---
schema_version: "1"
id: 2003e9c07de756e7e3ef58e4ce227c56aef60916b3f7b1868885bc56bf7131f5
title: Work Item Lifecycle and Status
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/platform/264-0-0/devops_center_work_item_statuses.md
canonical_url: https://help.salesforce.com/s/articleView?id=platform.devops_center_work_item_statuses.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: acfdb81446b161c72e1dbc7b3f3203641debdf0587de772af586ffe4d35333e6
description: "A work item includes a status and progress indicator so your team can quickly understand where work stands in the release cycle. Work items move through these statuses: New, In Progress, In Review, Ready to Promote, Promoted, and Closed."
products:
  - Salesforce Platform
release: "264"
---
# Work Item Lifecycle and Status

A work item includes a status and progress indicator so your team can quickly understand where work stands in the release cycle. Work items move through these statuses: New, In Progress, In Review, Ready to Promote, Promoted, and Closed.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience in <strong>Professional</strong> (API access required), <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions</td></tr></tbody><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Not available in: <strong>Government Cloud Plus</strong>. Contact your Salesforce account executive for more details.</td></tr></tbody><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Not available in: <strong>EU Operating</strong> Zone. EU Operating zone is a special paid offering that provides an enhanced level of data residency commitment. Lifecycle Center <em>is</em> supported in orgs in the EU that aren’t part of EU OZ, per standard product terms and conditions.</td></tr></tbody></table>

Work items start in the New status, indicating that ‌development work hasn't begun. As work items move through the release management cycle, Lifecycle Center updates the status automatically to show progress.

![Work item status bar with the status, In Review.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-platform-devops_center-264-0-0-production-enus/166010c3-4c34-4087-92ad-aea917baf524/devops_center/images/work-item-status-bar.png)

Your team reviews a list of project work items to understand how much work is done and how much is left to do.

 
| STATUS | Description |
| --- | --- |
| New | The initial state when a work item is created. Optionally select a development environment to begin work; the status changes to In Progress. |
| In Progress | Building the requirements is in progress. Lifecycle Center creates a feature branch for the work item. |
| In Review | Work is ready for team review. The status changes to In Review when a pull request is created—from DX Inspector or directly in source control by a team member or agent. |
| Ready to Promote | The work item is approved and ready for promotion, with no merge conflicts. |
| Promoted | The work item has moved to a pipeline stage. When it’s promoted to the final pipeline stage, it's closed. |
| Closed | Work is complete, verified, and promoted through the entire pipeline. |

#### See Also

- [Review Changes with Team Members](https://help.salesforce.com/s/articleView?id=platform.devops_center_work_item_review.htm&release=264.0.0&type=5 "When changes for an In Progress work item are committed and ready to share with reviewers, creating a review opens a change request, also called a pull request.")