--- schema_version: "1" id: 797896b87392ddae9147e20afec8d220b724190e7cc64c7d9bce69bf02e2768f title: Workflow Rules collection: admin version: current locale: en-us portal_url: https://docs.salesforce.com/admin/current/en-us/platform/264-0-0/customize_wf.md canonical_url: https://help.salesforce.com/s/articleView?id=platform.customize_wf.htm&release=264.0.0&type=5 source_site: help.salesforce.com content_type: documentation content_hash: c020af972e5bfc79976a9c3f293478aa91f56556d670bcc23306e85613158191 description: Workflow rules are a legacy automation feature that let you define conditions and actions for records in your org. Support ended on December 31, 2025. Use Flow Builder for new automations and migrate existing rules as needed. products: - Flow Builder - Salesforce Platform release: "264" --- # Workflow Rules Workflow rules are a legacy automation feature that let you define conditions and actions for records in your org. Support ended on December 31, 2025. Use Flow Builder for new automations and migrate existing rules as needed. ### Required Editions
Available in: Lightning Experience and Salesforce Classic
Available in: Enterprise, Performance, Unlimited, and Developer Editions
![Important](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-platform-platform_automation-264-0-0-production-enus/60568438-ec7e-4665-acd1-7c80dcbe60d5/images/icon_important.png) Important Support and updates for Workflow Rules have ended as of December 31, 2025. This means that support won't be provided for any workflow rules and bugs in the Workflow Rules product won't be fixed. See [Workflow Rules & Process Builder End of Support](https://help.salesforce.com/s/articleView?id=001096524&type=1&language=en_US). After December 31, 2025, existing workflow rules continue to run, and you can activate, deactivate, and edit them; however we recommend using Flow Builder. To migrate existing workflow rules, plan your [switch to Flow Builder](https://help.salesforce.com/s/articleView?id=platform.flow_migrate_to_flow_learning_map.htm&release=264.0.0&type=5 "Flow Builder combines the capabilities of workflow rules and Process Builder in a single point-and-click tool, making it easier to create a triggered process. If you created triggered processes with workflow rules or Process Builder, use the Migrate to Flow tool to move them to Flow Builder. Start by migrating and testing in a sandbox environment before moving your new flows to production.") and use the [Migrate to Flow](https://help.salesforce.com/s/articleView?id=platform.flow_migrate_to_flow.htm&release=264.0.0&type=5 "Use the Migrate to Flow tool to convert your Process Builder processes and workflow rules into Flow Builder, including scheduled actions. The tool also supports partial migration of processes for most actions.") tool. For new automations, create flows in [Flow Builder](https://help.salesforce.com/s/articleView?id=platform.flow.htm&release=264.0.0&type=5 "Automation reduces repetitive work and helps your team complete tasks faster and more accurately. With Flow Builder, you can build simple or complex automations, forms, and guided experiences with no code. You can add forms to Salesforce pages and Experience sites, and launch flows using buttons, record triggers, or schedules."). For example: If it’s raining, then bring an umbrella. Workflow rules can be broken into two main components. - Criteria: the “if” part of the “if/then” statement. In other words, what must be true of the record for the workflow rule to execute the associated actions. - Actions: the “then” part of the “if/then” statement. In other words, what to do when the record meets the criteria. In the raining example, the criterion is “it’s raining” and the action is “bring an umbrella.” If the criterion isn’t met (“it isn’t raining”), then the action doesn't run (“you don’t bring an umbrella”). When a record meets all the criteria for a workflow rule, that rule’s actions run. Familiarize yourself with the [automated actions that are available for workflow](https://help.salesforce.com/s/articleView?id=platform.customize_automatedactions.htm&release=264.0.0&type=5 "An automated action is a reusable component that performs some sort of action behind the scenes—like updating a field or sending an email. After you create an automated action, add it to a process, milestone, or other automated process."). - **[Create a Workflow Rule](https://help.salesforce.com/s/articleView?id=platform.workflow_rules_new.htm&release=264.0.0&type=5)** Automate your organization’s standard process by creating a workflow rule. - **[Workflow Limits](https://help.salesforce.com/s/articleView?id=platform.workflow_limits.htm&release=264.0.0&type=5)** Salesforce limits the number of total and active rules in your org, the number of time triggers and actions per rule. It also processes a limited number of daily emails and hourly time triggers. - **[Workflow Considerations](https://help.salesforce.com/s/articleView?id=platform.workflow_rules_considerations.htm&release=264.0.0&type=5)** Learn the intricacies of workflow rules and workflow actions before you begin working with them. - **[Workflow Rule Examples](https://help.salesforce.com/s/articleView?id=platform.workflow_examples.htm&release=264.0.0&type=5)** Looking for ideas on how workflow rules can help streamline your business? Check out these examples. - **[Monitor Pending Workflow Actions](https://help.salesforce.com/s/articleView?id=platform.workflow_queue.htm&release=264.0.0&type=5)** When a workflow rule that has time-dependent actions is triggered, use the workflow queue to view pending actions and cancel them if necessary. - **[Workflow Terminology](https://help.salesforce.com/s/articleView?id=platform.workflow_terminology.htm&release=264.0.0&type=5)** These terms are used when describing workflow features and functionality. #### See Also - [Get Started with Flows](https://help.salesforce.com/s/articleView?id=platform.automate_flow_get_started.htm&release=264.0.0&type=5 "Plan your automation carefully to ensure a successful solution. Whether building traditional flows or using AI agents, define clear goals and specific instructions before you start. Identify business challenges and their root causes to determine which automation approach best solves your process issues.")