---
schema_version: "1"
id: a093dff1bf47f30bb40efc80b0e26a40df822748441463b827c15a5f4986d49e
title: Process Automation Settings
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/platform/264-0-0/automation_about_settings.md
canonical_url: https://help.salesforce.com/s/articleView?id=platform.automation_about_settings.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 120d3af11a87f12b4dde13bf146ba0bf9ac7400fbddbd0910342dcf7d3d32cd6
description: Salesforce provides various settings for platform automation to help customize and streamline business processes.
products:
  - Flow Builder
  - Salesforce Platform
release: "264"
---
# Process Automation Settings

Salesforce provides various settings for platform automation to help customize and streamline business processes.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=platform.flow_ref_supported_editions.htm&amp;release=264.0.0&amp;type=5" title="Learn about the editions and user interfaces that support Flow Builder. Some Flow Builder features integrate with other Salesforce products that require additional licenses.">View supported editions.</a></td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
      <colgroup>
        <col style="width:50%">
        <col style="width:50%">
      </colgroup>
      <thead class="slds-text-title_caps ">
        <tr class="">
          <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:left;vertical-align:top;" id="d28365e57">User Permissions Needed</th>
        </tr>
      </thead>
      <tbody>
        <tr class="">
          <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d28365e57 ">To edit process automation settings:</td>

          <td class="slds-cell-wrap" style="vertical-align:top;" headers="d28365e57 ">Customize Application</td>

        </tr>
      </tbody>
    </table>

Access the settings dialog from Setup by entering Process Automation Settings in the Quick Find box, then selecting **Process Automation Settings**.

Process Automation provides these settings:

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
        <colgroup>
          <col style="width:33.333333333333336%">
          <col style="width:15.015015015015015%">
          <col style="width:51.651651651651655%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d28365e104">Setting Label</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d28365e107">Type</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d28365e110">Description</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="Setting Label" class="slds-cell-wrap" style="vertical-align:top;" headers="d28365e104 "><strong class="uicontrol">Default Workflow User</strong></td>

            <td data-label="Type" class="slds-cell-wrap" style="vertical-align:top;" headers="d28365e107 ">Text</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d28365e110 ">
              <p>The name of the default workflow user, which is required for scheduled paths in
                record-triggered flows and time-dependent actions in workflow rules. If the user who
                triggered the automation is no longer active, the specified default workflow user is
                associated with the actions that the automation runs. The default workflow user
                always runs schedule-triggered flows.</p>
              <p style="margin-bottom:0;">See <a href="https://help.salesforce.com/s/articleView?id=platform.workflow_defaultuser.htm&amp;release=264.0.0&amp;type=5" title="Select a Default Workflow User that you want Salesforce to display with a workflow rule when the user that triggered the rule isn’t active.">Identify Your Salesforce Org’s Default Workflow User</a></p>
            </td>

          </tr>
          <tr class="">
            <td data-label="Setting Label" class="slds-cell-wrap" style="vertical-align:top;" headers="d28365e104 "><strong class="uicontrol">Automated Process User Email Address</strong></td>

            <td data-label="Type" class="slds-cell-wrap" style="vertical-align:top;" headers="d28365e107 ">Text</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d28365e110 ">
              <p>The No-Reply email address for the Salesforce admin profile that's used to send emails
                from automated processes. All Salesforce Flow automations use the email address to
                send emails for actions and errors. Orchestrations also use the email address to
                send orchestration work item notifications. Flow Approval Processes and Classic
                Approval Processes also use the email address to send approval work item
                notifications. </p>
              <p>By default, no email address is set for the Automated Process
                User. </p>
              <p style="margin-bottom:0;">See: <a href="https://help.salesforce.com/s/articleView?id=platform.flow_ref_elements_actions_sendemail.htm&amp;release=264.0.0&amp;type=5" title="Use the Send Email action in Flow Builder to send emails to individual recipients, apply email templates, add attachments, and optionally log emails to related records' activity timelines. For bulk email to audience segments, use the Send Email Message element instead.">Send Email Action</a></p>
            </td>

          </tr>
          <tr class="">
            <td data-label="Setting Label" class="slds-cell-wrap" style="vertical-align:top;" headers="d28365e104 "><strong class="uicontrol">Email Approval Sender </strong></td>

            <td data-label="Type" class="slds-cell-wrap" style="vertical-align:top;" headers="d28365e107 ">Picklist</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d28365e110 ">
              <p>For Classic Approval Processes, the organization-wide email address to use as the
                sender for approval emails. By default, the email approval sender is the approval
                submitter. </p>
              <p style="margin-bottom:0;">See <a href="https://help.salesforce.com/s/articleView?id=platform.automate_automated_approvals_deploy_create_org_wide_email_address.htm&amp;release=264.0.0&amp;type=5" title="To send emails from Flow Approval Processes, create an org-wide email address.">Set Up an Org-Wide Email Address for Flow Approval Processes</a></p>
            </td>

          </tr>
          <tr class="">
            <td data-label="Setting Label" class="slds-cell-wrap" style="vertical-align:top;" headers="d28365e104 "><strong class="uicontrol">Enable Email approval response </strong></td>

            <td data-label="Type" class="slds-cell-wrap" style="vertical-align:top;" headers="d28365e107 ">Checkbox</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d28365e110 ">
              <p>For Flow Approval Processes and Classic Approval Processes, indicates whether
                approvers and their delegates can reply to email approval work item notifications to
                complete approval work items. Approvers reply with APPROVE or REJECT on the first
                line and add comments on the second line. </p>
              <p>For flow approval processes, this
                setting has no effect if the <strong class="uicontrol">Send Approval Work Item Assignment Emails
                  to Approvers </strong>in Approval Settings is set to <strong class="uicontrol">Don't
                  Send</strong>. This setting has no effect for a specific flow approval
                process if the <strong class="uicontrol">Don’t Send</strong> approver notifications setting is
                selected.</p>
              <p>For orchestrations, this setting has no effect if the
                <strong class="uicontrol">Stop Sending Orchestration Work Item Email Notifications</strong>
                setting is selected.
              </p>
              <p>When you select this setting, you agree to allow
                Salesforce to process replies and update approval requests and objects on behalf
                of your users and credentialed site visitors.</p>
              <p style="margin-bottom:0;">See <a href="https://help.salesforce.com/s/articleView?id=platform.automate_automated_approvals_manage_control_email_responses_to_approval_work_items.htm&amp;release=264.0.0&amp;type=5" title="By default, assigned approvers and their delegates receive email notifications when an approval work item is created or reassigned. When approvers and their delegates receive email notifications, you can make it possible for them to complete approval work items associated with Flow Approval Processes approval submissions by replying to their email notifications.">Control Email Completion of Flow Approval Processes Approval Work Items</a></p>
            </td>

          </tr>
          <tr class="">
            <td data-label="Setting Label" class="slds-cell-wrap" style="vertical-align:top;" headers="d28365e104 "><strong class="uicontrol">Let users pause flows</strong></td>

            <td data-label="Type" class="slds-cell-wrap" style="vertical-align:top;" headers="d28365e107 ">Checkbox</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d28365e110 ">
              <p>When selected, users can pause screen flows to wait for more information. A pause
                button appears on each screen except those screens where you hide it in the screen
                footer.</p>
              <p style="margin-bottom:0;">See <a href="https://help.salesforce.com/s/articleView?id=platform.flow_pause.htm&amp;release=264.0.0&amp;type=5" title="When users can’t finish a flow interview, give them the option to pause it for later by customizing your org’s process automation settings. For example, a customer service representative can pause an interview when the customer doesn’t have all the necessary information.">Let Users Pause Flow Interviews</a></p>
            </td>

          </tr>
          <tr class="">
            <td data-label="Setting Label" class="slds-cell-wrap" style="vertical-align:top;" headers="d28365e104 "><strong class="uicontrol">Let users resume shared flow interviews</strong></td>

            <td data-label="Type" class="slds-cell-wrap" style="vertical-align:top;" headers="d28365e107 ">Checkbox</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d28365e110 ">
              <p>When selected, users with direct edit access or edit access via the role hierarchy can
                resume shared flow interviews. When deselected, only the interview owner or a flow
                admin with the Manage Flow permission and view access can resume them.</p>
              <p style="margin-bottom:0;">See <a href="https://help.salesforce.com/s/articleView?id=platform.flow_pause.htm&amp;release=264.0.0&amp;type=5" title="When users can’t finish a flow interview, give them the option to pause it for later by customizing your org’s process automation settings. For example, a customer service representative can pause an interview when the customer doesn’t have all the necessary information.">Let Users Pause Flow Interviews</a></p>
            </td>

          </tr>
          <tr class="">
            <td data-label="Setting Label" class="slds-cell-wrap" style="vertical-align:top;" headers="d28365e104 "><strong class="uicontrol">Enable Lightning runtime for flows</strong></td>

            <td data-label="Type" class="slds-cell-wrap" style="vertical-align:top;" headers="d28365e107 ">Checkbox</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d28365e110 ">
              <p>When selected, flows launched from a URL or from Setup use the Lightning runtime
                experience instead of the classic runtime experience. Only Lightning runtime
                supports two-column flow screens, custom screen components, and local actions.</p>
              <p style="margin-bottom:0;">See
                <a href="https://help.salesforce.com/s/articleView?id=platform.flow_distribute_runtime.htm&amp;release=264.0.0&amp;type=5" title="Depending on how a flow is distributed, users see either the Classic runtime or Lightning runtime UI when they run the flow. Like its name suggests, Lightning runtime looks and feels like Lightning Experience.">Lightning Runtime vs. Classic Runtime for Flows</a>
              </p>
            </td>

          </tr>
          <tr class="">
            <td data-label="Setting Label" class="slds-cell-wrap" style="vertical-align:top;" headers="d28365e104 "><strong class="uicontrol">Require the Manage Flow permission to view all Automation Home
                charts</strong></td>

            <td data-label="Type" class="slds-cell-wrap" style="vertical-align:top;" headers="d28365e107 ">Checkbox</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d28365e110 ">This setting has no affect because the page it controlled access to no longer
              exists.</td>

          </tr>
          <tr class="">
            <td data-label="Setting Label" class="slds-cell-wrap" style="vertical-align:top;" headers="d28365e104 "><strong class="uicontrol">In Lightning Experience, use the enhanced Flows page and separate Paused
                and Scheduled Automations page</strong></td>

            <td data-label="Type" class="slds-cell-wrap" style="vertical-align:top;" headers="d28365e107 ">Checkbox</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d28365e110 ">When selected, the Flows node in Setup separates Flow Definitions from Paused and
              Failed Flow Interviews. When selected, Paused and Failed Flow Interviews appear in
              their own Setup node. When deselected, both appear together in the Flows node. This
              setting affects only Lightning Experience and has no effect in Salesforce
              Classic.</td>

          </tr>
          <tr class="">
            <td data-label="Setting Label" class="slds-cell-wrap" style="vertical-align:top;" headers="d28365e104 "><strong class="uicontrol">Filter inaccessible fields from flow requests</strong></td>

            <td data-label="Type" class="slds-cell-wrap" style="vertical-align:top;" headers="d28365e107 ">Checkbox</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d28365e110 ">
              <p>When selected, flows filter out fields that the running user can’t edit from Create
                Records and Update Records requests. Also, inaccessible fields are skipped and the
                operation partially succeeds without notification. When deselected, the operation
                fails if the running user lacks edit access to any field, triggering the associated
                fault path or sending an error email. This setting affects flows in API version 51.0
                or earlier. </p>
              <p style="margin-bottom:0;">See <a href="https://help.salesforce.com/s/articleView?id=platform.flow_considerations_readonlyfields_behavior.htm&amp;release=264.0.0&amp;type=5" title="When a flow tries to perform an action, such as create or update records, it uses a flow request to set values for specific fields. But what happens if the running user doesn’t have edit access to all those fields? When you use a record variable or record collection variable in Create Records and Update Records elements, that’s up to you. To control the behavior, select or deselect the Filter inaccessible fields from flow requests preference.">Control What Happens When a Flow Tries to Set Values for Read-Only Fields</a></p>
            </td>

          </tr>
          <tr class="">
            <td data-label="Setting Label" class="slds-cell-wrap" style="vertical-align:top;" headers="d28365e104 "><strong class="uicontrol">Enable record locking and unlocking in Apex</strong></td>

            <td data-label="Type" class="slds-cell-wrap" style="vertical-align:top;" headers="d28365e107 ">Checkbox</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d28365e110 ">When selected, Apex code can set and remove approval process locks for both Classic
              Approval Processes and Flow Approval Processes. When deselected, Apex can't modify
              lock or unlock status for approval process records.</td>

          </tr>
          <tr class="">
            <td data-label="Setting Label" class="slds-cell-wrap" style="vertical-align:top;" headers="d28365e104 "><strong class="uicontrol">Let admins debug flows as other users</strong></td>

            <td data-label="Type" class="slds-cell-wrap" style="vertical-align:top;" headers="d28365e107 ">Checkbox</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d28365e110 ">
              <p>When selected, users with the Manage Flow and View All Data permissions can select the
                running user when debugging a flow. This setting is available only in sandbox
                environments.</p>
              <p>When debugging as another user:</p>
              <ul>
                <li>The flow’s record changes and actions are performed as that user.</li>

                <li>That user's profile and permission sets determine the object permissions and
                  field-level access.</li>

                <li>Flows that always run in system context ignore the user's object permissions
                  and field-level access.</li>

              </ul>
              <p style="margin-bottom:0;">See <a href="https://help.salesforce.com/s/articleView?id=platform.flow_test_debug.htm&amp;release=264.0.0&amp;type=5" title="For flows that don't use Test Mode, use the Debug option to test or troubleshoot the flow. Review step-by-step details of how the flow runs and the path it takes.">Test or Troubleshoot Flows with the Flow Builder Debugger</a></p>
            </td>

          </tr>
          <tr class="">
            <td data-label="Setting Label" class="slds-cell-wrap" style="vertical-align:top;" headers="d28365e104 "><strong class="uicontrol">Send Process or Flow Error Email to</strong></td>

            <td data-label="Type" class="slds-cell-wrap" style="vertical-align:top;" headers="d28365e107 ">Picklist</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d28365e110 ">
              <p>The recipient for error emails when a process or flow interview fails. These emails
                include details about what ran, what failed, and the data involved, including
                user-entered data. </p>
              <ul>
                <li><strong>User who last modified flow or process:</strong> Error emails go to the user who
                  last modified the process or flow.</li>

                <li><strong>Apex Exceptions Email Recipients:</strong> Error emails go to the addresses
                  listed on the Apex Exception Email page in Setup.</li>

              </ul>
              <p style="margin-bottom:0;">See <a href="https://help.salesforce.com/s/articleView?id=platform.flow_troubleshoot_error_email.htm&amp;release=264.0.0&amp;type=5" title="When a process or flow interview fails, a detailed email is sent to the admin who last modified the process or flow. However, sometimes the admin isn’t the best person to act on the details of what ran and what went wrong. In that case, you can send error emails to the Apex exception email recipients.">Select Flow and Process Error Email Recipients</a></p>
            </td>

          </tr>
          <tr class="">
            <td data-label="Setting Label" class="slds-cell-wrap" style="vertical-align:top;" headers="d28365e104 "><strong class="uicontrol">Enable Reactive Components for Specific Flow Versions</strong></td>

            <td data-label="Type" class="slds-cell-wrap" style="vertical-align:top;" headers="d28365e107 ">Checkbox</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d28365e110 ">When selected, screen flow components running API Version 57 and 58 can react to each
              other in real time. When selected, supported components on the same screen can
              update their values or visibility based on changes in other components. Not all
              screen flow components support reactivity. This setting has no effect on flows
              running in API version 59 or later, where supported components are always
              reactive.</td>

          </tr>
          <tr class="">
            <td data-label="Setting Label" class="slds-cell-wrap" style="vertical-align:top;" headers="d28365e104 "><strong class="uicontrol">Send an email each time automation updates the same
                record</strong></td>

            <td data-label="Type" class="slds-cell-wrap" style="vertical-align:top;" headers="d28365e107 ">Checkbox</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d28365e110 ">When selected, sends an email notification when a process, workflow rule, or Apex
              trigger creates or updates the same record that triggered the automation. When
              deselected, Salesforce doesn’t send an email notification for automated updates to
              the triggering record.</td>

          </tr>
          <tr class="">
            <td data-label="Setting Label" class="slds-cell-wrap" style="vertical-align:top;" headers="d28365e104 "><strong class="uicontrol">Stop Sending Orchestration Work Item Email
                Notifications</strong></td>

            <td data-label="Type" class="slds-cell-wrap" style="vertical-align:top;" headers="d28365e107 ">Checkbox</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d28365e110 ">
              <p>When selected, stops the sending of email notifications to an assigned user, group, or
                queue when an orchestration work item or an approval work item is created or
                reassigned. Use this preference to call flows from your orchestration that send a
                different notification type. With this setting selected, the Enable Email approval
                response setting has no effect for flow approval processes or orchestrations.</p>
              <p style="margin-bottom:0;">See
                <a href="https://help.salesforce.com/s/articleView?id=platform.orchestrator_manage_disable_default_email_notifications.htm&amp;release=264.0.0&amp;type=5" title="By default, an orchestration sends an email notification when an orchestration work item is assigned or reassigned to a user, group, or queue. Disable all work item notifications to stop sending emails to internal users and credentialed Experience Cloud site visitors.">Disable All Email Notifications for Work Item Assignments</a>
              </p>
            </td>

          </tr>
          <tr class="">
            <td data-label="Setting Label" class="slds-cell-wrap" style="vertical-align:top;" headers="d28365e104 "><strong class="uicontrol">Send orchestration work item queue emails only to queue
                members</strong></td>

            <td data-label="Type" class="slds-cell-wrap" style="vertical-align:top;" headers="d28365e107 ">Checkbox</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d28365e110 ">
              <p>When selected, sends orchestration work item queue emails to only queue members. If
                deselected, also sends queue emails to users in higher roles within the role
                hierarchy. </p>
              <p>For flow approval processes, this setting has no effect if the Send
                Approval Work Item Assignment Emails to Approvers in Approval Settings is set to
                Don't Send. This setting has no effect for a specific flow approval process if the
                Don’t send approver notifications setting is selected.</p>
              <p>For orchestrations,
                this setting has no effect if the Stop Sending Orchestration Work Item Email
                Notifications setting is selected.</p>
              <p style="margin-bottom:0;">See <a href="https://help.salesforce.com/s/articleView?id=platform.orchestrator_manage_control_emails_sent_by_interactive_steps_assigned_to_queue.htm&amp;release=264.0.0&amp;type=5" title="Control who is sent orchestration work item email notifications when an interactive step is assigned to a queue.">Control Orchestration Work Item Email Notifications for Queue Members</a></p>
            </td>

          </tr>
          <tr class="">
            <td data-label="Setting Label" class="slds-cell-wrap" style="vertical-align:top;" headers="d28365e104 "><strong class="uicontrol">Inherit orchestration run sharing rules to control orchestration run log
                record access</strong></td>

            <td data-label="Type" class="slds-cell-wrap" style="vertical-align:top;" headers="d28365e107 ">Checkbox</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d28365e110 ">When selected, orchestration run log record access is inherited from the sharing rules
              of related orchestration run records. When deselected, users need Manage Flow or
              View All Data permission to access orchestration run log records.</td>

          </tr>
          <tr class="">
            <td data-label="Setting Label" class="slds-cell-wrap" style="vertical-align:top;" headers="d28365e104 "><strong class="uicontrol">Deploy processes and flows as active</strong></td>

            <td data-label="Type" class="slds-cell-wrap" style="vertical-align:top;" headers="d28365e107 ">Checkbox</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d28365e110 ">
              <p>By default, active processes and flows deployed via change sets or Metadata API
                are deployed as inactive and require an admin to activate them. When selected,
                active processes and flows are deployed as active, as long as some percentage of
                active processes and autolaunched flows have test coverage.</p>
              <p>This setting only
                appears in Production orgs.</p>
              <p style="margin-bottom:0;">See <a href="https://help.salesforce.com/s/articleView?id=platform.flow_distribute_deploy_active.htm&amp;release=264.0.0&amp;type=5" title="By default, processes and flows that are active in a sandbox or non-production org are deployed to a production org as inactive. After deployment, manually reactivate the new versions. In production orgs, you can enable the setting to deploy a new active version of a process or flow via change sets or Metadata API. If you use a continuous integration and continuous delivery model to deploy metadata changes, enable the option to deploy processes and flows as active.">Deploy Processes and Flows as Active</a>
              </p>
            </td>

          </tr>
          <tr class="">
            <td data-label="Setting Label" class="slds-cell-wrap" style="vertical-align:top;" headers="d28365e104 "><strong class="uicontrol">Enable the Automation App</strong></td>

            <td data-label="Type" class="slds-cell-wrap" style="vertical-align:top;" headers="d28365e107 ">Checkbox</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d28365e110 ">
              <p>When selected, users with the necessary permissions can search for, filter, sort, and
                manage flows in the Automation app.</p>
              <p style="margin-bottom:0;">See <a href="https://help.salesforce.com/s/articleView?id=platform.automate_ala.htm&amp;release=264.0.0&amp;type=5" title="Monitor and manage your existing flows and orchestrations from the Automation Lightning app.">Automation App</a>
              </p>
            </td>

          </tr>
        </tbody>
      </table>