---
schema_version: "1"
id: 65baa20cd0ad3dd50968fa5a771c567a7b7dc33a7af07e59573dd2ab2b96ee9f
title: Pause, Resume, or End a Workflow in Agentforce Operations
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/platform/264-0-0/automate_afsc_pausing_ending_workflow.md
canonical_url: https://help.salesforce.com/s/articleView?id=platform.automate_afsc_pausing_ending_workflow.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 6ac63047404abaccb0e1b8677d482499061a2e66b57fd56eac451e0b118bd2fb
description: Pause a workflow to temporarily stop the workflow from running. Then, resume the paused workflow when you’re ready for it to start running again. Or end a workflow to stop it permanently.
products:
  - Cross Cloud
release: "264"
---
# Pause, Resume, or End a Workflow in Agentforce Operations

Pause a workflow to temporarily stop the workflow from running. Then, resume the paused workflow when you’re ready for it to start running again. Or end a workflow to stop it permanently.

### Required Editions

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            <td data-label="License Required" class="slds-cell-wrap" style="vertical-align:top;" headers="d23147e39 ">
              <p>This feature is a workspace that’s external to your Salesforce org and requires
                an Agentforce Operations license. </p>
              <p style="margin-bottom:0;">To purchase an Agentforce Operations license, contact your Salesforce account
                executive.</p>
            </td>

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      </table> <table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
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            <td data-label="Role or Access Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d23147e73 ">To pause or end a workflow in Agentforce Operations:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d23147e73 ">Workflow owner, Admin role, or Edit Workflow Access</td>

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        </tbody>
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## Pause a Workflow

Temporarily stop a workflow from running. During a paused state, users can still view and comment on tasks in the workflow. However, they can't complete tasks or raise a problem.

1. In the navigation sidebar, click **Home**.
2. Click the name of the workflow that you want to pause.
3. Click **Pause**.
4. Optionally, select whether to notify assignees on in-progress tasks by email of the workflow status change.
5. Click **Pause workflow**.
    
    The workflow pauses.

## Resume a Paused Workflow

1. In the navigation sidebar, click **Home**.
2. Click the name of the paused workflow.
3. In the Stages tab, click **Resume**.
4. Select whether to shift due dates after the pause.
5. If needed, enter how many days, weeks, or months later you want tasks to be due.
6. Click **Resume workflow**.

## End a Workflow

Permanently stop a workflow from running while preserving its data. If you end a workflow, you restrict any further data processing in the workflow. You can't restart an ended workflow.

1. In the navigation sidebar, click **Home**.
2. Click the name of the workflow that you want to end.
3. In the Stages tab, click **End**.
4. Optionally, select whether to notify assignees on in-progress tasks by email of the workflow status change.
5. Provide a reason for ending the workflow.
6. Click **End workflow**.
    
    The workflow ends.