---
schema_version: "1"
id: 33b93644b5bbcfa4759df8797785b26a91729b5a46315822c725acb32dfe180f
title: Add Actions to Global Publisher Layouts
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/platform/264-0-0/customizing_global_publisher_layouts.md
canonical_url: https://help.salesforce.com/s/articleView?id=platform.customizing_global_publisher_layouts.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 86d1e9c36982ef167923b4d6b464bcad507ceeabc5acd9295e44343d41b69163
description: Actions you add to the global publisher layouts appear on pages such as the Home and Chatter pages. They also appear on the action bar and action menu on the Feed and People pages in the Salesforce mobile app.
products:
  - Salesforce Platform
  - Security
release: "264"
---
# Add Actions to Global Publisher Layouts

Actions you add to the global publisher layouts appear on pages such as the Home and Chatter pages. They also appear on the action bar and action menu on the Feed and People pages in the Salesforce mobile app.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col style="width:100%"></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: both Salesforce Classic and Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Group</strong>, <strong>Professional</strong>, <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, <strong>Contact Manager</strong>, <strong>Database.com</strong>, and <strong>Developer</strong> Editions</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d88711e87">User Permissions Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d88711e87 ">To create actions:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d88711e87 ">Customize Application</td>

          </tr>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d88711e87 ">To customize action layouts and page layouts:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d88711e87 ">Customize Application</td>

          </tr>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d88711e87 ">To view page layouts:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d88711e87 ">View Setup</td>

          </tr>
        </tbody>
      </table>

Arrange the actions so that the frequently used actions appear first in each list.

You can add actions to two sections on a page layout:

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
        <colgroup>
          <col style="width:36.496350364963504%">
          <col style="width:63.503649635036496%">
        </colgroup>
        <tbody>
          <tr class="">
            <td class="slds-cell-wrap" style="vertical-align:top;">Quick Actions in the Salesforce Classic Publisher</td>

            <td class="slds-cell-wrap" style="vertical-align:top;">
              <p>
                <span id="customizing_global_publisher_layouts__rn_196_quick_action_section"><a name="customizing_global_publisher_layouts__rn_196_quick_action_section"><!-- --></a>This section can contain actions only
                  from the Quick Actions category in the palette.</span>
              </p>
              <p style="margin-bottom:0;">
                <span id="customizing_global_publisher_layouts__quick_actions_section_visibility"><a name="customizing_global_publisher_layouts__quick_actions_section_visibility"><!-- --></a>Actions in this section appear in the
                  Chatter publisher in Salesforce Classic.</span>
              </p>
            </td>

          </tr>
          <tr class="">
            <td class="slds-cell-wrap" style="vertical-align:top;">Salesforce Mobile and Lightning Experience Actions</td>

            <td class="slds-cell-wrap" style="vertical-align:top;">
              <p>
                <span id="customizing_global_publisher_layouts__rn_196_s1_action_section"><a name="customizing_global_publisher_layouts__rn_196_s1_action_section"><!-- --></a>This section can contain actions only from the
                  Mobile &amp; Lightning Actions category in the palette.</span>
              </p>
              <p>
                <span id="customizing_global_publisher_layouts__s1_actions_category_contents"><a name="customizing_global_publisher_layouts__s1_actions_category_contents"><!-- --></a>On object page layouts, the Mobile &amp;
                  Lightning Actions category contains all available types of actions for the
                  object, including quick actions, productivity actions, Lightning component
                  actions, and standard and custom buttons.</span>
              </p>
              <p style="margin-bottom:0;">
                <span id="customizing_global_publisher_layouts__s1_actions_section_visibility"><a name="customizing_global_publisher_layouts__s1_actions_section_visibility"><!-- --></a> Actions in this section appear in the
                  action bar and action menu in the Salesforce mobile app and in various areas of
                  Lightning Experience.</span>
              </p>
            </td>

          </tr>
        </tbody>
      </table>

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-platform-extend_click-264-0-0-production-enus/5f7d9219-b7b1-4552-8891-f1aba9b289fc/images/icon_note.png)

Note Changes to user layouts override the global publisher layout on user profile pages and the Chatter home page. Actions on the user profile page come from the Quick Actions in the Salesforce Classic Publisher section of the global publisher layout. Only standard Chatter actions appear on the user profile page, regardless of which actions are present in the User Page Layout or the global publisher layout.

1. From Setup, in the Quick Find box, enter Publisher Layouts, and then select **Publisher Layouts**.
2. To add or remove actions, drag them to and from the palette.
3. To reorder actions, select an action and drag it to a new position.
4. Click **Save** when you’re done, or click **Quick Save** to save your changes and continue working on the layout.
    
    If you navigate away without saving, you lose your changes.
    
    ![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-platform-extend_click-264-0-0-production-enus/5f7d9219-b7b1-4552-8891-f1aba9b289fc/images/icon_note.png)
    
    Note Before using the personal email setting When you click an email address to compose an email, which email editor do you want to use?, confirm that the Global Publisher Layout has the email action in the **Salesforce Mobile and Lightning Experience Action** section.

![Example](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-platform-extend_click-264-0-0-production-enus/5f7d9219-b7b1-4552-8891-f1aba9b289fc/images/icon_example.png)

Example

Let’s add the New Account action to the publisher on the Home and Chatter pages in Salesforce Classic. The New Account action lets users create an account directly from the publisher. Drag the **New Account** action to the Quick Actions in the Salesforce Classic Publisher section and save your changes.

![Add action](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-platform-extend_click-264-0-0-production-enus/5f7d9219-b7b1-4552-8891-f1aba9b289fc/extend_click/images/chatter_admin_add_actions.png)

Go to the Chatter tab in Salesforce Classic. Now the New Account action shows up in the publisher.

![Publisher action](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-platform-extend_click-264-0-0-production-enus/5f7d9219-b7b1-4552-8891-f1aba9b289fc/extend_click/images/chatter_admin_publisher_action.png)

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-platform-extend_click-264-0-0-production-enus/5f7d9219-b7b1-4552-8891-f1aba9b289fc/images/icon_note.png)

Note The Chatter page in Lightning Experience supports only the standard Chatter actions Post, Poll, and Question, and if you have Groups, the Announcement action.

#### See Also

- [Actions in Lightning Experience](https://help.salesforce.com/s/articleView?id=platform.actions_in_lex.htm&release=264.0.0&type=5 "In Lightning Experience, actions appear in the Global Actions menu in the header, on related lists, and on list view items. Actions also appear on a record page, in one of several places depending on the action’s type.")
- [Send Email Action Considerations for Cases](https://help.salesforce.com/s/articleView?id=case_interaction_send_email_quick_action_considerations.htm&language=en_US)
- [Assign Global Publisher Layouts to User Profiles](https://help.salesforce.com/s/articleView?id=platform.assigning_global_publisher_layouts_to_profiles.htm&release=264.0.0&type=5 "After you finish creating a global publisher layout, you can assign it to different user profiles. For example, a Marketing User and a Standard User need different actions in the Chatter publisher or in the Salesforce mobile app. Create multiple global publisher layouts and assign them to different user profiles to customize the actions for each profile.")
- [Email Application Publisher Layouts](https://help.salesforce.com/s/articleView?id=outlookcrm_side_panel_set_up_publisher.htm&language=en_US)