---
schema_version: "1"
id: 116dbeeb5b618c8d124b2d852ff68f3b3300519320b3d688ae262bf1820f6bb5
title: View Your Custom Domain Details
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/platform/264-0-0/domain_mgmt_view.md
canonical_url: https://help.salesforce.com/s/articleView?id=platform.domain_mgmt_view.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 0c66f1b91b8ecf3b6ebe4492b0ed2cac52b6790285a7ae749307a8104914f4e6
description: Get information about your custom domain. For example, scan the expiration dates for your HTTPS certificates that serve your domains. Or get the target host name for your domain that’s served by a third-party service or content delivery network (CDN). Also, you can view and manage the custom URLs associated with the domain, and view alerts about the domain’s DNS configuration.
products:
  - Salesforce Platform
  - Security
release: "264"
---
# View Your Custom Domain Details

Get information about your custom domain. For example, scan the expiration dates for your HTTPS certificates that serve your domains. Or get the target host name for your domain that’s served by a third-party service or content delivery network (CDN). Also, you can view and manage the custom URLs associated with the domain, and view alerts about the domain’s DNS configuration.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: both Salesforce Classic and Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, and <strong>Unlimited</strong> Editions.</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Applies to: Salesforce Sites and <a href="https://help.salesforce.com/s/articleView?id=experience.exp_cloud_basics_glossary.htm&amp;language=en_US" target="_blank">LWR, Aura, and Visualforce sites</a></td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d122880e78">User
              Permissions Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d122880e78 ">To view a domain:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d122880e78 ">View Setup and Configuration</td>

          </tr>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d122880e78 ">To edit or delete a domain:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d122880e78 ">Manage Custom Domains</td>

          </tr>
        </tbody>
      </table>

1. From Setup, in the Quick Find box, enter Domains, and then select **Domains**.
    
    The domains list includes your custom domains and the system-managed domains. System-managed domains are the domains that Salesforce serves for your org, including your Experience Cloud sites, Salesforce Sites, and My Domain.
    
    ![The Domains list in Setup.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-platform-extend_click-264-0-0-production-enus/5f7d9219-b7b1-4552-8891-f1aba9b289fc/extend_click/images/domains_list.png)
    
    In the domain list, you can see the status of your domain.
    
     
    | Status | What It Means |
    | --- | --- |
    | Awaiting Activation | The provisioning process is complete. To use the updated domain, click **Activate**. |
    | Awaiting Custom URL | The domain requires a custom URL to start provisioning. Applies to domains that use the Salesforce Cloud domain configuration option only. |
    | Completed | The domain is active and in use. |
    | Provisioning | Salesforce is provisioning the domain. In other words, Salesforce is getting the domain ready for activation. |
    
    You can also view the domain’s current configuration option. If you saved a change to your domain, the Pending Domain Configuration Option column lists the configuration option that takes effect when you activate the domain.
    
    <table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
            <colgroup>
              <col style="width:25%">
              <col style="width:75%">
            </colgroup>
            <thead class="slds-text-title_caps ">
              <tr class="">
                <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d122880e217">Domain Configuration Option</th>
                <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d122880e220">Definition</th>
              </tr>
            </thead>
            <tbody>
              <tr class="">
                <td data-label="Domain Configuration Option" class="slds-cell-wrap" style="vertical-align:top;" headers="d122880e217 ">Content Delivery Network (CDN) Partner of
                  Salesforce</td>

                <td data-label="Definition" class="slds-cell-wrap" style="vertical-align:top;" headers="d122880e220 ">A custom domain that uses the domain configuration
                  option, Serve the domain with the Salesforce Content
                  Delivery Network (CDN).</td>

              </tr>
              <tr class="">
                <td data-label="Domain Configuration Option" class="slds-cell-wrap" style="vertical-align:top;" headers="d122880e217 ">Experience Cloud Sites Domain</td>

                <td data-label="Definition" class="slds-cell-wrap" style="vertical-align:top;" headers="d122880e220 ">If enhanced domains are deployed, the system-managed domain for your
                  Experience Cloud sites that ends in <code>*.my.site.com</code>.</td>

              </tr>
              <tr class="">
                <td data-label="Domain Configuration Option" class="slds-cell-wrap" style="vertical-align:top;" headers="d122880e217 ">Experience Cloud Sites Force.com Domain</td>

                <td data-label="Definition" class="slds-cell-wrap" style="vertical-align:top;" headers="d122880e220 ">If enhanced domains aren’t deployed, the system-managed
                  domain for your Experience Cloud sites that ends in <code>*.force.com</code>.</td>

              </tr>
              <tr class="">
                <td data-label="Domain Configuration Option" class="slds-cell-wrap" style="vertical-align:top;" headers="d122880e217 ">Domain is served by an external host</td>

                <td data-label="Definition" class="slds-cell-wrap" style="vertical-align:top;" headers="d122880e220 ">A custom domain that uses the domain configuration
                  option, Use a third-party service or CDN to serve the
                  domain.</td>

              </tr>
              <tr class="">
                <td data-label="Domain Configuration Option" class="slds-cell-wrap" style="vertical-align:top;" headers="d122880e217 ">My Domain</td>

                <td data-label="Definition" class="slds-cell-wrap" style="vertical-align:top;" headers="d122880e220 ">Your org’s My Domain login URL.</td>

              </tr>
              <tr class="">
                <td data-label="Domain Configuration Option" class="slds-cell-wrap" style="vertical-align:top;" headers="d122880e217 ">No HTTPS (Temporary)</td>

                <td data-label="Definition" class="slds-cell-wrap" style="vertical-align:top;" headers="d122880e220 ">A custom domain that uses the domain configuration
                  option, Use a temporary non-HTTPS domain.</td>

              </tr>
              <tr class="">
                <td data-label="Domain Configuration Option" class="slds-cell-wrap" style="vertical-align:top;" headers="d122880e217 ">Salesforce Cloud</td>

                <td data-label="Definition" class="slds-cell-wrap" style="vertical-align:top;" headers="d122880e220 ">
                  <p>A custom domain that uses the domain configuration
                    option, Serve the domain with your HTTPS certificate on
                    Salesforce servers.</p>
                  <p style="margin-bottom:0;">For domains with this option in the
                    Current Domain Configuration Option column, the
                    Certificate and Key column includes a hyperlink to the
                    certificate that serves the domain. Also, in the
                    Certificate Expiration Date column, you can see when
                    that certificate expires.</p>
                </td>

              </tr>
              <tr class="">
                <td data-label="Domain Configuration Option" class="slds-cell-wrap" style="vertical-align:top;" headers="d122880e217 ">Salesforce Sites Domain</td>

                <td data-label="Definition" class="slds-cell-wrap" style="vertical-align:top;" headers="d122880e220 ">If enhanced domains are deployed, the system-managed
                  domain for your Salesforce Sites that ends in <code>*.my.salesforce-sites.com</code>.</td>

              </tr>
              <tr class="">
                <td data-label="Domain Configuration Option" class="slds-cell-wrap" style="vertical-align:top;" headers="d122880e217 ">Salesforce Sites Force.com Domain</td>

                <td data-label="Definition" class="slds-cell-wrap" style="vertical-align:top;" headers="d122880e220 ">If enhanced domains aren’t deployed, the system-managed
                  domain for your Salesforce Sites that ends in <code>*.force.com</code>.</td>

              </tr>
            </tbody>
          </table>
    
    For system-managed domains, you can’t edit the domain, such as domains that end in .my.site.com or .my.salesforce.com. To update the subdomain name of these domains, change your My Domain. For more information, see My Domain and Plan for a My Domain Change in Salesforce Help. If you click the domain name for those domains, you see the corresponding Setup page. For example, if you click your My Domain name, you see the My Domain Setup page.
2. To view additional information about your custom domain, in the Domain Name column, click the domain name.
    
    The Domain Detail page shows additional information about your domain. The fields vary based on the configuration option for your domain. Here’s an example of the Domain Detail page for a domain that’s served by a third-party service or CDN.
    
    ![Domain Details page](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-platform-extend_click-264-0-0-production-enus/5f7d9219-b7b1-4552-8891-f1aba9b289fc/extend_click/images/domain_details.png)
    
    When you access this page, Salesforce validates that your domain points to your Salesforce org. If that validation fails, a warning message provides next steps (1). If that validation succeeds, a message reminds you to keep the DNS record pointed to the internal CNAME for this org.
    
    If your domain is served by an external host, the target host name field shows the value that your third party provider uses to point your domain to your org (2).
    
    To browse or search for information on custom domain setup, maintenance tasks, and common configuration issues, click **Get Help with Custom Domain Issues** (4).
    
    In the Custom URLs list (3), you can manage the custom URLs associated with this domain. To go to the site associated with a custom URL, click the site label.
    
    These are the custom URL statuses.
    
    <table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
            <colgroup>
              <col style="width:25%">
              <col style="width:75%">
            </colgroup>
            <thead class="slds-text-title_caps ">
              <tr class="">
                <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d122880e387">Status</th>
                <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d122880e390">What It Means</th>
              </tr>
            </thead>
            <tbody>
              <tr class="">
                <td data-label="Status" class="slds-cell-wrap" style="vertical-align:top;" headers="d122880e387 ">Offline</td>

                <td data-label="What It Means" class="slds-cell-wrap" style="vertical-align:top;" headers="d122880e390 ">The custom URL is associated with an inactive
                  site.</td>

              </tr>
              <tr class="">
                <td data-label="Status" class="slds-cell-wrap" style="vertical-align:top;" headers="d122880e387 ">Preview</td>

                <td data-label="What It Means" class="slds-cell-wrap" style="vertical-align:top;" headers="d122880e390 ">The custom URL is active for an Experience Cloud site
                  with a status of Preview.</td>

              </tr>
              <tr class="">
                <td data-label="Status" class="slds-cell-wrap" style="vertical-align:top;" headers="d122880e387 ">Published</td>

                <td data-label="What It Means" class="slds-cell-wrap" style="vertical-align:top;" headers="d122880e390 ">The custom URL is active and is associated with a site
                  that is live.</td>

              </tr>
              <tr class="">
                <td data-label="Status" class="slds-cell-wrap" style="vertical-align:top;" headers="d122880e387 ">Publish Failed</td>

                <td data-label="What It Means" class="slds-cell-wrap" style="vertical-align:top;" headers="d122880e390 ">There was an unexpected issue with the background
                  publishing operation for site associated with the custom
                  URL. This status is assigned to the custom URL after the
                  background publishing operation was attempted every hour for
                  two weeks without success.</td>

              </tr>
              <tr class="">
                <td data-label="Status" class="slds-cell-wrap" style="vertical-align:top;" headers="d122880e387 ">Publishing</td>

                <td data-label="What It Means" class="slds-cell-wrap" style="vertical-align:top;" headers="d122880e390 ">Salesforce is publishing the custom URL in the
                  background. If this custom URL was previously published, the
                  custom URL remains available throughout the publishing
                  process.</td>

              </tr>
              <tr class="">
                <td data-label="Status" class="slds-cell-wrap" style="vertical-align:top;" headers="d122880e387 ">Awaiting Publish</td>

                <td data-label="What It Means" class="slds-cell-wrap" style="vertical-align:top;" headers="d122880e390 ">
                  <p>The custom URL is ready to be published from within
                    Site.com&nbsp;Studio.</p>
                  <p style="margin-bottom:0;">This status applies only to legacy
                    Site.com sites when no sites of other types exist on the
                    same domain.</p>
                </td>

              </tr>
              <tr class="">
                <td data-label="Status" class="slds-cell-wrap" style="vertical-align:top;" headers="d122880e387 ">Awaiting Unpublish</td>

                <td data-label="What It Means" class="slds-cell-wrap" style="vertical-align:top;" headers="d122880e390 ">
                  <p>The custom URL was removed but is still published. To
                    finish deleting the custom URL, click
                    <strong class="uicontrol">Unpublish</strong> in Site.com
                    Studio.
                  </p>
                  <p style="margin-bottom:0;">This status applies to legacy Site.com sites
                    only.</p>
                </td>

              </tr>
              <tr class="">
                <td data-label="Status" class="slds-cell-wrap" style="vertical-align:top;" headers="d122880e387 ">In Development</td>

                <td data-label="What It Means" class="slds-cell-wrap" style="vertical-align:top;" headers="d122880e390 ">
                  <p>The custom URL is ready to be published. </p>
                  <p style="margin-bottom:0;">This status
                    applies to legacy&nbsp;Site.com&nbsp;sites.</p>
                </td>

              </tr>
            </tbody>
          </table>

#### See Also

- [Custom Domains](https://help.salesforce.com/s/articleView?id=platform.domain_mgmt.htm&release=264.0.0&type=5 "Provide a branded experience for users who access your external-facing Salesforce content by serving your Digital Experiences or Salesforce Sites on a domain that you own, such as https://www.example.com.")
- [Custom Domain Management](https://help.salesforce.com/s/articleView?id=platform.domain_mgmt_dom_detail.htm&release=264.0.0&type=5 "Keep your custom domain up to date with your business needs. Learn how to manage your domain during org migrations and certificate changes. Edit your domain’s configuration option, move to a different domain name, or enable HSTS preloading. And when you no longer need a custom domain, delete the domain and its custom URLs in Salesforce.")
- [My Domain](https://help.salesforce.com/s/articleView?id=xcloud.domain_name_overview.htm&type=5&language=en_US)
- [Plan for a My Domain Change](https://help.salesforce.com/s/articleView?id=xcloud.domain_name_plan.htm&type=5&language=en_US)