---
schema_version: "1"
id: 86f83871d3395e271e5f00fee2bc2a626bc6fd002bff416993b7af26fe3147c6
title: Generated Content Quality and Feedback Action
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/platform/264-0-0/flow_ref_elements_actions_content_quality_feedback.md
canonical_url: https://help.salesforce.com/s/articleView?id=platform.flow_ref_elements_actions_content_quality_feedback.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 57cff75a0d954aecb3ab2180c22472a87a340d1fcb8ae03f39942a451925b943
description: This action tracks generated content quality and feedback in Flow Builder.
products:
  - Flow Builder
  - Salesforce Platform
release: "264"
---
# Generated Content Quality and Feedback Action

This action tracks generated content quality and feedback in Flow Builder.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=platform.flow_ref_supported_editions.htm&amp;release=264.0.0&amp;type=5" title="Learn about the editions and user interfaces that support Flow Builder. Some Flow Builder features integrate with other Salesforce products that require additional licenses.">View supported editions.</a></td></tr></tbody></table>

To run the listed flows, have Einstein generative AI enabled.

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-platform-platform_automation-264-0-0-production-enus/60568438-ec7e-4665-acd1-7c80dcbe60d5/images/icon_note.png)

Note To run the Send Faithfulness Score Email flow, enable Einstein Monitoring and Observability.

 
| Flow | Purpose |
| --- | --- |
| Send Content Quality Email | Sends an email to the running user if the percentage of toxicity is over the specified threshold. |
| Send Toxic Content Category Email | Sends an email to the running user if the percentage of toxic content category records is over the specified threshold. |
| Send Negative Feedback Email | Sends an email to the running user if the percentage of negative feedback is over the specified threshold. |
| Send Negative Feedback Email for Feature | Sends an email to the running user if the percentage of negative feedback is over the specified threshold for the specified feature. |
| Send Faithfulness Score Email | Sends an email to the running user if the faithfulness score is under the specified threshold. |