---
schema_version: "1"
id: c6aabee696fd3333968cf1233192619fe21603af99b79d2df2a2beb402db1b48
title: Create and Assign Work Items
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/platform/264-0-0/devops_center_create_assign_work_items.md
canonical_url: https://help.salesforce.com/s/articleView?id=platform.devops_center_create_assign_work_items.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 94d77cb9e23ca6d2d2718928574ea25f87eb0046a46cd571a993e99eb94dcb8d
description: Use work items to track the progress of changes related to specific objectives, such as user stories or issue fixes. Work items help teams manage changes and releases by providing visibility into the status and progress of changes.
products:
  - Salesforce Platform
release: "264"
---
# Create and Assign Work Items

Use work items to track the progress of changes related to specific objectives, such as user stories or issue fixes. Work items help teams manage changes and releases by providing visibility into the status and progress of changes.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience in <strong>Professional</strong> (API access required), <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions</td></tr></tbody><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Not Available in: <strong>Government Cloud Plus</strong>. Contact your Salesforce account executive for more details.</td></tr></tbody><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Not available in: <strong>EU Operating</strong> Zone. EU Operating zone is a special paid offering that provides an enhanced level of data residency commitment. Lifecycle Center <em>is</em> supported in orgs in the EU that aren’t part of EU OZ, per standard product terms and conditions.</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
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            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d22593e106">User Permissions Needed</th>
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            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d22593e106 ">To create, edit, and assign work items:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d22593e106 ">Lifecycle Center User</td>

          </tr>
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Before creating and assigning work items, create and activate your project pipeline. See [Build Your Pipeline](https://help.salesforce.com/s/articleView?id=platform.devops_center_build_pipeline.htm&release=264.0.0&type=5 "Define the sequence of stages for your release lifecycle by building a pipeline in Lifecycle Center.").

Alternatively, you can create a work item directly from DX Inspector. See [Develop and Deploy with DX Inspector](https://help.salesforce.com/s/articleView?id=platform.develop_and_deploy_with_dx_inspector.htm&language=en_US).

1. From the Work Items tab, click **New**.
    
    You can also create a work item from the Projects or Home tab. Select the project for which you’re creating the work item, then click **New Work Item**.
    
    ![Create a work item](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-platform-devops_center-264-0-0-production-enus/166010c3-4c34-4087-92ad-aea917baf524/devops_center/images/next_gen_create_wi.png)
2. Select the Lifecycle Center project for which you’re creating the work item.
3. In the Subject field, specify the objective or the problem.
4. In the Description field, enter additional information, including details about the changes and acceptance criteria.
    
    Lifecycle Center uses the first 255 characters of the description to identify this work item in the source control repository.
5. (Optional) Assign the work item to a team member.
6. (Optional) Select a connected development environment for this work item.
    
    If you don’t select a development environment, the work item isn’t assigned to any environment. However, when you commit this work item for the first time, the DX Inspector environment is automatically associated with it, and a branch is created. A branch is also created when the work item moves to the In Progress status. You can add a development environment from the Pipelines tab.
7. Save your work item or create another.
    
    The work item appears in the Work Items tab, with the status New.
8. On the Work Items tab, click **Move to In Progress** to inform your team members that you’re working on this work item.

Both you and your team members can create additional work items as the project progresses.

The basic setup for Lifecycle Center is complete and you can start building in your development environment. See [DX Inspector](https://help.salesforce.com/s/articleView?id=platform.devops_center_dx_inspector.htm&release=264.0.0&type=5 "Connect your development environment directly to your Lifecycle Center project to manage work items and track changes without leaving your org.").

Want to automate work item tasks instead of performing them manually? Use Lifecycle Center MCP tools to manage work items conversationally through your IDE, or use Lifecycle Center skills. See [Manage the Work Item Lifecycle with DevOps Center MCP Tools and Skills](https://help.salesforce.com/s/articleView?id=platform.devops_center_mcp_work_item_management.htm&release=264.0.0&type=5 "Use Lifecycle Center MCP tools and skills to manage your work item’s lifecycle end-to-end. Handle work item creation, code changes, pull requests, and promotions using natural language prompts through your IDE, or automate these actions headlessly with Lifecycle Center skills.") and [DevOps Center Skills](https://help.salesforce.com/s/articleView?id=platform.devops_center_skills.htm&release=264.0.0&type=5 "Lifecycle Center skills are reusable instruction packages that enable AI coding tools to set up, query, test, and operate Lifecycle Center according to your team's DevOps standards and workflows.").

#### See Also

- [Work Item Management](https://help.salesforce.com/s/articleView?id=platform.devops_center_work_item_management.htm&release=264.0.0&type=5 "A team uses work items to track the progress of changes created to achieve a specific objective or task. These tasks can include enabling a user story, creating a feature, or addressing a bug. Managing releases through work items makes it easier to track the progress of the overall release and identify areas of concern.")
- [Integrate Agentforce Vibes IDE with Lifecycle Center](https://help.salesforce.com/s/articleView?id=platform.devops_center_integrate_agentforce_vibes.htm&release=264.0.0&type=5 "Agentforce Vibes IDE provides a modern developer experience and comes with everything you need to work with Salesforce DX MCP Server and Lifecycle Center tools (previously DevOps Center tools). We recommend setting up Agentforce Vibes IDE if you want to experience the capabilities of the MCP server. ")
- [Lifecycle Center MCP Tools and Skills](https://help.salesforce.com/s/articleView?id=platform.devops_center_mcp_tools.htm&release=264.0.0&type=5 "Accelerate your DevOps application lifecycle with Lifecycle Center MCP tools and skills. Use natural-language prompts in your IDE to interact with Lifecycle Center, or use skills to automate release workflows. MCP tools and skills simplify and standardize Lifecycle Center workflows.")