---
schema_version: "1"
id: e72df7d81f1a2d2c22b6791cb889f22520b046189d73c958de686694ecd23114
title: Customization and Data Changes
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/platform/264-0-0/data_sandbox_customization_and_data_changes.md
canonical_url: https://help.salesforce.com/s/articleView?id=platform.data_sandbox_customization_and_data_changes.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 3ac777b4b634639a827252a3f10e610ec43c1f4984fc0f012f04201a36a846bf
description: Customizations and data changes in your production org aren’t reflected in your sandboxes.
products:
  - Salesforce Platform
release: "264"
---
# Customization and Data Changes

Customizations and data changes in your production org aren’t reflected in your sandboxes.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: both Salesforce Classic and Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Professional</strong>, <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Database.com</strong> Editions</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
      <colgroup>
        <col style="width:50%">
        <col style="width:50%">
      </colgroup>
      <thead class="slds-text-title_caps ">
        <tr class="">
          <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d13725e73">User Permissions
            Needed</th>
        </tr>
      </thead>
      <tbody>
        <tr class="">
          <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d13725e73 ">To view a sandbox:</td>

          <td class="slds-cell-wrap" style="vertical-align:top;" headers="d13725e73 ">View Setup and Configuration</td>

        </tr>
        <tr class="">
          <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d13725e73 ">To create, refresh, activate, and delete a sandbox:</td>

          <td class="slds-cell-wrap" style="vertical-align:top;" headers="d13725e73 ">Manage Dev Sandboxes (Developer or Developer Pro only) or Manage Sandboxes (all
            sandbox types)</td>

        </tr>
      </tbody>
    </table>

- To incorporate the most recent customizations made to your org, create or refresh a sandbox.
- You can only add, edit, or delete Apex using the Salesforce user interface in a Developer Edition or sandbox org. In a Salesforce production org, you can only change Apex by using the `compileAndTestAPI()` call.
- If your sandbox is the same version as Salesforce AppExchange, you can:
    
    - Install and deploy apps from Salesforce AppExchange in your sandbox.
    - Publish apps from your sandbox to Salesforce AppExchange.
        
        Publishing managed packages from a Lightning Platform Sandbox is not advised, as refreshing or deleting the sandbox prevents any revisions to that managed package.
    
    The version of your sandboxes can differ from Salesforce AppExchange around the time of a Salesforce release. Check the logo in the upper left corner of your sandbox home page for version information.
- If your org uses quote templates and you create a Developer Pro sandbox, you can’t open templates that contain Text/Image fields for editing within the sandbox.
- If your production org uses an image in quote templates or service reports and you copy the org to your sandbox, the image path isn’t correct and the image appears as a broken link. To display the image, reinsert it from the correct location on your sandbox.
- If your production org uses an image in a knowledge article and you copy the org to your sandbox, the image path isn’t correct and the image appears as a broken link. To display the image, reinsert it from the correct location on your sandbox, which is only possible for draft articles as archived or published articles can’t be edited.
- Big Object records aren’t copied to a sandbox. The sandbox contains the Big Object definition, but none of the records associated with the Big Object.