---
schema_version: "1"
id: d3059a81aeb238b8188942bfbf3076a23a398f8023829db346aaa23e9f61fef1
title: ServiceNow Backup History Overview
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/platform/264-0-0/br_o_servicenow_history_overview.md
canonical_url: https://help.salesforce.com/s/articleView?id=platform.br_o_servicenow_history_overview.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 3052f239d3e92ec139a16ce0d648050f96521e59a758a00b025b6e9023487e67
description: The Backup History tab displays a comprehensive list of backups, including those with incomplete file downloads due to API limitations or errors.
products:
  - Security
  - Salesforce Platform
release: "264"
---
# ServiceNow Backup History Overview

The Backup History tab displays a comprehensive list of backups, including those with incomplete file downloads due to API limitations or errors.

The Backup History tab includes these columns:

 
| Column Name | Description |
| --- | --- |
| Type | The type of backup performed: synthetic full backup or full backup (see detailed descriptions below). |
| Started At | The date and time the backup was initiated. |
| Tag | Tags assigned to the backup. |
| Label | Labels assigned to the backup by the system or user. |
| Duration | The total time taken to backup the Data. |
| Size | The size of the backup. |
| Bulk API Usage | The Bulk API Usage during the backup process. |
| Items | The number of Records backed up and the number of Files backed up. |

## Backup Types

Synthetic Full Backup: An incremental backup that merges with previous full or synthetic full backups to create an updated full backup. This backup reduces run time and API consumption, while maintaining all the benefits of a full backup.

Full Backup: A backup that copies the entire set of sObject data. While this backup takes longer than a synthetic full backup, done periodically, it ensures a high level of data integrity.