---
schema_version: "1"
id: 03e74fedd6334ae5c2a663f3b975ca5de1f9e1f6027cf63ceb356f394825d242
title: Customize Your Workspace and Personal Settings in Agentforce Operations
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/platform/264-0-0/automate_afsc_settings.md
canonical_url: https://help.salesforce.com/s/articleView?id=platform.automate_afsc_settings.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: dd906a82b27b65a9cc8e9192a84b783adab6e7ef155bf0c3d992b12d07522fe2
description: Configure workspace-wide settings and manage your personal preferences in Agentforce Operations.
products:
  - Cross Cloud
release: "264"
---
# Customize Your Workspace and Personal Settings in Agentforce Operations

Configure workspace-wide settings and manage your personal preferences in Agentforce Operations.

### Required Editions

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              <p>This feature is a workspace that’s external to your Salesforce org and requires
                an Agentforce Operations license. </p>
              <p style="margin-bottom:0;">To purchase an Agentforce Operations license, contact your Salesforce account
                executive.</p>
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Agentforce Operations offers two levels of settings: workspace settings that apply to everyone in the workspace, and personal settings that control your individual experience. Workspace settings include branding, business hours, and how task information appears Personal settings include notification preferences and out-of-office responses.

## Workspace Settings

Workspace settings affect all users and control workspace-wide behavior. Only users with the Admin role can modify workspace settings. These settings include:

- Branding: Customize your workspace name, logo, and colors to match your company's identity.
- Business Hours: Define your organization's working days and hours. Tasks with due dates respect these settings when calculating deadlines.
- Task Information Order: Control the order in which fields appear when users complete tasks.

Learn more in [Configure Your Workspace Settings in Agentforce Operations](https://help.salesforce.com/s/articleView?id=platform.automate_afsc_settings_workspace.htm&release=264.0.0&type=5 "Configure workspace-wide settings in Agentforce Operations from the Admin settings page or from the workspace name.").

## Personal Settings

Personal settings control your individual experience in Agentforce Operations. Each user can manage their own personal settings without affecting other users. Personal settings include notification preferences and out-of-office responses. Learn more in [Managing Your Personal Settings in Agentforce Operations](https://help.salesforce.com/s/articleView?id=platform.automate_afsc_settings_personal.htm&release=264.0.0&type=5 "Manage your personal preferences from your user account in Agentforce Operations. Personal settings affect only your experience.").

To learn more, explore these links.

- **[Configure Your Workspace Settings in Agentforce Operations](https://help.salesforce.com/s/articleView?id=platform.automate_afsc_settings_workspace.htm&release=264.0.0&type=5)**  
    Configure workspace-wide settings in Agentforce Operations from the Admin settings page or from the workspace name.
- **[Managing Your Personal Settings in Agentforce Operations](https://help.salesforce.com/s/articleView?id=platform.automate_afsc_settings_personal.htm&release=264.0.0&type=5)**  
    Manage your personal preferences from your user account in Agentforce Operations. Personal settings affect only your experience.