---
schema_version: "1"
id: e08ab58f3623c919c244e95f9ac90b0653e7c7610cc84a2ba85c8e95f6b73945
title: Restore a Salesforce Organization to Recover Lost Data
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/platform/264-0-0/backup_recover_o_repair_full_org.md
canonical_url: https://help.salesforce.com/s/articleView?id=platform.backup_recover_o_repair_full_org.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: e82dbf7a38b0a3f1cd1e187695a0277af71a892534cf65294801fcda3169d7c1
description: Revert your entire Salesforce organization to a previous state to recover from widespread data corruption or loss. Restore all deletions and changes between snapshots, including records deleted or changed.
products:
  - Security
  - Salesforce Platform
release: "264"
---
# Restore a Salesforce Organization to Recover Lost Data

Revert your entire Salesforce organization to a previous state to recover from widespread data corruption or loss. Restore all deletions and changes between snapshots, including records deleted or changed.

![Warning](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-platform-own_from_salesforce-264-0-0-production-enus/8ac98673-ede2-4046-a41e-2d5c846f24ff/images/icon_warning.png)

Warning Perform this restore task only when widespread data corruption and/or data loss occurred in a production service or a sandbox service.

1. You restore the selected source Salesforce service’s data to itself (source service <AbC>).
2. In the Backups field:
    1. From the CORRECT field drop-down menu, select a backup of source service <AbC> that was produced prior to the date of the widespread data corruption/loss and that you know to contain the correct and complete data.
    2. From the DAMAGED field drop-down menu, select the backup of source service <AbC> that was produced on or after the date of the widespread data corruption/loss and that you know/speculate experienced widespread data corruption/loss.
3. Click Preview Restore.
    
    The application launches a restore job in which it performs a comparison between the CORRECT backup of source service <AbC> and the DAMAGED backup of source service <AbC> to identify corrupted/lost data. During comparison processing, the UI transfers the user to the Jobs tab > Restore Pre-Process finished page of the restore job (Job ID #<nnnnn>) and presents the job’s initial processing results.

Refer to Own's Restoring Records documentation for Salesforce for details about the following:

- The initial processing results
- Modifying the restore job’s input parameters and re-running the Preview Restore
- Required actions that the user must perform in order to continue with the execution of the actual data restore into source service <AbC>.