---
schema_version: "1"
id: d5cd0730eabaad096c8c19e7c9c3a04d2462b5a39c372a4604c034e036d4978e
title: Flow Usage-Based Entitlements
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/platform/264-0-0/flow_considerations_usage_entitlements.md
canonical_url: https://help.salesforce.com/s/articleView?id=platform.flow_considerations_usage_entitlements.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: fed5c257389a3741452d9fa1288840d555127f09fc40ea6976649225fbd5674a
description: Like feature licenses, usage-based entitlements don’t limit what you can do in Salesforce; they add to your functionality. If your usage exceeds the allowance, Salesforce contacts you to discuss additions to your contract. In the meantime, your flow interviews run as usual.
products:
  - Flow Builder
  - Salesforce Platform
release: "264"
---
# Flow Usage-Based Entitlements

Like feature licenses, usage-based entitlements don’t limit what you can do in Salesforce; they add to your functionality. If your usage exceeds the allowance, Salesforce contacts you to discuss additions to your contract. In the meantime, your flow interviews run as usual.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=platform.flow_ref_supported_editions.htm&amp;release=264.0.0&amp;type=5" title="Learn about the editions and user interfaces that support Flow Builder. Some Flow Builder features integrate with other Salesforce products that require additional licenses.">View supported editions.</a></td></tr></tbody></table>

For per-month entitlements, your contract determines the start and end of the month. You can view the start and end dates for your org’s usage-based entitlements on the Company Information page in Setup.

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-platform-platform_automation-264-0-0-production-enus/60568438-ec7e-4665-acd1-7c80dcbe60d5/images/icon_note.png)

Note

- Flows that are launched by another flow via a Subflow element don’t count toward your allocation of flow interviews.
- When a process built in Process Builder launches a flow, both the process and the flow count toward your allocation of flow interviews.
- If you enable recursion for a process built in Process Builder, a separate flow interview starts each time the process evaluates a record. Each flow interview counts toward your allocation of flow interviews.

This table describes the free allocations that are granted based on your org’s edition.

    
| Per-Org Usage-Based Entitlement | What’s Counted | Essentials and Professional Editions | Performance and Developer Editions | Enterprise and Unlimited Editions |
| --- | --- | --- | --- | --- |
| Maximum flow interviews with UI per month | Interviews of flow types that can have screen elements, such as screen flows, user provisioning flows, Field Service flows, contact request flows, and surveys built in Survey Builder | 2,000 | 20,000,000 | 20,000,000 |
| Maximum flow interviews without UI per month | Interviews of flow types that can’t have screen elements, such as autolaunched flows, transaction security flows, and processes built in Process Builder | 10,000,000 | 10,000,000,000 | 10,000,000,000 |

This table describes additional allocations that are granted based on purchased user licenses. These allocations apply to the org. It doesn’t matter which users run the flows.

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
        <colgroup>
          <col style="width:22.22222222222222%">
          <col style="width:33.33333333333333%">
          <col style="width:22.22222222222222%">
          <col style="width:22.22222222222222%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d103062e204">Per-Org Usage-Based Entitlement</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d103062e207">What’s Counted</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d103062e210">Enterprise Edition</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d103062e213">Unlimited Edition</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="Per-Org Usage-Based Entitlement" class="slds-cell-wrap" style="vertical-align:top;" headers="d103062e204 ">Additional flow interviews with UI per month</td>

            <td data-label="What’s Counted" class="slds-cell-wrap" style="vertical-align:top;" headers="d103062e207 ">
              <span>Interviews of flow types that can have screen
                elements, such as screen flows, user provisioning flows, Field Service flows,
                contact request flows, and surveys built in Survey Builder</span>
            </td>

            <td data-label="Enterprise Edition" class="slds-cell-wrap" style="vertical-align:top;" headers="d103062e210 ">
              <p>+ 50 for each Service User license</p>
              <p style="margin-bottom:0;">+ 50 for each Salesforce CRM Content User
                license</p>
            </td>

            <td data-label="Unlimited Edition" class="slds-cell-wrap" style="vertical-align:top;" headers="d103062e213 ">
              <p>+ 100 for each Service User license</p>
              <p style="margin-bottom:0;">+ 100 for each Salesforce CRM Content
                User license</p>
            </td>

          </tr>
        </tbody>
      </table>

If you have questions about increasing your allocation, contact your Salesforce account executive.

#### See Also

- [Usage-Based Entitlements](https://help.salesforce.com/s/articleView?id=platform.users_understanding_tenant_usage_entitlements.htm&language=en_US)
- [View Your Salesforce Org’s Usage-Based Entitlements](https://help.salesforce.com/s/articleView?id=platform.users_usagebased_entitlements_viewing.htm&language=en_US)
- [Flow Types](https://help.salesforce.com/s/articleView?id=platform.flow_concepts_type.htm&release=264.0.0&type=5 "A flow's type determines which elements and resources you can add and how you can distribute the flow. For example, you embed a screen flow on a page to gather information from visitors; or you distribute an autolaunched flow by using a custom button that users click to run the flow in the background. Similarly, you can add a Custom Error element only in a record-triggered flow, whereas you can add a Choice resource type only in a screen flow.")
- [Reevaluate Records in the Process Builder](https://help.salesforce.com/s/articleView?id=platform.process_advanced_reevaluate.htm&release=264.0.0&type=5 "When you add objects to your process, you can choose to evaluate a record multiple times in a single save operation.")
- [How Does Salesforce Process Scheduled Actions?](https://help.salesforce.com/s/articleView?id=platform.process_limits_scheduled_processing.htm&release=264.0.0&type=5 "Understand the expected behavior for processing scheduled actions based on which type of schedule they’re associated with, whether the field changed, and whether the process was deactivated.")