---
schema_version: "1"
id: ae7062e93c3616c9b6ae29a1838ad461225c9eed51311f0eb02f09645c5a6e29
title: Creating and Starting a Workflow in Agentforce Operations
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/platform/264-0-0/automate_afsc_start_workflow.md
canonical_url: https://help.salesforce.com/s/articleView?id=platform.automate_afsc_start_workflow.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 1f5c97eca87f8ba45a6b677c40bcfd13ebdbdd96fc8a771f03620600696d7953
description: Create a workflow from a blueprint, bulk-start many workflows from a CSV file, or start a workflow by sending an email to begin automating your business process.
products:
  - Cross Cloud
release: "264"
---
# Creating and Starting a Workflow in Agentforce Operations

Create a workflow from a blueprint, bulk-start many workflows from a CSV file, or start a workflow by sending an email to begin automating your business process.

### Required Editions

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          <th scope="colgroup" class="slds-cell-wrap" colspan="1" style="text-align:left;vertical-align:top;" id="d33677e37">License Required</th>
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          <td data-label="License Required" class="slds-cell-wrap" style="vertical-align:top;" headers="d33677e37 ">
            <p>This feature is a workspace that’s external to your Salesforce org and requires
              an Agentforce Operations license. </p>
            <p style="margin-bottom:0;">To purchase an Agentforce Operations license, contact your Salesforce account
              executive.</p>
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## How Starting a Workflow Works

Start a workflow from a published or draft blueprint, or create one from scratch without a blueprint at all. When you start a workflow from a blueprint that has intake fields, those fields appear on a page for you to fill in before the workflow begins.

After you create a workflow, it starts running immediately. Agentforce Operations activates the first stage and its tasks, and assignees receive email notifications with information needed to complete their tasks. The workflow progresses through its stages automatically as tasks complete.

## Ways to Start a Workflow

Agentforce Operations provides several ways to start workflows depending on how many you need to create and where the trigger originates.

Start a single workflow manually from a published or draft blueprint. Select the blueprint, fill in any required intake fields, and the workflow begins. To learn more, see [Create and Start a Workflow from a Blueprint in Agentforce Operations](https://help.salesforce.com/s/articleView?id=platform.automate_afsc_create_workflow_from_blueprint.htm&release=264.0.0&type=5 "Create a workflow from a blueprint to begin automating your business process. You can start a workflow from anywhere in Agentforce Operations, including from a blueprint list, or from inside an open blueprint.").

Build a one-time workflow directly without a blueprint. Use this approach for ad-hoc processes that you don't plan to repeat or reuse. To learn more, see [Create a Workflow from Scratch in Agentforce Operations](https://help.salesforce.com/s/articleView?id=platform.automate_afsc_workflows_create_from_scratch.htm&release=264.0.0&type=5 "Build a one-time workflow directly without using a blueprint in Agentforce Operations.").

Upload a CSV file to start up to 2,498 workflows at once. Each row in the file creates a separate workflow with its own field values. Use bulk start for high-volume, repetitive processes like onboarding batches of suppliers or sending quarterly reviews. To learn more, see [Start Multiple Workflows from a CSV File in Agentforce Operations](https://help.salesforce.com/s/articleView?id=platform.automate_afsc_bulk_start_workflows_csv.htm&release=264.0.0&type=5 "Upload a CSV file to start up to 2,498 workflows at the same time in Agentforce Operations.").

Configure a blueprint so stakeholders can start workflows by sending an email, without signing in to Agentforce Operations. Use email-triggered workflows for intake processes where requesters aren't workspace users. To learn more, see [Turn On Starting a Workflow from an Email](https://help.salesforce.com/s/articleView?id=platform.automate_afsc_start_workflow_via_email.htm&release=264.0.0&type=5 "Configure the blueprint so stakeholders can start workflows by sending an email without signing in to Agentforce Operations.").

To learn more, explore these links.

- **[Create and Start a Workflow from a Blueprint in Agentforce Operations](https://help.salesforce.com/s/articleView?id=platform.automate_afsc_create_workflow_from_blueprint.htm&release=264.0.0&type=5)**  
    Create a workflow from a blueprint to begin automating your business process. You can start a workflow from anywhere in Agentforce Operations, including from a blueprint list, or from inside an open blueprint.
- **[Create a Workflow from Scratch in Agentforce Operations](https://help.salesforce.com/s/articleView?id=platform.automate_afsc_workflows_create_from_scratch.htm&release=264.0.0&type=5)**  
    Build a one-time workflow directly without using a blueprint in Agentforce Operations.
- **[Start Multiple Workflows from a CSV File in Agentforce Operations](https://help.salesforce.com/s/articleView?id=platform.automate_afsc_bulk_start_workflows_csv.htm&release=264.0.0&type=5)**  
    Upload a CSV file to start up to 2,498 workflows at the same time in Agentforce Operations.
- **[Turn On Starting a Workflow from an Email](https://help.salesforce.com/s/articleView?id=platform.automate_afsc_start_workflow_via_email.htm&release=264.0.0&type=5)**  
    Configure the blueprint so stakeholders can start workflows by sending an email without signing in to Agentforce Operations.

#### See Also

- [Tracking Workflows in Agentforce Operations](https://help.salesforce.com/s/articleView?id=platform.automate_afsc_tracking_workflows.htm&release=264.0.0&type=5 "Track workflow status, task progress, due dates, and ownership so you can keep work on schedule in Agentforce Operations.")
- [Manage Home Workflow List Views in Agentforce Operations](https://help.salesforce.com/s/articleView?id=platform.automate_afsc_workflows_list_views.htm&release=264.0.0&type=5 "Create, edit, sort, share, and set a default list view to organize workflows in Agentforce Operations.")
- [Designing Automation Templates in Blueprints in Agentforce Operations](https://help.salesforce.com/s/articleView?id=platform.automate_afsc_blueprints.htm&release=264.0.0&type=5 "Learn how blueprints work as reusable templates for automated workflows in Agentforce Operations.")