---
schema_version: "1"
id: ecbd59bd373b12a8cf3b78a3407995c5fe721751a84cdd0afc204bad8370d369
title: Import Jira Work Items to Lifecycle Center
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/platform/264-0-0/devops_center_import_jira_work_items.md
canonical_url: https://help.salesforce.com/s/articleView?id=platform.devops_center_import_jira_work_items.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: f99888b2ac14029b0f7aadb8300d767be015dde636bfe4cb052fa4a8157c011e
description: Connect your Jira workspace to Lifecycle Center and import Jira work items into a Lifecycle Center project.
products:
  - Salesforce Platform
release: "264"
---
# Import Jira Work Items to Lifecycle Center

Connect your Jira workspace to Lifecycle Center and import Jira work items into a Lifecycle Center project.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience in <strong>Professional</strong> (API access required), <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions</td></tr></tbody><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Not available in: <strong>Government Cloud Plus</strong>. Contact your Salesforce account executive for more details.</td></tr></tbody><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Not available in: <strong>EU Operating</strong> Zone. EU Operating zone is a special paid offering that provides an enhanced level of data residency commitment. Lifecycle Center <em>is</em> supported in orgs in the EU that aren't part of EU OZ, per standard product terms and conditions.</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d24996e106">User Permissions Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d24996e106 ">To connect Jira with Lifecycle Center:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d24996e106 ">Lifecycle Center Admin</td>

          </tr>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d24996e106 ">To import Jira work items:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d24996e106 ">Lifecycle Center Admin or Lifecycle Center User</td>

          </tr>
        </tbody>
      </table>

Connecting a Jira workspace is a one-time setup for your Lifecycle Center Hub org. After you authorize the connection, you can import Jira work items at any time.

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-platform-devops_center-264-0-0-production-enus/166010c3-4c34-4087-92ad-aea917baf524/images/icon_note.png)

Note Lifecycle Center uses OAuth to authorize the connection. You don't have to create a Jira API token or configure the integration in Jira in advance.

Before connecting Jira, verify these requirements:

- You have the Lifecycle Center Admin permission.
- Your organization uses Jira Cloud at an `atlassian.net` domain.
- You have Jira credentials with access to the workspace that you want to connect.

## Connect a Jira Workspace

Authorize Lifecycle Center to access your Jira workspace.

1. On the Lifecycle Center Home tab, click **Manage Features**.
2. In the Jira Integration section, click **Connect**.
    
    ![The Jira Integration section in Lifecycle Center Home tab.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-platform-devops_center-264-0-0-production-enus/166010c3-4c34-4087-92ad-aea917baf524/devops_center/images/devops_center_jira_manage_features.png)
    
    You're redirected to Jira's authorization screen.
3. Log in to Jira and authorize Lifecycle Center to access your Jira workspace.

## Import Jira Work Items

Select and import Jira work items into a Lifecycle Center project.

1. From Lifecycle Center, go to the **Work Items** tab, then click **Import from Jira**.
2. Select the Lifecycle Center project in which you want to create the Jira work items, then click **Next**.
3. Select a Jira project from the project dropdown list.
4. Select the Jira work items to import.
    
    ![Select Jira issues — filter by project, search by key or summary, and select issues to import.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-platform-devops_center-264-0-0-production-enus/166010c3-4c34-4087-92ad-aea917baf524/devops_center/images/devops_center_jira_select_issues.png)
    
    Use the project filter or search by summary to find the Jira work items. To exclude work items that were imported previously, select **Hide Previously Imported Work Items**.
5. Click **Next**.
6. Review the selected Jira work items and select a Lifecycle Center assignee for each one.
7. Click **Import Work Items**.
    
    Lifecycle Center creates one work item for each selected Jira work item. The new work item's subject and description are populated from the Jira summary and description. The Jira work item URL is stored in the Jira reference.

![Important](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-platform-devops_center-264-0-0-production-enus/166010c3-4c34-4087-92ad-aea917baf524/images/icon_important.png)

Important Imported information is a snapshot. Changes made later in Jira don't update the Lifecycle Center work item. Changes made to the Lifecycle Center work item, including status changes, don't update Jira.