---
schema_version: "1"
id: abeae94ecbc2c3f1bee08ff6a90c7df07e6b36169f666db2d6510a0ffea7267f
title: Set Up Smart Alerts for ServiceNow
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/platform/264-0-0/br_o_servicenow_smart_alerts_setup.md
canonical_url: https://help.salesforce.com/s/articleView?id=platform.br_o_servicenow_smart_alerts_setup.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: a8fd8b68c4c3267d9e66e78f92635f56ee88e3018e1c1ac15693d7ff32a503fb
description: Get notified of specific changes in your ServiceNow SaaS data and metadata when you define rules for Backup & Recover Smart Alerts to monitor that data. Set a percentage change threshold to minimize false positives and proactively detect unwanted schema modifications.
products:
  - Security
  - Salesforce Platform
release: "264"
---
# Set Up Smart Alerts for ServiceNow

Get notified of specific changes in your ServiceNow SaaS data and metadata when you define rules for Backup & Recover Smart Alerts to monitor that data. Set a percentage change threshold to minimize false positives and proactively detect unwanted schema modifications.

Users with write privileges, Master Admin and Admin, can create Smart Alerts.

1. Select the backup service you want to add an alert to.
2. Select the Smart Alerts tab.
3. Click on Add Alert and enter:
    
    - Table Name: Search for a specific table.
    - Action: Select action.
    - When: Select filters.
4. Click Save.
5. Confirm the alert was added to the alerts list.

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-platform-own_from_salesforce-264-0-0-production-enus/8ac98673-ede2-4046-a41e-2d5c846f24ff/images/icon_note.png)

Note Smart Alerts are sent to all active users of the business unit or of the account.