---
schema_version: "1"
id: 8bdf317bfe86b6f1f858212482f13031fc0f6c9fd65f3b739e2f714e20996647
title: Prepare Your Org for Paused Flow Interviews
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/platform/264-0-0/flow_pause_prep.md
canonical_url: https://help.salesforce.com/s/articleView?id=platform.flow_pause_prep.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: d54065b47accafb7d614bf1ee4a1fac5185a2de66560c6a07f03c1e95b03a9cc
description: A flow interview is a running instance of a flow. Not every flow interview can be completed in one go. Add the Pause button to your flows, so that users can pause flow interviews for later. Update the sharing model for flow interviews, so that other users can resume a paused interviews. And make it easy for users to resume interviews by adding a component to their Home page.
products:
  - Flow Builder
  - Salesforce Platform
release: "264"
---
# Prepare Your Org for Paused Flow Interviews

A flow interview is a running instance of a flow. Not every flow interview can be completed in one go. Add the Pause button to your flows, so that users can pause flow interviews for later. Update the sharing model for flow interviews, so that other users can resume a paused interviews. And make it easy for users to resume interviews by adding a component to their Home page.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=platform.flow_ref_supported_editions.htm&amp;release=264.0.0&amp;type=5" title="Learn about the editions and user interfaces that support Flow Builder. Some Flow Builder features integrate with other Salesforce products that require additional licenses.">View supported editions.</a></td></tr></tbody></table>

- **[Let Users Pause Flow Interviews](https://help.salesforce.com/s/articleView?id=platform.flow_pause.htm&release=264.0.0&type=5)**  
    When users can’t finish a flow interview, give them the option to pause it for later by customizing your org’s process automation settings. For example, a customer service representative can pause an interview when the customer doesn’t have all the necessary information.
- **[Viewing Paused Flow Interviews](https://help.salesforce.com/s/articleView?id=platform.flow_pause_cmp.htm&release=264.0.0&type=5)**  
    You can view paused flow interviews on the Home page, the navigation menu in the Salesforce mobile app, or in the Automation app. You can resume paused flow interviews with a single click.
- **[Make It Easy for Users to Find Paused Flow Interviews for a Record](https://help.salesforce.com/s/articleView?id=platform.flow_pause_cmp_record.htm&release=264.0.0&type=5)**  
    From a record page, display a list of all paused flow interviews that are associated with that record with this custom Aura component.