: 2eda92520ac1cdab6ffdc14217550d691e279cb09a36c55cf1eebda93112c30c description: In Salesforce Order Management, create a credit memo to represent the refund for one or more change orders associated with an order summary. products: - Flow Builder - Salesforce Platform release: "264" --- # Create Credit Memo Action In Salesforce Order Management, create a credit memo to represent the refund for one or more change orders associated with an order summary. ### Required Editions
Available in: Lightning Experience
View supported editions.
This feature requires the Salesforce Order Management add-on. To purchase, contact your Salesforce account executive.
In Flow Builder, add an Action element to your flow. Select the **Order Management** category, and search for **Create Credit Memo**. ## Set Input Values Use values from earlier in the flow to set the inputs.
Input Parameter Description
Credit Memo Input

This input is an Apex-defined variable of class ConnectApi.CreateCreditMemoInputRepresentation.

The variable has one field, changeOrderIds, which is a list of IDs of the change orders to create a credit memo for.
Order Summary Id Reference to the order summary associated with the change orders.
## Store Output Values
Output Parameter Description
Credit Memo Output

This value is an Apex-defined variable of class ConnectApi.CreateCreditMemoOutputRepresentation.

The creditMemoId field contains the ID of the created credit memo.

## Usage To set up the Credit Memo Input, first use Assignment elements to add the change order IDs to a list of strings variable. Then use that variable in the action input. #### See Also - [Ensure Refunds Async Action](https://help.salesforce.com/s/articleView?id=platform.flow_ref_elements_om_actions_ensure_refunds_async.htm&release=264.0.0&type=5 "In Salesforce Order Management, ensure refunds for a credit memo or excess funds by sending a request to a payment provider. This action inserts a background operation into an asynchronous job queue and returns the ID of that operation so you can track its status. Payment gateway responses appear in the payment gateway log and don’t affect the background operation status.") - [Add and Edit Elements](https://help.salesforce.com/s/articleView?id=platform.flow_build_elements.htm&release=264.0.0&type=5 "Use elements to define actions that the flow can run. When they’re on the canvas, connect them to create the order in which they run.")