---
schema_version: "1"
id: 7aa55a63a9d68d70b182edc4a81632862db58d2ef35cef61405bb650eaed8694
title: Communication Subscription Objects
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/platform/264-0-0/communication_subscription_objects.md
canonical_url: https://help.salesforce.com/s/articleView?id=platform.communication_subscription_objects.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 16a367304c84dc61edaa1975e2eb8e2bf55f31f514ee220d26df510a9d1db923
description: You can store and manage the data related to your customer’s communication subscriptions, such as newsletters or appointment reminders. Different communication subscription objects store different data, such as how the customer consented to the communication subscription and preferred contact timing.
products:
  - Salesforce Platform
  - Security
release: "264"
---
# Communication Subscription Objects

You can store and manage the data related to your customer’s communication subscriptions, such as newsletters or appointment reminders. Different communication subscription objects store different data, such as how the customer consented to the communication subscription and preferred contact timing.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: both Salesforce Classic and Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: all editions.</td></tr></tbody></table>

## Communication Subscription

Store a customer’s subscription preferences for a specific communication.

## Communication Subscription Channel Type

Specify the engagement channel that you can use to contact the customer for a communication subscription.

## Communication Subscription Consent

Track information related to each customer’s consent to the communication subscription. Indicate the individual or person account that consented, when consent was captured, and through what method. You can also specify if another person consented on behalf of the customer listed in the record. The user’s actual consent isn’t stored, but rather the action or communication types that the user chooses to subscribe to.

## Communication Subscription Timing

Manage the customer’s time preferences for receiving a communication subscription. For example, track whether to send a reminder to a patient 2 weeks before an appointment or a newsletter to a customer every Tuesday. You can also ensure that you reach customers when they prefer and in the correct time zone.

## Engagement Channel Type

Store the channels by which you can communicate with a customer, such as email, phone, or web.