--- schema_version: "1" id: 4f7e8f74040a60924b0fb3438899be53aa1c8ec18c9b01effdfcc9ef7a7dcf02 title: Manage the Work Item Lifecycle with Lifecycle Center MCP Tools and Skills collection: admin version: current locale: en-us portal_url: https://docs.salesforce.com/admin/current/en-us/platform/264-0-0/devops_center_mcp_work_item_management.md canonical_url: https://help.salesforce.com/s/articleView?id=platform.devops_center_mcp_work_item_management.htm&release=264.0.0&type=5 source_site: help.salesforce.com content_type: documentation content_hash: ec5aa42284e60f64da4f0fe64a27546b41daa49bb7d474dd922cec203ad43039 description: Use Lifecycle Center MCP tools and skills to manage your work item’s lifecycle end-to-end. Handle work item creation, code changes, pull requests, and promotions using natural language prompts through your IDE, or automate these actions headlessly with Lifecycle Center skills. products: - Salesforce Platform release: "264" --- # Manage the Work Item Lifecycle with Lifecycle Center MCP Tools and Skills Use Lifecycle Center MCP tools and skills to manage your work item’s lifecycle end-to-end. Handle work item creation, code changes, pull requests, and promotions using natural language prompts through your IDE, or automate these actions headlessly with Lifecycle Center skills. ### Required Editions
Available in: Lightning Experience in Professional (API access required), Enterprise, Performance, Unlimited, and Developer Editions
Not Available in: Government Cloud Plus. Contact your Salesforce account executive for more details.
Not available in: EU Operating Zone. EU Operating zone is a special paid offering that provides an enhanced level of data residency commitment. Lifecycle Center is supported in orgs in the EU that aren’t part of EU OZ, per standard product terms and conditions.
To use MCP tools, set up the Salesforce DX MCP Server first. See [Access Lifecycle Center MCP Tools](https://help.salesforce.com/s/articleView?id=platform.devops_center_mcp_access_tools.htm&release=264.0.0&type=5 "Set up Salesforce DX MCP Server for use with Agentforce Vibes IDE, integrated with Agentforce Vibes Extension as the MCP client. Use prompts in Agentforce, a part of Agentforce Vibes Extension, to do common DevOps tasks, like managing work items, and resolving merge conflicts."). To use skills, see the [sf-skills repository](https://github.com/forcedotcom/sf-skills). ## Step 1: Start with a work item Identify your assigned tasks and prepare your local environment for development. Prompt “Show all open work items assigned to me. ” How It Works The `list_devops_center_work_items` tool returns a list of work items, including their titles, branches, environments, and statuses. Sample Response  “Ok. Here are your open work items: Work Item: WI-001234 Title: Bug Fix for Account Creation Branch:bugfix/account-create Environment: UAT Status: In Progress" Prompt “Let’s start working on WI-001234.” How It Works The `update_devops_center_work_item_status` tool updates the work item status to In Progress. Then the `checkout_devops_center_work_item` tool checks out the specified work item and prepares your local environment. Sample Response  “Ok. WI-001234 is In Progress. Checking out Work Item WI-1234 and preparing your development environment." ## Step 2: Commit changes After making your code changes, commit them to the source control repository. Prompt “Commit changes: Fixed validation for Contact email.” How It Works The `commit_devops_center_work_item` tool verifies the current Git branch, adds the work item ID to the commit metadata, and commits the changes. Sample Response  “Acknowledged. Committing changes with the message 'Fixed validation for Contact email'. The work item ID is added to the commit metadata." ## Step 3: Create a pull request Once your changes are committed, initiate the review process. Prompt “Create a review for WI-001234.” How It Works The `create_devops_center_pull_request` tool first checks if your commits are pushed to the remote repository. - If commits aren’t pushed, the tool blocks the action and prompts you to push them. - If commits are pushed, the tool creates a pull request and returns the ID and URL. Sample Response  “Understood. Creating a pull request. Once complete, I will provide the Pull Request ID and URL. Here’s the final output: Pull Request ID: PR-102 Pull Request URL: https://your-devops-platform.com/project-alpha/pull-requests/5678" ## Step 4: Review and approve pull requests Open the URL provided in the previous step to review and approve the pull request directly in your source control. ## Step 5: Mark the work item as Ready to Promote After the pull request is approved, mark the work item as Ready to Promote to notify the deployment manager that the work item is ready for the next step. Prompt “Mark WI-001234 as ready to promote.” How It Works The `update_devops_center_work_item_status` tool updates the work item status to Ready to Promote. Sample Response  “The work item WI-1234 is In Progress, so I’ll mark it Ready to Promote." ## Step 6: Promote the work item After the pull request is approved, deploy the changes to the next environment. Prompt “Promote WI-1234 to UAT.” How It Works The `promote_devops_center_work_item` tool identifies the work item ID and target environment, merges the feature branch, and deploys the metadata. Sample Response  “Promotion of WI-001234 to UAT is initiated. You can monitor the progress and view logs in Lifecycle Center."