--- schema_version: "1" id: 4b919cebd636fcaf086409ae135261d8a6561eb9a184b4eee5f48a92d8cfe058 title: Send Notification Action collection: admin version: current locale: en-us portal_url: https://docs.salesforce.com/admin/current/en-us/platform/264-0-0/flow_ref_elements_actions_sendnotification.md canonical_url: https://help.salesforce.com/s/articleView?id=platform.flow_ref_elements_actions_sendnotification.htm&release=264.0.0&type=5 source_site: help.salesforce.com content_type: documentation content_hash: 07c5722a9cbff2b9b733d722fd9a7cf9d70fe64139496f0a533ef913016401bb description: Call a notification type to send. Each Send Notification action corresponds to a supported notification type. Send Notification actions are available only for Slack-enabled custom notification types and certain Slack-enabled standard notification types. products: - Flow Builder - Salesforce Platform release: "264" --- # Send Notification Action Call a notification type to send. Each Send Notification action corresponds to a supported notification type. Send Notification actions are available only for Slack-enabled custom notification types and certain Slack-enabled standard notification types. ### Required Editions ![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-platform-platform_automation-264-0-0-production-enus/60568438-ec7e-4665-acd1-7c80dcbe60d5/images/icon_note.png) Note To send notifications for Slack, enable [Salesforce for Slack Integrations](https://help.salesforce.com/s/articleView?id=slack.slack_apps_enable.htm&language=en_US). To create a custom Slack notification type supported by a Send Notification action, see [Create and Send Custom Slack Notifications](https://help.salesforce.com/s/articleView?id=platform.notif_builder_create_send_slack.htm&language=en_US).

User Permissions Needed
To trigger a Send Notification action in flows that run in user context and REST API calls:	Send Custom Notifications

Add an Action element to the flow. In the Action field, select the Send Notification-supported notification type that you want to configure. Each Send Notification action corresponds to a supported notification type. For example, if you created a custom notification type named My Opportunity Notification, look for the My Opportunity Notification action in the Notifications category. ## Set Input Values Use values from earlier in the flow to set the inputs for the notification type.

Field	Description
Recipient IDs	Required. The IDs of the notification recipients or recipient types. The value must be a collection variable that represents one or more Salesforce User IDs or Collaboration Room IDs. Some Salesforce features link standard objects to Collaboration Room through the Swarm object. For these features, you can find an existing Collaboration Room ID from the Swarm object. The collection variable’s Data Type must be Text. The collection can have up to 500 values.
Record ID	Required. The ID of the record that the notifications are about. The record ID must be an ID from the Salesforce object related to the notification type. For example, enter the record ID for an opportunity when configuring a notification type associated with the Opportunity object. For custom notification types, you can find the related object by viewing the notification type's settings from Custom Notifications in Setup. For supported standard notification types, refer to the Standard Notification Types and Related Objects table. Enter a record ID or select a variable that identifies the record. This parameter accepts single-value resources of any type. That value is treated as text.

Field

Description

Recipient IDs

Required. The IDs of the notification recipients or recipient types.

The value must be a collection variable that represents one or more Salesforce User IDs or Collaboration Room IDs.

Some Salesforce features link standard objects to Collaboration Room through the Swarm object. For these features, you can find an existing Collaboration Room ID from the Swarm object.

The collection variable’s Data Type must be Text. The collection can have up to 500 values.

Record ID

Required. The ID of the record that the notifications are about. The record ID must be an ID from the Salesforce object related to the notification type. For example, enter the record ID for an opportunity when configuring a notification type associated with the Opportunity object.

For custom notification types, you can find the related object by viewing the notification type's settings from Custom Notifications in Setup. For supported standard notification types, refer to the Standard Notification Types and Related Objects table.

Enter a record ID or select a variable that identifies the record.

This parameter accepts single-value resources of any type. That value is treated as text.

## Standard Notification Types and Related Objects Use this table to identify which object applies to each standard notification type that’s supported by a Send Notification action. The object determines the value that you enter for **Record Id**.

Standard Notification Type	Related Salesforce Object
Amount Updated	Opportunity
Close Date Reminder	Opportunity
Close Date Updated	Opportunity
Deal Won	Opportunity
Deals to Watch	Opportunity
High Priority Case	Case
New Allergy Intolerance	Allergy Intolerance
New Child Opportunity	Opportunity
New Care Determinant	Care Determinant
New Health Condition	Health Condition
New or Updated Care Plan Task	Task
Next Step Reminder	Opportunity
Stage Reminder	Opportunity
Stage Updated	Opportunity
Updated Care Plan	Case

## Usage - Each notification can have up to 10,000 users as recipients. However, you can add another action to the same flow in Flow Builder to have more recipients. - You can save up to 1.2 million custom notifications, but notification trays show only your most recent 1 million custom notifications. - You can run up to 10,000 notification actions per hour. When you exceed this limit, no more notifications are sent in that hour, and all unsent notifications are lost. Notification actions resume in the next hour. - The sending rates of Slack notifications are also subject to the limits of the Slack service. #### See Also - [_Object Reference for the Salesforce Platform_: CollaborationRoom](https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_objects_collaborationroom.htm) - [_Object Reference for the Salesforce Platform_: Swarm](https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_objects_swarm.htm)