---
schema_version: "1"
id: 9e02a8c2736444e59c20ab59af92fd0fc8420feb12894dc76f6750be8a824e25
title: Backup Summary for ServiceNow
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/platform/264-0-0/br_o_servicenow_backup_summary.md
canonical_url: https://help.salesforce.com/s/articleView?id=platform.br_o_servicenow_backup_summary.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 879ea2be65be0a5b6b3a16a6f16415f59b4d600eef2d06da55ecd9a9d239a3ca
description: The Backup History tab for ServiceNow provides a comprehensive overview of all backups in a service. View backup statuses, understand different backup types, and efficiently filter and export data for continuous data integrity and compliance.
products:
  - Security
  - Salesforce Platform
release: "264"
---
# Backup Summary for ServiceNow

The Backup History tab for ServiceNow provides a comprehensive overview of all backups in a service. View backup statuses, understand different backup types, and efficiently filter and export data for continuous data integrity and compliance.

## Backup Types

Synthetic Full Backup: An incremental backup that merges with previous full or synthetic full backups to create an updated full backup. This backup reduces run time and API consumption, while maintaining all the benefits of a full backup.

Full Backup: A backup that copies the entire set of sObject data. While this backup takes longer than a synthetic full backup, done periodically, it ensures a high level of data integrity.

## The Backup History Tab

The Backup History tab displays a comprehensive list of backups, including those with incomplete file downloads due to API limitations or errors. You can:

- Search for the objects. As you type, the options automatically filter.
- Filter the list by selecting: All, Aborted, Label, Tag, or Status.
- Export the backup list as a CSV file. The list includes these columns:
    
     
    | Column Name | Description |
    | --- | --- |
    | Type | The type of backup performed: synthetic full backup or full backup (see detailed descriptions below). |
    | Started At | The date and time the backup was initiated. |
    | Tag | Tags assigned to the backup. |
    | Label | Labels assigned to the backup by the system or user. |
    | Data Duration | The total time taken to backup the Data. |
    | Size | The size of the backup. |