---
schema_version: "1"
id: c925141d96cf3a7d7bfe38f56c5d13eac9c713eac8ef5a964ab2b57405a7c979
title: Managing Multiple Business Processes
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/platform/264-0-0/customize_processes.md
canonical_url: https://help.salesforce.com/s/articleView?id=platform.customize_processes.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 3dc2bc6bfee96fdd4d4b761ba67844612546880d10b9d9514edc6cda77d0bc33
description: Use multiple business processes to display different picklist values according to each user’s profile. Use multiple business processes to track separate sales, support, and lead lifecycles.
products:
  - Salesforce Platform
  - Security
release: "264"
---
# Managing Multiple Business Processes

Use multiple business processes to display different picklist values according to each user’s profile. Use multiple business processes to track separate sales, support, and lead lifecycles.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: both Salesforce Classic and Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
      <colgroup>
        <col style="width:50%">
        <col style="width:50%">
      </colgroup>
      <thead class="slds-text-title_caps ">
        <tr class="">
          <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d155868e70">User Permissions Needed</th>
        </tr>
      </thead>
      <tbody>
        <tr class="">
          <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d155868e70 ">To create or change business
            processes:</td>

          <td class="slds-cell-wrap" style="vertical-align:top;" headers="d155868e70 ">Customize Application</td>

        </tr>
      </tbody>
    </table>

Sales Processes

Create different sales processes that include some or all of the picklist values available for the opportunity Stage field.

Lead Processes

Create different lead processes that include some or all of the picklist values available for the Lead Status field.

Support Processes

Create different support processes that include some or all of the picklist values available for the case Status field.

Solution Processes

Create different solution processes that include some or all of the picklist values available for the Status field.

After creating a sales, support, lead, or solution process, assign the process to a record type. The record type determines the user profiles that are associated with the business process.

To view a list of business processes, from Setup, enter Processes in the Quick Find box, then select the appropriate link.

#### See Also

- [Edit Picklists for Record Types and Business Processes](https://help.salesforce.com/s/articleView?id=platform.editing_picklists_for_record_types_and_business_processes.htm&release=264.0.0&type=5 "Customize the values in record type or business process picklists based on your organization’s unique needs.")