---
schema_version: "1"
id: 0356f42d21c8f6516462518798328ca4bfe5de8daa2744213e68faefe6853cb9
title: Send Mobile In-App Message Marketing Flow Element
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/platform/264-0-0/flow_ref_elements_mktg_send_in_app_message.md
canonical_url: https://help.salesforce.com/s/articleView?id=platform.flow_ref_elements_mktg_send_in_app_message.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 113fe333108bc96ed10aa12e691984d16733a71e1027468dfd347ca07b999b28
description: The Send Mobile In-App Message action element sends an in-app message from Salesforce CMS to users of your mobile app.
products:
  - Flow Builder
  - Salesforce Platform
release: "264"
---
# Send Mobile In-App Message Marketing Flow Element

The Send Mobile In-App Message action element sends an in-app message from Salesforce CMS to users of your mobile app.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong> and <strong>Unlimited</strong> Editions with Marketing Cloud <strong>Growth</strong> or <strong>Advanced</strong> Edition</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: All editions supported by Data 360. See <a href="https://help.salesforce.com/s/articleView?id=data.c360_a_dc_editions.htm&amp;language=en_US" target="_blank">Data 360 edition availability</a></td></tr></tbody></table>

## Set Input Values

Select the segment from the flow’s Start element. You can customize the content of the in-app message in your Marketing content workspace.

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
        <colgroup>
          <col style="width:24.509803921568626%">
          <col style="width:75.49019607843137%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d118630e93">Input Parameter</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d118630e96">Description</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="Input Parameter" class="slds-cell-wrap" style="vertical-align:top;" headers="d118630e93 "><strong class="uicontrol">In-App Message</strong></td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d118630e96 ">
              <p>The in-app messaging content to send.</p>
              <p style="margin-bottom:0;">Create and manage in-app messaging content in your Marketing content workspace.</p>
            </td>

          </tr>
          <tr class="">
            <td data-label="Input Parameter" class="slds-cell-wrap" style="vertical-align:top;" headers="d118630e93 "><strong class="uicontrol">Select Sender App</strong></td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d118630e96 ">
              <p>The mobile app to send the in-app message from.</p>
              <p style="margin-bottom:0;">Configure your mobile apps in the Unified Messaging section of Setup.</p>
            </td>

          </tr>
          <tr class="">
            <td data-label="Input Parameter" class="slds-cell-wrap" style="vertical-align:top;" headers="d118630e93 "><strong class="uicontrol">Set Message Expiration</strong></td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d118630e96 ">The message expiry timeframe.</td>

          </tr>
          <tr class="">
            <td data-label="Input Parameter" class="slds-cell-wrap" style="vertical-align:top;" headers="d118630e93 "><strong class="uicontrol">Set Message Display Trigger</strong></td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d118630e96 ">The event that triggers the message to appear.</td>

          </tr>
          <tr class="">
            <td data-label="Input Parameter" class="slds-cell-wrap" style="vertical-align:top;" headers="d118630e93 "><strong class="uicontrol">Set Display Options</strong></td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d118630e96 ">The message priority, display delay time, and display devices.</td>

          </tr>
        </tbody>
      </table>

## Set Message Expiration

Configure the expiration timeframe for the in-app message.

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
        <colgroup>
          <col style="width:29.49852507374631%">
          <col style="width:70.50147492625369%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d118630e185">FIELD</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d118630e188">Description</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="FIELD" class="slds-cell-wrap" style="vertical-align:top;" headers="d118630e185 "><strong class="uicontrol">Default</strong></td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d118630e188 ">The message expires 180 days after you activate the flow. </td>

          </tr>
          <tr class="">
            <td data-label="FIELD" class="slds-cell-wrap" style="vertical-align:top;" headers="d118630e185 "><strong class="uicontrol">Custom</strong></td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d118630e188 ">
              <p>The message expires in a custom timeframe.</p>
              <p style="margin-bottom:0;">Set the display start date and time, end
                date and time, and time zone.</p>
            </td>

          </tr>
          <tr class="">
            <td data-label="FIELD" class="slds-cell-wrap" style="vertical-align:top;" headers="d118630e185 "><strong class="uicontrol">Dynamic</strong></td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d118630e188 ">
              <p>The message expires after a specific time.</p>
              <p style="margin-bottom:0;">Enter the duration for which the message
                appears after the flow is activated.</p>
            </td>

          </tr>
        </tbody>
      </table>

## Set Message Display Trigger

Select the event that triggers the in-app message to appear.

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
        <colgroup>
          <col style="width:29.49852507374631%">
          <col style="width:70.50147492625369%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d118630e248">FIELD</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d118630e251">Description</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="FIELD" class="slds-cell-wrap" style="vertical-align:top;" headers="d118630e248 "><strong class="uicontrol">System Event</strong></td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d118630e251 ">
              <p>A system event triggers the message display.</p>
              <p style="margin-bottom:0;">Select the system event that causes the
                message to appear.</p>
            </td>

          </tr>
          <tr class="">
            <td data-label="FIELD" class="slds-cell-wrap" style="vertical-align:top;" headers="d118630e248 "><strong class="uicontrol">Custom Event</strong></td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d118630e251 ">
              <p>A custom event triggers the message display. </p>
              <p>For Display Message When, select
                <strong class="uicontrol">This Event Occurs</strong>, <strong class="uicontrol">Any of the Criteria
                  Occurs</strong>, or <strong class="uicontrol">All of the Criteria Occur</strong>. If you select
                <strong class="uicontrol">Any of the Criteria Occurs</strong> or <strong class="uicontrol">All of the Criteria
                  Occur</strong>, add attributes, operators, and values to define the message display
                criteria.
              </p>
              <div>
                <div class="slds-box slds-box_x-small slds-theme_shade slds-m-top_medium slds-m-bottom_medium">
                  <div class="slds-media slds-media_responsive">
                    <div class="slds-media__figure"><span class="slds-icon_container slds-icon_container_circle slds-icon-note-note"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-platform-platform_automation-264-0-0-production-enus/60568438-ec7e-4665-acd1-7c80dcbe60d5/images/icon_note.png" alt="Note"></span></div>
                    <div class="slds-media__body" style="padding-top:.5rem;padding-bottom:.5rem;"><span class="slds-text-title_caps">Note</span> This option appears only if your sender app has active custom mobile app events. See
                      <a href="https://help.salesforce.com/s/articleView?id=mktg.mktg_admin_setup_custom_mobile_app_events.htm&amp;type=5&amp;language=en_US" target="_blank">Set Up Custom Mobile App Events in Marketing Cloud
                        Next</a>.
                    </div>
                  </div>
                </div>
              </div>
            </td>

          </tr>
        </tbody>
      </table>

## Set Display Options

Set the priority for the in-app message and delay its display.

 
| FIELD | Description |
| --- | --- |
| **Set the message priority** | The message appears according to the priority that you set. |
| **Delay the message display** | The message appears after the delay time that you enter. |
| **Display Frequency** | Select **Once**, **Every Time the Display Trigger Activates**, or **Fixed Display Limit**. If you select **Every Time the Display Trigger Activates**, choose the user actions that stop showing the message. If you select **Fixed Display Limit**, enter the number of times you want to show the message on a device and the user actions that stop showing the message. |