---
schema_version: "1"
id: 126d027a3cfe78f9ebe749fe35d02e9701d95beb7848a470abcf88c08a469250
title: Email Deliverability
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/platform/264-0-0/data_sandbox_email_deliverability.md
canonical_url: https://help.salesforce.com/s/articleView?id=platform.data_sandbox_email_deliverability.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 1d259841668a8c08c3fa7948dd2a38c4b3776e3f8d64e8f30938970d6836a23d
description: New and refreshed sandboxes use the System email only setting by default. Sandboxes created before Spring ’13 default to All email.
products:
  - Salesforce Platform
release: "264"
---
# Email Deliverability

New and refreshed sandboxes use the System email only setting by default. Sandboxes created before Spring ’13 default to All email.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: both Salesforce Classic and Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Professional</strong>, <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Database.com</strong> Editions</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
      <colgroup>
        <col style="width:50%">
        <col style="width:50%">
      </colgroup>
      <thead class="slds-text-title_caps ">
        <tr class="">
          <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d15421e75">User Permissions
            Needed</th>
        </tr>
      </thead>
      <tbody>
        <tr class="">
          <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d15421e75 ">To view a sandbox:</td>

          <td class="slds-cell-wrap" style="vertical-align:top;" headers="d15421e75 ">View Setup and Configuration</td>

        </tr>
        <tr class="">
          <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d15421e75 ">To create, refresh, activate, and delete a sandbox:</td>

          <td class="slds-cell-wrap" style="vertical-align:top;" headers="d15421e75 ">Manage Dev Sandboxes (Developer or Developer Pro only) or Manage Sandboxes (all
            sandbox types)</td>

        </tr>
      </tbody>
    </table>

This setting applies to production and sandbox. To set it, from Setup, enter Deliverability in the Quick Find box, and then select **Deliverability**. If editable, set the access level in the Access to Send Email section. If Salesforce restricted your ability to change this setting, you can’t edit the access level.

- No access—Allows only password reset emails. Prevents all other outbound email to and from users.
- System email only—Allows only automatically generated emails, such as new user and password reset emails.
- All email—Allows all types of outbound email. Default for new orgs that aren’t sandboxes.

![Tip](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-platform-deploy_sandboxes-264-0-0-production-enus/654e51d1-6795-49fe-bd43-b5385950cf4a/images/icon_tip.png)

Tip The System email only setting is useful for controlling email sent from sandboxes so that testing and development work doesn’t send test emails to your users.