---
schema_version: "1"
id: e9257859d8e1b7a2dce2b4b5bd2d5bd78ca013bb30fa2df54891d8d877ddbfb1
title: Set Your Notification Preferences in Agentforce Operations
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/platform/264-0-0/automate_afsc_settings_personal_notifications.md
canonical_url: https://help.salesforce.com/s/articleView?id=platform.automate_afsc_settings_personal_notifications.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: e943ed83e86129c7f7651eec60b949a8c79c9c0bca0415663128fe124106ca84
description: Manage your personal email notifications in Agentforce Operations.
products:
  - Cross Cloud
release: "264"
---
# Set Your Notification Preferences in Agentforce Operations

Manage your personal email notifications in Agentforce Operations.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
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            <th scope="colgroup" class="slds-cell-wrap" colspan="1" style="text-align:left;vertical-align:top;" id="d17046e39">License Required</th>
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            <td data-label="License Required" class="slds-cell-wrap" style="vertical-align:top;" headers="d17046e39 ">
              <p>This feature is a workspace that’s external to your Salesforce org and requires
                an Agentforce Operations license. </p>
              <p style="margin-bottom:0;">To purchase an Agentforce Operations license, contact your Salesforce account
                executive.</p>
            </td>

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      </table> <table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
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            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:left;vertical-align:top;" id="d17046e73">Role or Access Needed</th>
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            <td data-label="Role or Access Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d17046e73 ">To manage personal settings in Agentforce Operations:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d17046e73 ">Internal user type</td>

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Agentforce Operations provides various types of email notifications to keep you informed about task and workflow activities. You can turn all email notifications on or off at any time. These are the available email notification types:

- **Weekly digest:** Each Monday, get a list of overdue tasks and tasks due in the coming week.
- **Assigned task updates**: Get an email every time there’s an update to a task that’s assigned to you.
- **CC’d task updates**: Get an email every time there’s an update to a task that you’re CC’d on.
    
    ![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-platform-agentforce_operations-264-0-0-production-enus/dce314e6-0a31-4a8b-98f7-3d2a3fd02ee2/images/icon_note.png)
    
    Note Agentforce Operations automatically sends a task alert when a task assigned to you becomes overdue. Agentforce Operations sends a Task alert one time when the task passes its due date and can’t be turned off.

To set your notification preferences:

1. In the navigation sidebar, click your name, and then click **Notifications**.
2. Click to turn the different notifications on or off.
    - All email notifications
    - Weekly digest
    - Assigned task updates
    - CC’d task updates
3. Close the notifications configuration window.

When you turn off **All email notifications**, a muted bell icon appears next to your name on any task assignments so others can see that you have your notifications turned off.

To mute notifications for a specific task, click **Mute email notifications for this task** in the task assignment email. To unmute, go to your profile, click **Notifications**, and remove the mute from that task.