---
schema_version: "1"
id: 99717189325e0d8f3f328594339a13d780c204476537a56a3c16922a978686c5
title: Automation Event Library
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/platform/264-0-0/automate_flow_ref_event_library.md
canonical_url: https://help.salesforce.com/s/articleView?id=platform.automate_flow_ref_event_library.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 48afb28a94a8a9b958b8b1c064ba0e065bd50b87c86e3fa56456edfe759d97ca
description: The Automation Event Library in Flow Builder lists events you can select to trigger event-triggered flows or Wait Until Event elements.
products:
  - Flow Builder
  - Salesforce Platform
release: "264"
---
# Automation Event Library

The Automation Event Library in Flow Builder lists events you can select to trigger event-triggered flows or Wait Until Event elements.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">This feature is available in <strong>Enterprise</strong> and <strong>Unlimited</strong> Editions with Marketing Cloud <strong>Growth</strong> or <strong>Advanced</strong> Edition.</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>All Editions</strong> supported by Data 360. See <a href="https://help.salesforce.com/s/articleView?id=data.c360_a_dc_editions.htm&amp;language=en_US" target="_blank">Data 360 edition availability</a>.</td></tr></tbody></table>

## Events

The library currently supports these events. Custom events created from engagement signals also appear in the library. Those events require Marketing Cloud Advanced Edition.

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
        <colgroup>
          <col style="width:13.636363636363635%">
          <col style="width:43.18181818181818%">
          <col style="width:43.18181818181818%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d150762e93">Event </th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d150762e96">When the Event Triggers the Flow...</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d150762e99">Permissions Required</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="Event" class="slds-cell-wrap" style="vertical-align:top;" headers="d150762e93 ">Abandoned Cart</td>

            <td data-label="When the Event Triggers the Flow..." class="slds-cell-wrap" style="vertical-align:top;" headers="d150762e96 ">A customer abandons a shopping cart.</td>

            <td data-label="Permissions Required" class="slds-cell-wrap" style="vertical-align:top;" headers="d150762e99 ">
              <p>Create or Edit Flows</p>
              <p>OR</p>
              <p>Manage Flow</p>
              <p>OR</p>
              <p style="margin-bottom:0;">Modify All Data</p>
            </td>

          </tr>
          <tr class="">
            <td data-label="Event" class="slds-cell-wrap" style="vertical-align:top;" headers="d150762e93 ">Abandoned B2C Cart</td>

            <td data-label="When the Event Triggers the Flow..." class="slds-cell-wrap" style="vertical-align:top;" headers="d150762e96 ">A customer abandons a shopping cart in a B2C store.</td>

            <td data-label="Permissions Required" class="slds-cell-wrap" style="vertical-align:top;" headers="d150762e99 ">
              <p>Create or Edit Flows</p>
              <p>OR</p>
              <p>Manage Flow</p>
              <p>OR</p>
              <p style="margin-bottom:0;">Modify All Data</p>
            </td>

          </tr>
          <tr class="">
            <td data-label="Event" class="slds-cell-wrap" style="vertical-align:top;" headers="d150762e93 ">Order Status via API</td>

            <td data-label="When the Event Triggers the Flow..." class="slds-cell-wrap" style="vertical-align:top;" headers="d150762e96 ">An order status changes, such as when an order is placed, processed, or updated, in
              an external commerce system. Learn more in <a href="https://help.salesforce.com/s/articleView?id=mktg.mktg_admin_api_event_order_status.htm&amp;type=5&amp;language=en_US" target="_blank">Use the Order Status via API Event</a>.</td>

            <td data-label="Permissions Required" class="slds-cell-wrap" style="vertical-align:top;" headers="d150762e99 ">
              <p>Create or Edit Flows</p>
              <p>OR</p>
              <p>Manage Flow</p>
              <p>OR</p>
              <p style="margin-bottom:0;">Modify All Data</p>
            </td>

          </tr>
          <tr class="">
            <td data-label="Event" class="slds-cell-wrap" style="vertical-align:top;" headers="d150762e93 ">Post Order Marketing Campaign Engagement</td>

            <td data-label="When the Event Triggers the Flow..." class="slds-cell-wrap" style="vertical-align:top;" headers="d150762e96 ">A recipient receives a promotion notification.</td>

            <td data-label="Permissions Required" class="slds-cell-wrap" style="vertical-align:top;" headers="d150762e99 ">
              <p>Create or Edit Flows</p>
              <p>OR</p>
              <p>Manage Flow</p>
              <p>OR</p>
              <p style="margin-bottom:0;">Modify All Data</p>
            </td>

          </tr>
          <tr class="">
            <td data-label="Event" class="slds-cell-wrap" style="vertical-align:top;" headers="d150762e93 ">Prospect, Lead, Contact, or Related Record Change</td>

            <td data-label="When the Event Triggers the Flow..." class="slds-cell-wrap" style="vertical-align:top;" headers="d150762e96 ">A prospect, lead, contact, or a record that's related to a prospect, lead, or contact
              is created or updated and meets the specified conditions.</td>

            <td data-label="Permissions Required" class="slds-cell-wrap" style="vertical-align:top;" headers="d150762e99 ">
              <p>Create or Modify Flows with Individual Related Record Event Triggers</p>
              <p>OR</p>
              <p>Manage
                Flow</p>
              <p>OR</p>
              <p style="margin-bottom:0;">Modify All Data</p>
            </td>

          </tr>
          <tr class="">
            <td data-label="Event" class="slds-cell-wrap" style="vertical-align:top;" headers="d150762e93 ">Real-Time Data Graph Record Change</td>

            <td data-label="When the Event Triggers the Flow..." class="slds-cell-wrap" style="vertical-align:top;" headers="d150762e96 ">A real-time change occurs in a <span>Data 360</span> data graph record.</td>

            <td data-label="Permissions Required" class="slds-cell-wrap" style="vertical-align:top;" headers="d150762e99 ">
              <p>Create or Modify Flows with Data Graph Event Triggers</p>
              <p>OR</p>
              <p>Manage
                Flow</p>
              <p>OR</p>
              <p style="margin-bottom:0;">Modify All Data</p>
            </td>

          </tr>
          <tr class="">
            <td data-label="Event" class="slds-cell-wrap" style="vertical-align:top;" headers="d150762e93 ">Email Bounce</td>

            <td data-label="When the Event Triggers the Flow..." class="slds-cell-wrap" style="vertical-align:top;" headers="d150762e96 ">An email message sent to a recipient bounces.</td>

            <td data-label="Permissions Required" class="slds-cell-wrap" style="vertical-align:top;" headers="d150762e99 ">&nbsp;</td>

          </tr>
          <tr class="">
            <td data-label="Event" class="slds-cell-wrap" style="vertical-align:top;" headers="d150762e93 ">Email Link Click</td>

            <td data-label="When the Event Triggers the Flow..." class="slds-cell-wrap" style="vertical-align:top;" headers="d150762e96 ">A recipient clicks a link in an email message.</td>

            <td data-label="Permissions Required" class="slds-cell-wrap" style="vertical-align:top;" headers="d150762e99 ">&nbsp;</td>

          </tr>
          <tr class="">
            <td data-label="Event" class="slds-cell-wrap" style="vertical-align:top;" headers="d150762e93 ">Email Open</td>

            <td data-label="When the Event Triggers the Flow..." class="slds-cell-wrap" style="vertical-align:top;" headers="d150762e96 ">A recipient opens an email message.</td>

            <td data-label="Permissions Required" class="slds-cell-wrap" style="vertical-align:top;" headers="d150762e99 ">&nbsp;</td>

          </tr>
          <tr class="">
            <td data-label="Event" class="slds-cell-wrap" style="vertical-align:top;" headers="d150762e93 ">Email Subscription</td>

            <td data-label="When the Event Triggers the Flow..." class="slds-cell-wrap" style="vertical-align:top;" headers="d150762e96 ">A recipient consents to an email subscription.</td>

            <td data-label="Permissions Required" class="slds-cell-wrap" style="vertical-align:top;" headers="d150762e99 ">&nbsp;</td>

          </tr>
          <tr class="">
            <td data-label="Event" class="slds-cell-wrap" style="vertical-align:top;" headers="d150762e93 ">File Attach</td>

            <td data-label="When the Event Triggers the Flow..." class="slds-cell-wrap" style="vertical-align:top;" headers="d150762e96 ">A file is attached to a record. </td>

            <td data-label="Permissions Required" class="slds-cell-wrap" style="vertical-align:top;" headers="d150762e99 ">
              <p>Legacy Data Cloud Marketing Admin</p>
              <p>OR</p>
              <p>All of these permissions:</p>
              <ul>
                <li>Manage Flow</li>

                <li>View Setup</li>

                <li>View All Data </li>

                <li>Data Cloud User</li>

                <li>Create, read, update, delete, and View All on Data Action Targets, Data Action Target
                  Definitions, Data Actions, Data Action Definitions, Data Action Target Relations</li>

                <li>Read on Data Model Object, Data Model Field, and Calculated Insights Object</li>

              </ul>
            </td>

          </tr>
          <tr class="">
            <td data-label="Event" class="slds-cell-wrap" style="vertical-align:top;" headers="d150762e93 ">Form Submission</td>

            <td data-label="When the Event Triggers the Flow..." class="slds-cell-wrap" style="vertical-align:top;" headers="d150762e96 ">A user submits a form.</td>

            <td data-label="Permissions Required" class="slds-cell-wrap" style="vertical-align:top;" headers="d150762e99 ">
              <p>Create or Edit Flows</p>
              <p>OR</p>
              <p>Manage Flow</p>
              <p>OR</p>
              <p style="margin-bottom:0;">Modify All Data</p>
            </td>

          </tr>
          <tr class="">
            <td data-label="Event" class="slds-cell-wrap" style="vertical-align:top;" headers="d150762e93 ">SMS Delivery Failure</td>

            <td data-label="When the Event Triggers the Flow..." class="slds-cell-wrap" style="vertical-align:top;" headers="d150762e96 ">An SMS message sent to a recipient can't be delivered.</td>

            <td data-label="Permissions Required" class="slds-cell-wrap" style="vertical-align:top;" headers="d150762e99 ">&nbsp;</td>

          </tr>
          <tr class="">
            <td data-label="Event" class="slds-cell-wrap" style="vertical-align:top;" headers="d150762e93 ">SMS Link Click</td>

            <td data-label="When the Event Triggers the Flow..." class="slds-cell-wrap" style="vertical-align:top;" headers="d150762e96 ">A recipient clicks a link in an SMS message.</td>

            <td data-label="Permissions Required" class="slds-cell-wrap" style="vertical-align:top;" headers="d150762e99 ">&nbsp;</td>

          </tr>
          <tr class="">
            <td data-label="Event" class="slds-cell-wrap" style="vertical-align:top;" headers="d150762e93 ">SMS Response </td>

            <td data-label="When the Event Triggers the Flow..." class="slds-cell-wrap" style="vertical-align:top;" headers="d150762e96 ">A recipient responds to an SMS message.</td>

            <td data-label="Permissions Required" class="slds-cell-wrap" style="vertical-align:top;" headers="d150762e99 ">&nbsp;</td>

          </tr>
          <tr class="">
            <td data-label="Event" class="slds-cell-wrap" style="vertical-align:top;" headers="d150762e93 ">SMS Subscription</td>

            <td data-label="When the Event Triggers the Flow..." class="slds-cell-wrap" style="vertical-align:top;" headers="d150762e96 ">A recipient consents to an SMS subscription.</td>

            <td data-label="Permissions Required" class="slds-cell-wrap" style="vertical-align:top;" headers="d150762e99 ">&nbsp;</td>

          </tr>
          <tr class="">
            <td data-label="Event" class="slds-cell-wrap" style="vertical-align:top;" headers="d150762e93 ">WhatsApp Link Click</td>

            <td data-label="When the Event Triggers the Flow..." class="slds-cell-wrap" style="vertical-align:top;" headers="d150762e96 ">A recipient clicks a link in a WhatsApp message.</td>

            <td data-label="Permissions Required" class="slds-cell-wrap" style="vertical-align:top;" headers="d150762e99 ">&nbsp;</td>

          </tr>
          <tr class="">
            <td data-label="Event" class="slds-cell-wrap" style="vertical-align:top;" headers="d150762e93 ">WhatsApp Delivered Message</td>

            <td data-label="When the Event Triggers the Flow..." class="slds-cell-wrap" style="vertical-align:top;" headers="d150762e96 ">A WhatsApp message sent to a recipient is delivered.</td>

            <td data-label="Permissions Required" class="slds-cell-wrap" style="vertical-align:top;" headers="d150762e99 ">&nbsp;</td>

          </tr>
          <tr class="">
            <td data-label="Event" class="slds-cell-wrap" style="vertical-align:top;" headers="d150762e93 ">WhatsApp Delivery Failure</td>

            <td data-label="When the Event Triggers the Flow..." class="slds-cell-wrap" style="vertical-align:top;" headers="d150762e96 ">A WhatsApp message sent to a recipient can't be delivered.</td>

            <td data-label="Permissions Required" class="slds-cell-wrap" style="vertical-align:top;" headers="d150762e99 ">&nbsp;</td>

          </tr>
          <tr class="">
            <td data-label="Event" class="slds-cell-wrap" style="vertical-align:top;" headers="d150762e93 ">WhatsApp Read</td>

            <td data-label="When the Event Triggers the Flow..." class="slds-cell-wrap" style="vertical-align:top;" headers="d150762e96 ">A recipient reads a WhatsApp message.</td>

            <td data-label="Permissions Required" class="slds-cell-wrap" style="vertical-align:top;" headers="d150762e99 ">&nbsp;</td>

          </tr>
          <tr class="">
            <td data-label="Event" class="slds-cell-wrap" style="vertical-align:top;" headers="d150762e93 ">WhatsApp Response</td>

            <td data-label="When the Event Triggers the Flow..." class="slds-cell-wrap" style="vertical-align:top;" headers="d150762e96 ">A recipient responds to a WhatsApp message.</td>

            <td data-label="Permissions Required" class="slds-cell-wrap" style="vertical-align:top;" headers="d150762e99 ">&nbsp;</td>

          </tr>
          <tr class="">
            <td data-label="Event" class="slds-cell-wrap" style="vertical-align:top;" headers="d150762e93 ">RCS Delivered</td>

            <td data-label="When the Event Triggers the Flow..." class="slds-cell-wrap" style="vertical-align:top;" headers="d150762e96 ">An RCS message sent to a recipient is delivered.</td>

            <td data-label="Permissions Required" class="slds-cell-wrap" style="vertical-align:top;" headers="d150762e99 ">&nbsp;</td>

          </tr>
          <tr class="">
            <td data-label="Event" class="slds-cell-wrap" style="vertical-align:top;" headers="d150762e93 ">RCS Read</td>

            <td data-label="When the Event Triggers the Flow..." class="slds-cell-wrap" style="vertical-align:top;" headers="d150762e96 ">A recipient reads an RCS message.</td>

            <td data-label="Permissions Required" class="slds-cell-wrap" style="vertical-align:top;" headers="d150762e99 ">&nbsp;</td>

          </tr>
          <tr class="">
            <td data-label="Event" class="slds-cell-wrap" style="vertical-align:top;" headers="d150762e93 ">RCS Failed</td>

            <td data-label="When the Event Triggers the Flow..." class="slds-cell-wrap" style="vertical-align:top;" headers="d150762e96 ">An RCS message sent to a recipient can't be delivered.</td>

            <td data-label="Permissions Required" class="slds-cell-wrap" style="vertical-align:top;" headers="d150762e99 ">&nbsp;</td>

          </tr>
          <tr class="">
            <td data-label="Event" class="slds-cell-wrap" style="vertical-align:top;" headers="d150762e93 ">RCS Response</td>

            <td data-label="When the Event Triggers the Flow..." class="slds-cell-wrap" style="vertical-align:top;" headers="d150762e96 ">A recipient responds to an RCS message.</td>

            <td data-label="Permissions Required" class="slds-cell-wrap" style="vertical-align:top;" headers="d150762e99 ">&nbsp;</td>

          </tr>
          <tr class="">
            <td data-label="Event" class="slds-cell-wrap" style="vertical-align:top;" headers="d150762e93 ">RCS Subscription</td>

            <td data-label="When the Event Triggers the Flow..." class="slds-cell-wrap" style="vertical-align:top;" headers="d150762e96 ">A recipient subscribes to RCS messages.</td>

            <td data-label="Permissions Required" class="slds-cell-wrap" style="vertical-align:top;" headers="d150762e99 ">&nbsp;</td>

          </tr>
        </tbody>
      </table>

- **[Abandoned B2C Cart Automation Event](https://help.salesforce.com/s/articleView?id=platform.automate_flow_ref_event_abandoned_b2c_cart.htm&release=264.0.0&type=5)**  
    Run the automation event-triggered flow when an abandoned B2C cart event is received.
- **[Abandoned Cart Automation Event](https://help.salesforce.com/s/articleView?id=platform.automate_flow_ref_event_abandoned_cart.htm&release=264.0.0&type=5)**  
    Run the automation event-triggered flow when an abandoned cart event is received.
- **[Email Subscription Automation Event](https://help.salesforce.com/s/articleView?id=platform.automate_flow_ref_event_email_subscription.htm&release=264.0.0&type=5)**  
    Run the automation event-triggered flow when an email subscription event is received.
- **[Form Submission Automation Event](https://help.salesforce.com/s/articleView?id=platform.automate_flow_ref_event_form_submission.htm&release=264.0.0&type=5)**  
    Run the automation event-triggered flow when a form-submission event is received.
- **[Post Order Marketing Campaign Engagement Automation Event](https://help.salesforce.com/s/articleView?id=platform.automate_flow_ref_event_post_order_marketing_campaign_engagement.htm&release=264.0.0&type=5)**  
    Run the automation event-triggered flow when a promotion notification business event is received.
- **[Prospect, Lead, Contact, or Related Record Change Automation Event](https://help.salesforce.com/s/articleView?id=platform.automate_flow_ref_event_individual_related_record_event.htm&release=264.0.0&type=5)**  
    Run the automation event-triggered flow when a prospect, lead, contact, or a record that's related to a prospect, lead, or contact is created or updated and meets the specified conditions.
- **[Real-Time Data Graph Record Change Automation Event](https://help.salesforce.com/s/articleView?id=platform.automate_flow_ref_event_custom_real_time_data_graph_event.htm&release=264.0.0&type=5)**  
    Run the automation event-triggered flow when a real-time data graph data model object (DMO) or calculated insight object (CIO) is changed and meets the specified conditions.
- **[SMS Subscription Automation Event](https://help.salesforce.com/s/articleView?id=platform.automate_flow_ref_event_sms_subscription.htm&release=264.0.0&type=5)**  
    Run the automation event-triggered flow when an SMS subscription event is received.
- **[RCS Subscription Automation Event](https://help.salesforce.com/s/articleView?id=platform.automate_flow_ref_event_rcs_subscription.htm&release=264.0.0&type=5)**  
    Run the automation event-triggered flow when an RCS subscription event is received.

#### See Also

- [Build Automation Event-Triggered Flows](https://help.salesforce.com/s/articleView?id=platform.automate_flow_build_create_automation_event_triggered_flow.htm&release=264.0.0&type=5 "Configure triggers to process records when events occur in integrated applications.")
- [Automation Event-Triggered Flows](https://help.salesforce.com/s/articleView?id=platform.automate_flow_concepts_trigger_automation_event.htm&release=264.0.0&type=5 "Create event-triggered flows that automatically respond to business events, such as customer orders, SMS signups, or service level changes. Choose from provided triggers, define custom triggers using Data 360, real-time data graphs, or create triggers with engagement signals.")