---
schema_version: "1"
id: 6432df4e7580035004891798a7fa6a00728ee990b41723f23dcf6e1c277a5013
title: Set Up Out of Office Settings in Agentforce Operations
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/platform/264-0-0/automate_afsc_settings_personal_out_of_office.md
canonical_url: https://help.salesforce.com/s/articleView?id=platform.automate_afsc_settings_personal_out_of_office.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 19a871f1691776fbbf635807d8943fbbaf8c4060d9369fd7bf4de91bce8165e4
description: Configure out of office settings to automatically delegate tasks while you’re away in Agentforce Operations.
products:
  - Cross Cloud
release: "264"
---
# Set Up Out of Office Settings in Agentforce Operations

Configure out of office settings to automatically delegate tasks while you’re away in Agentforce Operations.

### Required Editions

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            <td data-label="License Required" class="slds-cell-wrap" style="vertical-align:top;" headers="d15106e39 ">
              <p>This feature is a workspace that’s external to your Salesforce org and requires
                an Agentforce Operations license. </p>
              <p style="margin-bottom:0;">To purchase an Agentforce Operations license, contact your Salesforce account
                executive.</p>
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            <td data-label="Role or Access Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d15106e73 ">To manage personal settings in Agentforce Operations:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d15106e73 ">Internal user type</td>

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When you're out of office, you can set up automatic task delegation for any new tasks to make sure that your work continues in your absence. Tasks assigned to you before the out-of-office start date stay assigned to you. Delegation of tasks only applies to new tasks.

1. In the navigation sidebar, click your name, and then click **Profile**.
2. For **Out of office**, select **Set as away**.
3. Select the out-of-office start and end dates.
4. Select whether to keep new tasks assigned to you or to delegate tasks to someone else while you’re away.
    - To keep new tasks, select **Keep tasks assigned to me**.
    - To delegate new tasks, select **Delegate assigned tasks**.
5. If you selected to delegate tasks, select the person or team to take your regular tasks and your approval tasks.
    - For Tasks, search for and select the person or team to delegate to.
    - For Approvals, search for and select the person or team to delegate to.
    - Optionally, select to be CC’d on any new tasks.
6. Click **Save**.

During your out-of-office period, Agentforce Operations automatically delegates new task assignments to your chosen delegate. When a task is assigned to a user who is out of office, Agentforce Operations adds a message to the workflow activity feed notifying the assigner.

![Tip](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-platform-agentforce_operations-264-0-0-production-enus/dce314e6-0a31-4a8b-98f7-3d2a3fd02ee2/images/icon_tip.png)

Tip

- If you turn on Out of Office without setting an end date, Agentforce Operations uses the current date as the start date and leaves your existing task assignments unchanged.
- To turn off out of office early, go to your profile and deselect **Set as away**, or click **Turn off** in the banner that shows on all workspace pages while you're marked as away.